background image

Problem

Procedure

No display

Try adjusting the contrast and brightness controls
on the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it does
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to Clone Mode and they are turned off by
the timer, the display panel or the external monitor
might not display when turned on again.
If this occurs, press the function key to reset the
display panel and external monitor to Clone Mode.
When booting up the computer, screen of BIOS
setting etc. might not be indicated correctly if the
power saving function of the external monitor is
enabled. In this case, turn the power of the
external monitor OFF and ON once (to disable
power saving function) and then restart your
computer.

Display error occurs

Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact Technical Support.

LAN

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the
LAN jack and the LAN hub.

User's Manual

6-12

Содержание SATELLITE PRO C30-K

Страница 1: ...User s Manual SATELLITE PRO C30 K SATELLITE PRO C40 K SATELLITE PRO C50 K...

Страница 2: ...Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour Front with the d...

Страница 3: ...Special features 5 4 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 Technical support 6 13 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors...

Страница 4: ...and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws...

Страница 5: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...

Страница 6: ...cancer and birth defects or other reproductive harm Wash hands after handling For the state of California only Export Administration Regulation This document contains technical data that may be contro...

Страница 7: ...he required standards To avoid in general EMC problems the following guidance should be noted Only CE marked accessories should be connected implemented Only best shielded cables should be connected W...

Страница 8: ...tions not expressly approved by Dynabook could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regula...

Страница 9: ...to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands The...

Страница 10: ...disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the p...

Страница 11: ...isposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our we...

Страница 12: ...men yerine getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not b...

Страница 13: ...tions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any licens...

Страница 14: ...G BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY...

Страница 15: ...left out if the routines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must...

Страница 16: ...omise that this software works However we will be interested in any kind of bug reports as is distribution You can use this software for whatever you want in parts or full form without having to pay u...

Страница 17: ...elm and Werner Lemberg All rights reserved except as specified below 1 No Warranty THE FREETYPE PROJECT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMIT...

Страница 18: ...entation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeTy...

Страница 19: ...RGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep featur...

Страница 20: ...puter Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating you...

Страница 21: ...the AC adaptor disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not ap...

Страница 22: ...could result in damage to computer computer failure or loss of data Never transport your computer with any cards inserted This might damage either the computer and or the card resulting in computer fa...

Страница 23: ...not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Pleas...

Страница 24: ...ckaging materials for future use Hardware Check to make sure that you have all the following items Portable personal computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation Quickstar...

Страница 25: ...sure that it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to back up the internal Solid State Drive or other main...

Страница 26: ...tions in the region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do...

Страница 27: ...2 Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer Figure 2 3 Connecting the DC output plug to the computer 1 2 1 DC IN 19V jack 2 DC output plug Product appearance...

Страница 28: ...indicator glows Figure 2 6 Connecting the DC output plug to the computer 2 1 1 USB Type C port 2 DC output plug Opening the display The display panel can be opened to a wide range of angles up to 180...

Страница 29: ...the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excess...

Страница 30: ...e agreement carefully Getting to know Windows For detailed information on what is new and how to operate Windows refer to Tips in the Start menu Start menu The Start menu is the launching pad for ever...

Страница 31: ...egion You can ask questions or talk to Cortana in your natural voice and Cortana answers your questions using information from the internet To talk with Cortana an internal or external microphone is r...

Страница 32: ...t Face and Picture password authentication to prevent from unauthorized access If you have multiple sign in methods set for a user account you can select an option on the Windows login screen by click...

Страница 33: ...icon in the lower right corner Before restarting the computer be sure to save your data Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your soft...

Страница 34: ...he Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than the Hibernation Mode feature Saves power by shutting down the system when the computer...

Страница 35: ...memory devices Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the internal storage drive when the computer automatically shuts down because of...

Страница 36: ...lly discharge System Recovery There is a hidden partition allocated on the internal storage drive for the System Recovery Options in the event of a problem You can also create recovery media and resto...

Страница 37: ...can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application allows you to choose from a variety of different med...

Страница 38: ...estart 3 Hold down the F12 key and then release this key just after the computer is powered on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual...

Страница 39: ...em the internal storage drive will be reformatted and all data will be lost If your model has fingerprint function before you reinstall the Windows operating system delete the registered fingerprints...

Страница 40: ...void scratching or damaging the surface Front with the display closed The following figures show the front of the computer with the display panel in the closed position Figure 3 1 Front of the compute...

Страница 41: ...amage to the computer possibly resulting in serious injury DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status White indicates that the b...

Страница 42: ...a USB device from the USB port or USB Type C port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove K...

Страница 43: ...ot possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device fro...

