DSG InterPhone, Руководство по эксплуатации

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InterPhone Operation Manual
Problems of Making Internet Phone Calls
1. How do I call the other DSG VoIP product such as InterPhone, IPStar or InterStar?
Every DSG VoIP product has its unique 6-digit Device ID Number shown at the bottom. Make
sure the receiver’s device is online, then pick up the handset, and dial xxxxxx to call.
2. If the receiver is not equipped with any VoIP product, can I still use my InterPhone
to make phone calls?
DSG has established a global Internet Telephony Network which routes Internet phone calls to
and from any regular PSTN telephone. After you apply the services from DSG ITSP
distributors, you will be given calling points. With valid calling points in your InterPhone, you
can make Internet phone calls to any regular telephone users.
3. Where can I purchase calling points?
Please refer to distributors in your area or send a mail to sales@dsg.com.tw for more
information. The calling points can be stored directly into your 6-digit Device ID Number or to a
10-digit ITSP Account. Please notice that the valid period of calling points is six months.
4. How can I check my account balance?
Press DISPLAY button on the InterPhone, the Device ID Number and ITSP Account balance will
show on the LCD panel. Or on I-PHONE Mode, press SPEAKERPHONE or pick up the handset,
then press 88 to check ITSP Account balance or 99 to check Device ID Number
alance.
5. If I cannot make an Internet phone call to a regular telephone ,what should I do?
Make sure you have valid calling points stores in your Device ID Number or ITSP Account.
6. I have valid calling points in my InterPhone, but I still cannot make Device-to-
Phone calls. What should I do next?
Check the following setup items are correct: Long Distance Code, International Access Code,
Country Code and ITSP Account (if any).
7. On I-PHONE Mode, why can’t my call be transferred directly to an extension?
On I-PHONE Mode, due to the hardware limitation, InterPhone cannot send DTMF signals.
Therefore you may have to require the operator to transfer your call to an extension side.
8. Why does it sometimes take so long to connect to the remore party?
The Internet quality affects the quality and connection speed of Internet phone calls. Check
your Internet condition. You may judge it by the time it takes to get your account balance
report, server found message, and network % shown on the LCD panel. Your DNS setting
may also affects your time of finding servers and remote parties.
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Problems of Configuration