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200376-01A

Problem

Possible Cause

Corrective Action

ODS/pilot lights but flame

goes out when control

knob is released.

1. Control knob is not fully

pressed in.

2. Control knob is not pressed

in long enough.

3. Equipment shutoff valve is

not fully open.

4. Thermocouple connection is

loose at control valve.

5. Pilot flame not touching

thermocouple, which allows

thermocouple to cool, caus-

ing pilot flame to go out. This

problem could be caused by

one or both of the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

6. Thermocouple damaged.

7. Control valve damaged.

1. Press in control knob fully.

2. After ODS/pilot lights, keep

control knob pressed in 30

seconds.

3. Fully open equipment shutoff

valve.

4. Hand tighten until snug, and

then tighten 1/4 turn more.

5. A) Contact local natural or

propane/LP gas company

B) Clean ODS/pilot (see

Care and Maintenance

page 22) or replace ODS/

pilot assembly

6. Replace thermocouple.

7. Replace control valve.

Burner does not light after

ODS/pilot is lit.

1. Burner orifice is clogged.

2. Burner orifice diameter is too

small.

3. Inlet gas pressure is too low.

1. Clean burner orifice (see

Care and Maintenance

page 22) or replace burner

orifice.

2. Replace burner orifice.

3. Contact local gas supplier.

Delayed ignition of

burner.

1. Manifold pressure is too low.

2. Burner orifice is clogged.

1. Contact local gas supplier.

2. Clean burner (see

Care and

Maintenance

, page 22) or

replace burner orifice.

Burner backfiring during

combustion.

1. Burner orifice is clogged or

damaged.

2. Burner is damaged.

3. Gas regulator is damaged.

1. Clean burner orifice (see

Care and Maintenance

page 22) or replace burner

orifice.

2. Replace burner.

3. Replace gas regulator.

Yellow flame during burn-

er combustion.

1. Not enough air.

2. Gas regulator is defective.

3. Inlet gas pressure is too low.

1. Check burner for dirt and

debris. If found, clean burner

(see

Care and Maintenance

page 2).

2. Replace gas regulator.

3. Contact local gas supplier.

Gas odor during com-

bustion.

1. Foreign matter between

control valve and burner.

2. Gas leak. (See

Warning

Statement

at top of page 23).

1. Contact a qualified service

technician to remove foreign

matter.

2. Locate and correct all leaks

(see

Checking Gas Connec-

tions

, page 17).

TROUBLESHOOTING

Содержание FDLT24-1

Страница 1: ... s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier WARNING This appliance is equipped for Natural and Propanegas Fieldconversionisnotpermittedotherthan between natural or propane gases VENT FREE GAS LOG CHASSIS Questions problems missin...

Страница 2: ...roper installation adjustment al teration service or maintenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information consult a qualified installer service agency or the gas supplier This appliance may be installed in an aftermarket per manently located manufactured mobile home where not prohibited by...

Страница 3: ...art or lung disease or anemia those under the influ ence of alcohol and those at high altitudes NATURALAND PROPANE LP GAS Natural and Propane LP gas are odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists WARNING Any change to this heater or its controls can be dangerous WARN...

Страница 4: ... burning heater 13 Solid fuels should not be burned in fireplace in which a vent free log set is installed Do not use this heater to cook food or burn paper or other objects 14 To prevent sooting follow the instructions in Care and Maintenance see page 24 15 Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause soot ing Do not add lava roc...

Страница 5: ...lot with an Oxygen Deple tion Sensing ODS safety shutoff system The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater is equipped with an electronic piezo control system This system requires a AAA battery provided THERMOSTAT HEAT CONTROL The control automatically cycles the burner on and off to maintain a desired room temperature 2 GAS OPTIONS AVAILA...

Страница 6: ...ick up burner base as sembly by burners as this could damage heater Always handle base assembly by grate 2 Remove all protective packaging applied to heater for shipment 3 Check all items for any shipping damage If damaged promptly inform dealer where you purchased the heater LOCAL CODES Install and use heater with care Follow all local codes In the absence of local codes use the latest edition of...

Страница 7: ...to breathe Fresh air must enter your home All fuel burning ap pliances need fresh air for proper combustion and ventilation Exhaust fans fireplaces clothes dryers and fuel burning appliances draw air from the house to operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel burning appliances WARNING This heater shall not be installed in a roo...

Страница 8: ...oor into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings one within 12 of the ceiling and one within 12 of the floor Connect these items dire...

Страница 9: ...of fire place If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom in a recreational vehicle wherecurtains furniture cloth ing orotherflammableobjects arelessthan36 fromthefront 42 from top or 16 from sides of the heater in high traffic areas in windy or drafty areas CAUTION This hea...

Страница 10: ...Ceiling 42 Front 36 LOG SIZING REQUIREMENTS Minimum Firebox Size Height 20 Depth 14 Front Width 30 Rear Width 23 Minimum Clearances For Side Combustible Material Side Wall and Ceiling A Clearance from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4 B Clearance from the top of the fireplace opening to the ceiling must not be less than 42 Mini...

Страница 11: ...de of Mantel Hood Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and...

Страница 12: ...ocations through holes in mounting brackets see Figure 10 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 3 Remove heater base from fireplace 4 Drill holes at marked locations using 3 16 drill bit 5 Attach base assembly to fireplace floor using two masonry screws provided in hardware package see Figure 10 6 Connect to gas supply See Connecting To Gas Supply...

