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Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.

If you still need assistance, visit the DYMO Web site at 

www.dymo.com

.

Documentation Feedback

We are constantly working to produce the highest quality 
documentation for our products. We welcome your 
feedback. 

Send us your comments or suggestions about our user 
guides. Please include the following information with your 
feedback:

• Product name, model number, and User Guide 

page number

• Brief description of instructions that are inaccurate 

or unclear, areas where more detail is needed, and 
so on

We also welcome your suggestions about additional topics 
you would like to see covered in the documentation.

Send email messages to: 

[email protected]

Please keep in mind that this email address is only for 
documentation feedback. If you have a technical question, 
please contact Customer Support.

Environmental Information

The equipment that you have bought requires the extraction 
and use of natural resources for its production. It may 
contain substances that are hazardous to health and the 
environment.

In order to avoid the dissemination of those substances in 
our environment, and to diminish the pressure on natural 
resources, we encourage you to use the appropriate take-
back systems. These systems will reuse or recycle most of 
the materials of your end-of-life equipment in an 
environmentally sound way.

The crossed-bin symbol marked on your device indicates 
you should use these systems.

If you need more information on the collection, reuse, and 
recycling of this product, please contact your local or 
regional waste administration.

You can also contact DYMO for more information on the 
environmental performance of our products.

Problem/Error Message

Solution

No display

• Ensure the label maker is turned on.
• Attach the charging adapter to the label maker to recharge the battery pack. See 

“Recharging the Battery”

.

Poor Print Quality

• Attach the charging adapter to the label maker to recharge the battery pack. See 

“Recharging the Battery”

.

• Clean the print head.
• Ensure the label cassette is installed properly.
• Replace the label cassette.

Poor Cutter Performance

Clean the cutter blade. See  

“Caring for Your Label Maker”

.

Printing... 

No action required.
Message disappears when printing is finished.

Too many characters

Exceeded maximum number of characters in buffer.

Delete some or all of the buffer text.

Too many lines

Exceeded maximum number of lines.

• Delete lines to fit on the label width.
• Insert a wider label cassette.

Barcode not allowed

Barcodes can only be printed on 

3/4”

 wide labels.

• Replace the label cartridge.
• Change the label width.

Charge Battery!

Battery pack almost discharged.

Attach the charging adapter to the label maker to recharge the battery pack. See 

“Recharging the Battery”

.

Battery too low!

Battery pack not inserted properly or damaged.

• Ensure the battery pack is inserted correctly. See 

“Inserting the Battery”

• Replace the battery pack.

Wait - Battery Charging

Allow the battery pack to recharge before unplugging the label maker.

Tape Jam

Motor is stalled due to label jam.

• Remove jammed label; replace label cassette. 
• Clean cutter blade.

Содержание LabelManager 420P

Страница 1: ...LabelManager 420P User Guide...

Страница 2: ...ave 11 Caps 19 Cancel 4 Settings 12 Numeric keys 20 Navigation 5 Symbols 13 Insert 21 OK 6 Shift 14 Font Size 22 Open 7 Backspace 15 New label Clear 8 Return 16 On Off Shift Insert 1 2 3 4 8 9 10 11 1...

Страница 3: ...ti Line Labels 7 Using Clip Art Symbols and Special Characters 8 Adding Clip Art 8 Adding Symbols 8 Adding International Characters 9 Using the Date Time Stamp 9 Setting the Date and Time 9 Setting th...

Страница 4: ...echarging the battery pack Use only the charging adapter that came with the label maker The charging adapter is only used for recharging the battery pack the charging adapter cannot be used to power t...

Страница 5: ...me or saved text on your label These features are described later in this User Guide Settings The key displays the language label width and date time submenus CAPS Mode The key toggles capitalization...

Страница 6: ...a label Use the left and right navigation keys to select the font size You can also quickly access the Font Size menu using the Font Size shortcut key Font Styles You can choose from 12 different font...

Страница 7: ...t and right navigation keys to select the text alignment Creating Fixed Length Labels Normally the length of the label is determined by the length of the text However you can choose to set the length...

Страница 8: ...and right navigation keys to select the desired clip art 3 When you locate the clip art press to add the clip art to your label Adding Symbols The label maker supports the extended symbol set shown b...

Страница 9: ...can insert the current date and time on your label Optionally you can add text before and after the date and time To add the date time stamp Press select Date Time and then press The date time stamp i...

Страница 10: ...Position the cursor at the location in the label where you want to insert the text 2 Press select Saved Text and press The first memory location is displayed 3 Use the navigation keys to select the te...

Страница 11: ...aker is connected and battery is not charging Label maker is not connected or is turned off Label maker is connected and there is a problem with the battery Insert text you ve copied to the Clipboard...

Страница 12: ...you should use these systems If you need more information on the collection reuse and recycling of this product please contact your local or regional waste administration You can also contact DYMO fo...

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