E.C.A. PHOENIX PH HM 11, Руководство пользователя и инструкция по установке, Страница: 16 / 20

15
TROUBLESHOOTING
ERROR CODE POSSIBLE CAUSE SOLUTION
ON/OFF boiler is not started. Electrical supply is not provided.
Check the plug.
If it is OK, call an authorized service.
AL0
1
Flame loss fault
Call an authorized service
AL0
7
DHW Solar sensor fault
Cable connection fault.
Call an authorized service
AL11
Gas valve parasite fault
Electr o nic board is damaged.
Call an authorized service
AL37
Low voltage supply fault
Voltage supply is out of the limits
Call an authorized service
AL41
Loss of flame for more than 6 consecutive
times fault
Wrong installation of gas water heater Call an authorized service
AL62
Calibration request fault
Call an authorized service
AL72
NTC Measurement fault
NTC is not placed well Call an authorized service
AL81
Bad combustion at start-up
Bad combustion at start-up
Check the chimney inlet and outlet. If the error
continues,
call an authorized service.
AL82
Bad combustion fault
Bad combustion.
Check the chimney inlet and outlet. If the error
continues, call an authorized service.
AL83
Temporary bad combustion warning
Recirculation due to extraordinary
windy weather conditions.
Fault disappears automatically.
FX
Long-term fault.
If the temperature measured by DHW NTC
sensor is lower than 3°C
this fault occurs.
Call an authorized service
Product specifications are subject to change without notice.
ALL RIGHTS RESERVED
AL02
Overheating
fault
Overheating cable is cut off Call an authorized service
Cable connection fault.
AL06
NTC fault
Cable connection fault. Call an authorized service
AL
40
Frequency measurement fault
Call an authorized service
AL
42
Button fault
Call an authorized service
AL
43
OT Communicaiton Anomally
Call an authorized service
AL
44
Anomaly triggered for gas valve no
flame time-out Call an authorized service
AL7
0
DHW Solar sensor overheating fault
Call an authorized service
AL
80
SGV Drive fault
Call an authorized service
AL8
4
Temporary combustion fault
Call an authorized service
AL
12
Gas valve cable fault
Gas valve cable is damaged. Call an authorized service
AL
28
Non-resettable lock-out
The 6 allowed lock-outs have been
exceeded
Call an authorized service
Cable connection fault.
Gas valve fault.
Cable connection fault.
NTC is not placed well
Cable connection fault.
Bad combustion.
AL86
Fan hall effect sensor fault
Call an authorized service
Fan hall effect sensor cable is
disconnected.
AL
98
Software fault
Call an authorized service
AL
99
Generic anomaly fault
Call an authorized service
FE
Frost protection
Call an authorized service