Страница 44: ...closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 1 2 2 2 2 1 1 Cooling vents 2 Stereo speakers Product appearance depends on the model yo...

Страница 45: ...generated by your software as well as audio alarms such as low battery condition generated by the system Front with the display open This section shows the computer with the display panel open In orde...

Страница 46: ...d 7 Wireless communication antennas not shown 14 Touch Pad control buttons Provided with some models Product appearance depends on the model you purchased Infrared LED The infrared LED blinks when Win...

Страница 47: ...cation Refer to the Sound System and Video mode section for more information Display screen 39 6 cm 15 6 35 6 cm 14 or 33 8 cm 13 3 LCD screen is configured with one of the following resolutions depen...

Страница 48: ...ed with a fingerprint sensor Touch Pad The Touch Pad located in the palm rest is used to control the movement of the mouse pointer To use the Touch Pad simply touch and move your fingertip across it i...

Страница 49: ...mation regarding Internal Storage Drive Capacity refer to the Legal Footnotes section Power Condition Descriptions The computer operating capability and battery charge status are affected by different...

Страница 50: ...ndicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator Chec...

Страница 51: ...isplay a menu or other function depending on the software you are using similar to right click Pinch or stretch Place two fingers down on the Touch Pad and move them toward each other pinch or away fr...

Страница 52: ...esktops Slide up views all your open apps in task view Slide down shows the desktop Do not put items on the Touch Pad surface to prevent abnormal action Some of the Touch Pad operations described in t...

Страница 53: ...locked into their uppercase format NUM LOCK When the NUM LOCK indicator glows you can use the number keys on the keyboard for number entry Function Keys The function keys F1 F12 are the 12 keys at th...

Страница 54: ...lculator FN ESC Enables or disables the Fn Lock mode FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 Enlarges the icon size on the desk...

Страница 55: ...ngerprint sensor 1 1 1 Fingerprint sensor Fingerprint cannot be used in models that do not have a fingerprint function Total fingerprints which can be registered are 10 pcs Points to note about the Fi...

Страница 56: ...oll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger Any conditions which have changed since enrollment such as injury ro...

Страница 57: ...y life might be shortened Never replace the battery by an incorrect type which could possibly result in an explosion Never expose a battery to excessive heat extremely low temperatures or extremely lo...

Страница 58: ...itself off 2 Connect the AC adaptor to the DC IN 19V jack USB Type C port on the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows whit...

Страница 59: ...ximize the life of your battery pack do the following at least once a month 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on then go...

Страница 60: ...ic Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or play back protected material on another computer or other device an...

Страница 61: ...ear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to back up important data Do not wri...

Страница 62: ...while files are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the followi...

Страница 63: ...f the HDMI cable into the HDMI in port of the HDMI display device 2 Turn the HDMI display device s power on 3 Plug the other end of the HDMI cable into the HDMI out port on your computer Figure 4 5 Co...

Страница 64: ...ink speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly b...

Страница 65: ...jack 2 LAN cable Product appearance depends on the model you purchased 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software v...

Страница 66: ...Wireless display device click the wireless display device name and then click Remove device Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order t...

Страница 67: ...hrough one USB Type C cable to selected Dynabook computers Refer to dynabook USB C Dock s User s Manual for more details Not all the accessories are available in your region Contact your reseller or D...

Страница 68: ...lated setting pages by clicking the icon in this tab Speakers Headphones This tab allows you to set Main Volume Sound Effects AI Noise Reduction Default Format and Speaker configuration Click the Auto...

Страница 69: ...Settings System Sound 3 Click App volume and device preferences under Advanced sound options 4 Choose different devices from the drop down list Information This tab shows the driver version and UI ve...

Страница 70: ...is the configuration management tool available through the Windows operating system To run dynabook Settings click Start dynabook Settings This utility allows you to configure your computer settings b...

Страница 71: ...e able to assist you and your HDD SSD will be rendered COMPLETELY and PERMANENTLY INOPERABLE Dynabook will NOT be held responsible for any loss of any data any loss of use or access to your HDD SSD or...

Страница 72: ...nding on the model you purchased dynabook Screen Rotation Utility dynabook Screen Rotation Utility rotates the screen orientation between landscape normal and landscape flipped by using the Ctrl Alt U...

Страница 73: ...media if you want to use the computer after erasing your hard disk drive s Special features The following features are either unique to Dynabook computers or are advanced features which make the compu...

Страница 74: ...ed in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mo...

Страница 75: ...if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the proce...

Страница 76: ...this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from Technical Support If you find...

Страница 77: ...ters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are cor...

Страница 78: ...conds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has st...

Страница 79: ...the Operating System instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key just after the compute...

