Error Codes and Solution
The batch display may show some error message when counting, which means there are
some problems with the machine. Refer to the following diagram to find way to solve it.
Code Ursache
Lösung
a
Suspicious bill with UV feature
Remove the suspicious bill on the
stacker.
b
Suspicious bill without MG feature
Remove the suspicious bill on the
stacker.
c
Double notes are counted as 1 piece.
Remove the suspicious bill on the
stacker.
d
Different wide size bill is being checked
out
Remove the suspicious bill on the
stacker.
f
Half note is being checked out
Remove the suspicious bill on the
stacker.
EAO
Problem with the left counting sensor.
Clean the sensor or replace it.
EA 1
Problem with the right counting sensor. Clean the sensor or replace it.
EA 2
Problem with the stacker sensor.
Clean the sensor or replace it.
EA 3
Problem with the code disc sensor.
Clean the sensor or replace it.
Generally speaking, most of the above-mentioned problems may be caused by dust or dirt
inside of the machine. So keeping the machine clean is highly recommended.
Cleaning an Care
• Do not operate the unit in areas with high temperature or high humidity since it may
cause the machine refuse to work or prevent it from counting accurately.
• When not using the unit for a long period of time, remove the power plug from the wall
outlet.
• Never operate the unit under strong light.
• Clean the machine frequently after switching off and unplugging of the machine.
• Do not use this product in areas where it may be exposed to water or other liquids.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
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