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P a g e
MCS – MicroMag Error / Alarm Manual
Version: 02/21/2020
Fault
Solutions
Back Phase Loss
Missing phase on the load side
1. Re-energize the contactor
2. If the fault reappears after the load energizes:
a. Turn all power OFF
b. Check all load side connections
c. Check the contacts of the contactor for
debris or excess carbon
Back Phase Rev
Load phases not shifted by 120°
1. Turn OFF all power
2. Swap any 2 phases on the load side of the
phase monitor
3. Re-apply power
Back Phase Unbalance
Voltage unbalance between load
phases
1. Press the READ button to observe the present
load voltages. Check system for unbalance
cause
2. Increase the fault interrogation time if
necessary
3. Increase the percent unbalance setting if
necessary
Front Over Voltage
Average phase voltage above
maximum
1. Check system for over-voltage cause
2. Increase the percent over-voltage setting if
necessary
3. Increase the fault interrogation time if
necessary
Front Phase Loss
Missing phase on the line side
1. Press and hold the READ button on the phase
monitor or use an AC voltmeter to carefully
measure all three phase-phase line voltages
(example: Line 1 Line 2, Line 2 Line 3, Line 3
Line 1)
2. Repair the missing phase
Appendix C
Phase Monitor Faults