Miscellaneous
24
User Guide
5. The battery won’t charge correctly.
Check if your charger is a manufacturer-approved model.
Check if the earbud charging pins are in good contact
with the pins in the charging case.
Check the connection between the charger and the
charging case.
Foreign substances on the charging port may prevent
the battery from charging. Clean the charging port area
with a dry cloth before use.
6. The charging time and battery run time for each earbud is
different.
The charging times for each earbud can be different
even after charging at the same time.
The charging time and remaining battery level can be
different for each earbud due to differences in the
internal parts of each earbud.
7. The battery run time has shortened even though it has
been charged.
If charged earbuds are left at low or high temperatures,
the usable hours will shorten.
Since the battery is a consumable, the battery run time
after fully charging will become shorter with use.
8. I can't hear the other person on the phone.
Adjust the volume of the connected mobile device.
9. I can hear some echo during calls.
Adjust the volume of the connected mobile device or
move to a different location to make a call.
Содержание Astell & Kern AK TWS UW100
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