Страница 80: ...power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the ter...

Страница 81: ...dynabook Setup Utility Refer to the dynabook Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instr...

Страница 82: ...ar on the computer s display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the marks by gently wiping the display...

Страница 83: ...information refer to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it to ensure that it is firmly connected If the...

Страница 84: ...OK Mouse pointer moves too fast or too slow In this instance you should initially try changing the cursor speed within the Touch Pad settings To access it click Start Settings Devices Touchpad Reactio...

Страница 85: ...dow click the Pointer Options tab 3 Set the mouse pointer speed as required and click OK Mouse pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty Ref...

Страница 86: ...In this instance you might be experiencing feedback from either the internal microphone or an external microphone connected to the computer Refer to Sound System and Video mode for further information...

Страница 87: ...r When the display panel and an external monitor are set to Clone Mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occ...

Страница 88: ...is turned on Check to ensure that no optional Bluetooth adaptor is installed in the computer The built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are...

Страница 89: ...assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support Technical support If you are still una...

Страница 90: ...imately 358 9 w x 230 5 d x 18 95 h millimeters 15 6 LCD screen not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operati...

Страница 91: ...VT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE Uni...

Страница 92: ...pproved by the appropriate agency Canada CSA approved China CCC approved State of Israel SII approved Africa Approved by the appropriate agency Switzerland Approved by the appropriate agency Italy App...

Страница 93: ...y such problem immediately turn off either one of your Bluetooth or Wireless LAN Wireless devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy...

Страница 94: ...ar automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury It might not be possible...

Страница 95: ...lso impacted due to obstacles in the signal path of the radio that might either absorb or reflect the radio signal Radio Frequency Interference Requirements This device is restricted to indoor use due...

Страница 96: ...Information The Wireless device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product co...

Страница 97: ...with the following conditions Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and...

Страница 98: ...mitted to use with the following condition It is permitted to use SRD for outdoor applications only for purposes of gathering telemetry information for automated monitoring and resources accounting sy...

Страница 99: ...Portugal Romania Slovakia Slovenia Spain Sweden Limited implementation This product is for indoor use only Restrictions for Use of 5725 5875 MHz Frequencies in Europe Russian Federation Limited implem...

Страница 100: ...mW 13 5 dBm EIRP Europe model AW XB547NF Software Version 6001 0 15 11x and following versions SAR Value 0 386 W kg 10 g SATELLITE PRO C30 K 0 371 W kg 10 g SATELLITE PRO C40 K 0 253 W kg 10 g SATELL...

Страница 101: ...ns SAR Value 0 492 W kg 10 g SATELLITE PRO C30 K 0 364 W kg 10 g SATELLITE PRO C40 K 0 203 W kg 10 g SATELLITE PRO C50 K Maximum Power Output 2400 2483 5 MHz IEEE 802 11 b g n ax mode Bluetooth Maximu...

Страница 102: ...judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Les utilisateurs devraient aussi tre avis s que les utilisateurs de radars de haute puissance sont d sign s utilisateurs princi...

Страница 103: ...in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification s...

Страница 104: ...4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10 m 4 This equipment uses a frequency bandwidth from 2...

Страница 105: ...dule into other device Accessibility Accessibility options provided by Windows 10 operating system are accessible through Ease of Access features of Windows settings It allows you customise your Dynab...

Страница 106: ...er from the menu and see which one best suits you High contrast This can be turned on using the toggle under Turn on high contrast Then choose a theme from the drop down menu to customise colour for l...

Страница 107: ...leep mode to avoid having to manually power off or click on Start and then select Power Shutdown when closing the lid Click here for more information on this feature The notebook can be configured to...

Страница 108: ...hone level Realtek Audio Console and video modes Refer to Sound System and Video mode section for more information Utilities and Advanced Usage Your computer comes with pre installed utilities such as...

Страница 109: ...sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific co...

Страница 110: ...ttery pack see the accessories information that is shipped with your computer Internal Storage Drive Capacity 1 Gigabyte GB means 109 1 000 000 000 bytes using powers of 10 The computer operating syst...

Страница 111: ...ansmission speed is lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media User...

Страница 112: ...creen 3 8 Documentation list 2 1 E Equipment checklist 2 1 External monitor problems 6 11 I Internal storage drive automatic power off 5 4 K Keyboard function keys 4 3 function keys F1 F12 4 3 problem...

Страница 113: ...storage drive 6 7 6 8 Keyboard 6 6 Memory media card 6 8 Overheating power down 6 5 Pointing device 6 8 Power 6 4 Real Time Clock 6 6 Sound system 6 11 Technical support 6 13 Touch Pad 6 8 USB device...

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