15
System Start Up
System Water Source
The system water source setting is used by the DROP system to know how to respond
to power outages. It can be set to Private Well or Municipal Supply. If your water supply
is not one of these choices, if your water supply is dependent on power to be available
(i.e. it is supplied by an electric pump) set it to Private Well, otherwise set it to Municipal
Supply.
Water Hardness Setting
The most important setting to adjust when setting up your DROP softener is the water hardness
setting—this setting impacts the efficiency of your softener as well as the ability of your softener to
correctly soften your water. To set the water hardness, select “Devices” on the left navigation menu
and then select the softener from the devices list. You should then be viewing the Softener Status
page. On this page you will be able to adjust your water hardness setting. The water hardness is a
measurement of mineral content (calcium and magnesium) in the water and is measured in
Grains
Per Gallon (gpg)
. A water test should have been done on your water to determine the hardness
measurement of your water source. Use this measurement as the value for the water hardness setting
on your system.
Note:
If you have had a water test performed, but the results are listed in Parts Per
Million (ppm) or Milligrams Per Liter (mg/l), you can convert this number to Grains Per
Gallon by dividing the ppm or mg/l by 17.1, and then rounding up to the nearest
whole
number.
Note:
If the water contains iron and / or manganese, add together the total ppm or
mg/l of iron and manganese, and multiply this number by 4. Then add this number to
the grains per gallon (gpg) of hardness to calculate your compensated hardness. Use
this compensated hardness level when programming the hardness.
System Startup Procedure
Note:
In the steps following it is necessary to skip regeneration cycle steps. To accomplish this, first
you must be on the
DEVICES > SOFTENER > STATUS
page of the app. At the top, just below the
Softener Status title, tap the softener unit that you are starting up (usually there will only be one choice,
Unit 1). Once the unit is selected, the Unit Status Details will appear. When the unit is in regeneration,
a Current Position will appear on the left. Tap on the Current Position and a list of all the regeneration
positions will expand (see screenshot next page), they will be in order of the regeneration steps. Simply
choose the step that you would like the valve to be in. You can even go back to a previous step if
needed.
INSTALLATION INSTRUCTIONS