Страница 13: ...prohibited CAUTION To avoid gas leak age for the gas not being used at the inlet of regulator a qualified installer or service technician must use supplied cap You will notice a color coded plungerontheinsideoftheregu lator Thisisnormal Whenthein let connection fitting is inserted and tightened this plunger will be pushed back by the fitting making all of the adjustments for the gas being supplied...

Страница 14: ...onnection fitting While pushing in rotate the fitting clockwise until the threads engage the regulator After the fitting has been hand tightened into the regulator use a wrench to complete tightening of the fitting Install additional fitting to connect to the house supply Metal Cap Metal Cap DO NOT REMOVE Yellow Natural Gas Plunger Install Gas Fitting Here 2 Apply thread sealant to the threads on ...

Страница 15: ... tap is an acceptable al ternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING A qualified ser vice technician must connect heater to gas supply Follow all local codes WARNING Thisappliancere quires a 3 8 NPT National Pipe Thread brass inlet connection to the pressure regulator WARNING For natural gas Never connect heater to ...

Страница 16: ...uce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 14 Pointing the vent down protects it from freezing rain or sleet Figure 14 External Regulator with Vent Pointing Down External Regulator with Vent Pointing Down Propane LP Supply Tank Equipment Shutoff Valve Ground Joint Union 3 8 NPT Pipe Nipple Tee Joint Reduce...

Страница 17: ... natural gas or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints If bubbles form there may be a leak 5 Correct all leaks at once 6 Reconnect heater and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 1...

Страница 18: ...teries may explode or leak Battery is included Remove battery when depleted Be sure to observe proper polarity when installing or replacing the battey Damage due to improper battery installation may void the warranty on the product For long periods of non operation remove batteries from all components for safety Figure 19 Installing Battery in Ignitor AAA Battery Positive UP Ember Material Burner ...

Страница 19: ...ow to vent smell This will only last a few hours 1 STOP Read the safety information above 2 Make sure equipment shutoff valve is fully open 3 Push in control knob slightly and turn clockwise to the OFF position 4 Wait five 5 minutes to clear out any gas Then smell for gas around heater and near the floor If you smell gas STOP Follow B in the safety information above If you do not smell gas go to t...

Страница 20: ...or clarity Pilot Air Inlet Hole Natural Gas Burner Propane LP Gas Burner Thermocouple Pilot Air Inlet Hole Ignitor Electrode 1 Follow steps 1 through 7 under Lighting Instructions page 19 2 With control knob in PILOT position strike match and hold near pilot Press in control knob pilot should light 3 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control...

Страница 21: ... see Care and Maintenance page 22 or service WARNING Only a qualified service person should service and repair heater This includes maintenance requiring replacement or alteration of components PILOT FLAME PATTERN Figure 22 Correct Pilot Flame Pattern Natural Gas shown Figure 23 Incorrect Pilot Flame Pattern Natural Gas shown Figure 22 shows a correct pilot flame pattern Figure 23 shows an incorre...

Страница 22: ... PILOT AIR INLET HOLE We recommend that you clean the unit ev ery 2 500 hours of operation or every three months We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSl Your local computer store hardware store or home center may carry compressed air in a can You can use a vacuum...

Страница 23: ...as supply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Fol low the gas supplier s instructions If you cannot reach your gas supplier call the fire department WARNING Onlyaqualifiedservicetechnicianshouldserviceand repair heater Make sure that power is turned off before proceedin...

Страница 24: ...gulator Pressure Switch Pressure Switch Set Screw Pressure Switch When using natural gas NG there is a pres sure switch that acts to turn off the gas flow to the pilot if the inlet pressure exceeds 9 5 WC This is to prevent the operation of the unit on the wrong gas propane LP If your natural gas supply exceeds 9 5 WC the unit will not oper ate Either contact your gas supplier to check and adjust ...

Страница 25: ... 1 Burner orifice is clogged 2 Burner orifice diameter is too small 3 Inlet gas pressure is too low 1 Clean burner orifice see Care and Maintenance page 22 or replace burner orifice 2 Replace burner orifice 3 Contact local gas supplier Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact local gas supplier 2 Clean burner see Care and Maintenance page 22 o...

Страница 26: ...nt walls or furniture 1 When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaner or similar products Heater produces un wanted odors 1 Heater is burning vapors from paint hair spray glues etc See IMPORTANT statement page 25 2 Gas leak See Warning State ment at the top of page 23 3 Low fuel s...

Страница 27: ...nk size Purchase date Usually we will ask you to return the defective part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call Customer Service toll free at 1 855 607 6557 for referral information When calling Customer Service have ready Model number of your heater The replacement part number SERVICE HINTS When Ga...

Страница 28: ...www factorybuysdirect com 200376 01A 28 1 2 3 13 14 12 4 5 6 7 8 11 9 10 PARTS MODEL FDLT24 30 1 ...

Страница 29: ...Bracket 1 11 Regulator 1 12 ND0310A 600 PU2 ODS Pilot 1 13 161130 01 Thermostat Control Valve 1 14 Control Valve Bracket 1 PARTS AVAILABLE NOT SHOWN 18UDC1013B 01 Hardware Packaging 1 GLEMB25 Embers 1 WZL039 01 Lava Rock 1 Not a field replaceable part PARTS MODEL FDLT24 30 1 This list contains replaceable parts for your heater When ordering replacement parts follow the instructions listed under Re...

Страница 30: ...__________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________...

Страница 31: ...__________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________...

Страница 32: ...ost of part s required to restore this product to proper operating condition and an allowance for labor when provided by a Factory Buys Direct Authorized Service Center or a provider ap proved by Factory Buys Direct Warranty parts must be obtained through authorized dealers of this product and or Factory Buys Direct who will provide original factory replacement parts Failure to use original factor...

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