LIMITED WARRANTY
Digital Security Controls warrants the original purchaser that for a period of twelve
months from the date of purchase, the product shall be free of defects in materials
and workmanship under normal use. During the warranty period, Digital Security
Controls shall, at its option, repair or replace any defective product upon return of
the product to its factory, at no charge for labour and materials. Any replacement
and/or repaired parts are warranted for the remainder of the original warranty or
ninety (90) days, whichever is longer. The original purchaser must promptly notify
Digital Security Controls in writing that there is defect in material or workmanship,
such written notice to be received in all events prior to expiration of the warranty
period. There is absolutely no warranty on software and all software products are
sold as a user license under the terms of the software license agreement included with
the product. The Customer assumes all responsibility for the proper selection, install-
ation, operation and maintenance of any products purchased from DSC. Custom
products are only warranted to the extent that they do not function upon delivery.
In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls shall
not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the
point of purchase. All authorized distributors and dealers have a warranty program.
Anyone returning goods to Digital Security Controls must first obtain an author-
ization number. Digital Security Controls will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal
use. It does not cover:
l
damage incurred in shipping or handling
l
damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
l
damage due to causes beyond the control of Digital Security
Controls such as excessive voltage, mechanical shock, water
damage;
l
damage caused by unauthorized attachment, alterations, modi-
fications or foreign objects;
l
damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls Ltd.);
l
defects caused by failure to provide a suitable installation
environment for the products;
l
damage caused by use of the products for purposes other than
those for which it was designed;
l
damage from improper maintenance;
l
damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be
covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not
identified with DSC's product label and lot number or serial number; (iii) products
disassembled or repaired in such a manner as to adversely affect performance or pre-
vent adequate inspection or testing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be credited or replaced at DSC's option.
Products not covered by this warranty, or otherwise out of warranty due to age, mis-
use, or damage shall be evaluated, and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is received from the Customer
and a Return Merchandise Authorization number (RMA) is issued by DSC's Cus-
tomer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product under this
warranty after a reasonable number of attempts will be limited to a replacement of the
product, as the exclusive remedy for breach of warranty. Under no circumstances
shall Digital Security Controls be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract, negligence, strict liability,
or any other legal theory. Such damages include, but are not limited to, loss of
profits, loss of the product or any associated equipment, cost of capital, cost of sub-
stitute or replacement equipment, facilities or services, down time, purchaser’s time, the
claims of third parties, including customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws
of such a jurisdiction apply to any claim by or against DSC, the limitations and dis-
claimers contained here shall be to the greatest extent permitted by law. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or implied (including all implied warranties of mer-
chantability or fitness for a particular purpose) and of all other obligations or liabilities
on the part of Digital Security Controls. Digital Security Controls neither assumes
responsibility for, nor authorizes any other person purporting to act on its behalf to
modify or to change this warranty, nor to assume for it any other warranty or liab-
ility concerning this product. This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be com-
pletely tested on a regular basis. However, despite frequent testing, and due to, but
not limited to, criminal tampering or electrical disruption, it is possible for this product
to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products
which are returned to its factory according to the following conditions. Anyone
returning goods to Digital Security Controls must first obtain an authorization num-
ber. Digital Security Controls will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired
and returned. A set fee which Digital Security Controls has predetermined and which
may be revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be
replaced by the nearest equivalent product available at that time. The current market
price of the replacement product will be charged for each replacement unit.
WARNING – READ CAREFULLY
Note to Installers
This warning contains vital information. As the only individual in contact with system
users, it is your responsibility to bring each item in this warning to the attention of
the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are cir-
cumstances, however, involving fire, burglary, or other types of emergencies where it
may not provide protection. Any alarm system of any type may be compromised
deliberately or may fail to operate as expected for a variety of reasons. Some but not
all of these reasons may be:
Inadequate Installation
A security system must be installed properly in order to provide adequate protection.
Every installation should be evaluated by a security professional to ensure that all
access points and areas are covered. Locks and latches on windows and doors must
be secure and operate as intended. Windows, doors, walls, ceilings and other building
materials must be of sufficient strength and construction to provide the level of pro-
tection expected. A reevaluation must be done during and after any construction activ-
ity. An evaluation by the fire and/or police department is highly recommended if this
service is available.
Criminal Knowledge
This system contains security features which were known to be effective at the time of
manufacture. It is possible for persons with criminal intent to develop techniques
which reduce the effectiveness of these features. It is important that a security system
be reviewed periodically to ensure that its features remain effective and that it be
updated or replaced if it is found that it does not provide the protection expected.
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insufficient coverage, dis-
connect a warning device, or interfere with or prevent the proper operation of the
system.
Power Failure
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