12
Procedure for claiming under this warranty
The claimant must despatch the unit, product or part at his own expense to the Dual
Pumps Ltd factory with a full detailed report for inspection, upon receipt Dual Pumps
Ltd will inspect and decide whether the unit, product or part is in fact a genuine warranty
claim. Upon this decision the pump, product or part will be replaced either free of charge
under this warranty or despatched and charged to the original customer together with a
full report should it be found not to be covered by this warranty.
Warranty claimed items, if required urgently will be despatched to the customer and
charged for, on receipt of the claimed defective item Dual Pumps Ltd will decide whether
the claim is valid and if so will issue a credit for the item. Should Dual Pumps Ltd find the
claimed item to be out of warranty declarations the said charge will stand and be paid by
the customer as normal.
The copyright of this manual belongs to Dual Pumps Ltd and must not be copied or
reproduced without the express permission of the company.
12. Environmental Protection
Old appliances contain valuable materials
that can be recycled; these should be sent
for recycling. Batteries, oil, and similar
substances must not enter the environment.
Please dispose of your old appliances using
appropriate collection systems.
Please do not release engine oil, fuel oil,
diesel and petrol into the environment.
Protect the ground and dispose of used oil
in an environmentally-clean manner.
The packaging material
can be recycled. Please do
not throw the packaging
material into household
waste; please send it for
recycling.
