TROUBLE SHOOTING GUIDE
- Probable
Cause
FILL VALVE TURNS ON/OFF
WITHOUT TOILET BEING FLUSHED
- No proper slack in flapper chain
- Flush valve flapper dirty
FILL VALVE CONTINUOUS RUNNING
- Dirty fill valve seal
- Flush valve flapper does not
seat
properly
POOR FLUSH
- Trapway is obstructed
- Supply stop is partially closed
- Venting is obstructed
- Water supply is low
NO FLUSHING
- Supply stop is closed
- Flush valve chain is too loose or
disconnected
X
Solution
X
Adjust for proper slack
X
Inspect and clean
X
Shut off water supply.
Open fill valve cap and clean
valve
seal
X
Inspect, clean or adjust flapper
position
X
Unclog trapway
X
Open supply stop
X
Clear venting pipe
X
The minimum required supply
pressure is 20 psi.
Consult your plumber
X
Open supply stop
X
Adjust chain length as needed
WARNING!
- Product is fragile. To avoid personal injury or breakage, handle with care.
- Carefully inspect the new toilet for damage before installation.
- Risk of product damage. Overtightening may cause breakage or chipping
of vitreous china.
- Risk of external leakage. Do not lift or rock the bowl after placement. If
you break the watertight seal, you must install a new wax seal.
IF AN OLD TOILET HAS TO BE REMOVED:
- Close toilet supply valve and flush tank completely. Towel or sponge
remaining water from tank and bowl.
- Disconnect and remove supply line. If replacing valve, shut off main
water supply, firstly!
- Flush the toilet.
- Sponge out all remaining water from the tank.
- Remove the old tank and bowl.
- Plug floor waste opening to prevent escaping sewer gases.
- Remove toilet bolts from flange and clean away old wax, putty etc.
from base area. Mounting surface must be clean and level before
new toilet is installed.
- Toilet flange must be clear of all debris, etc.
- Drain pipe must be clear of obstructions.
- Floor and wall must be clean.
DO NOT USE IN-TANK BOWL CLEANERS
The use of high concentration of chlorine or chlorine related products can
seriously damage fittings in the tank. This damage can cause leakage and
property damage.
DURAVIT shall not be responsible or liable for any tank fitting failure or
damage caused by the use of in-tank bowl cleaner.
REPLACEMENT PARTS
Fill valve # 0074114262, flapper 3” # 0074136962, side lever # 0074831000, hinge
set for Starck 3 toilet seat and cover elongated # 0061611000, SoftClose hinge set
for Starck 3 toilet seat and cover # 0061621000, pair of bolt caps white
# 0067140000, DURAVIT toilet seat and cover elongated # 0063320000
and toilet seat and cover elongated SoftClose # 0063390000 can be obtained
from your local DURAVIT representative. Please have the model number of
your water toilet available when speaking to your Duravit representative.
CARE INSTRUCTION
For ceramic use water and a mild detergent to clean surface.
MAL_53758/14.02.2
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