Problem
Procedure
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1.
To access this utility, click
Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse
.
2.
Within the Mouse Properties window, click the
Buttons
tab.
3.
Set the double-click speed as required and
click
OK
.
Mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1.
To access this utility, click
Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse
.
2.
Within the Mouse Properties window, click the
Pointer Options
tab.
3.
Set the mouse pointer speed as required and
click
OK
.
Mouse pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty. Refer to the
documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact Technical Support.
USB device
In addition to the information in this section, also refer to the documentation
supplied with your USB device.
Problem
Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure
that it is firmly attached.
Ensure that any required USB device drivers are
properly installed. To achieve this, you should refer
to both the device documentation and the
operating system documentation.
User's Manual
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