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DPtech LSW3003 Series Industrial Ethernet Switch Installation Manual

Chapter 5 Maintenance and Troubleshooting

If no problem is found, examine the console cable or terminal PC(HyperTerminal) settings: please

exam the followings: Bits per second is 9600, Data bits is 8, Parity is None, stop bits is 1, Flow control

is None, and Terminal Emulation is VT100. If your configuration is not same with the above

parameters, reconfigure the configuration.

2.Garbled characters on the terminal



Trouble phenomenon

See the garbled characters on the terminal PC if you power-up your switch.



Trouble shooting

Verify the terminal(HyperTerminal) parameter settings: Bits per second is 9600, Data bits is 8, Parity is

None, stop bits is 1, Flow control is None, and Terminal Emulation is VT100. If your configuration is

not same with the above parameters, reconfigure the configuration.

Содержание LSW3003 Series

Страница 1: ...DPtech LSW3003 Series Industrial Ethernet Switch Installation Manual i DPtech LSW3003 Series Industrial Ethernet Switch Installation Manual ...

Страница 2: ...Ltd provides full range technical support If you need any help please contact Hangzhou DPtech Technologies Co Ltd and its sale agent according to where you purchase their products Hangzhou DPtech Technologies Co Ltd Address 6th floor zhongcai mansion 68 tonghelu Binjiangqu Hangzhoushi Address code 310051 ...

Страница 3: ...transmitted by any means Owing to product upgrading or other reasons information in this manual is subject to change Hangzhou DPtech Technology Co Ltd has the right to modify the content in this manual as it is a user guides Hangzhou DPtech Technology Co Ltd made every effort in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations i...

Страница 4: ...LSW 8GP 8 1 5 3 INTERFACE MODULE LSW 8ST 8 1 5 4 PROCESSOR AND STORAGE 9 CHAPTER 2 PREPARING FOR INSTALLATION 1 2 1 GENERAL SAFETY RECOMMENDATIONS 1 2 2 EXAMINING THE INSTALLATION SITE 1 2 2 1 TEMPERATURE AND HUMIDITY REQUIREMENT 1 2 2 2 CLEANLINESS 2 2 2 3 ESD REQUIREMENT 2 2 2 4 ANTI INTERFERENCE REQUIREMENT 3 2 2 5 LIGHTNING PROTECTION 3 2 2 6 GROUNDING REQUIREMENT 3 2 2 7 WIRING CABLE REQUIREM...

Страница 5: ...EMENT PORT 8 3 6 2 CONNECTING SERVICE PORT 9 3 7 VERIFY THE INSTALLATION 9 CHAPTER 4 STARTING UP THE SWITCH AND UPGRADING SOFTWARE 1 4 1 STARTING UP THE SWITCH AT THE INITIAL BOOT 1 4 1 1 SETTING UP A CONFIGURATION ENVIRONMENT 1 4 1 2 BOOTING THE SWITCH 4 4 1 3 STARTING PROCEDURE 5 4 2 DEFAULT LOGIN METHOD FOR WEB 6 CHAPTER 5 MAINTENANCE AND TROUBLESHOOTING 1 5 1 DEALING WITH POWER SYSTEM FAILURES...

Страница 6: ...8 Interface module LSW 8ST appearance 9 Figure3 1 Switch installation procedure 2 Figure3 2 Mounting device on the workbench 4 Figure3 3 Mounting ear 4 Figure3 4 Mounting the device to a rack To see the image clearly we only snapshot the device 4 Figure3 5 Fasten the switch 5 Figure3 6 Diagram for connecting grounding wire 5 Figure3 7 Connecting ground cable to the ground row 6 Figure4 1 Network d...

Страница 7: ...ribute table 5 Table1 2 100M Ethernet electrical interface properties 5 Table1 3 Gigabit Ethernet interface property table 6 Table2 1 Temperature humidity requirement 2 Table2 2 Dust limit in the equipment room 2 Table2 3 Limit of harmful gases in the equipment room 2 Table4 1 Configure serial port properties 3 ...

Страница 8: ...rocess capability of 10 100 1000M port can enlarge the application range of the product In the meanwhile this kind of product adopts fan less design and uses natural wind to dissipate heat which can save more energy and achieve environment protection 1 2 Introduction of product model and specifications Item LSW3003 4GP I R Dimension size W D H 440 360 44mm Weight 5 1Kg Management port 1 Console po...

Страница 9: ...ative humidity non condensation 0 95 1 3 The front view of LSW3003 4GP I R 1 Front view 1 2 3 4 5 6 7 8 9 1 Slot SLOT3 interface indicator light 0 2 Slot SLOT2 interface indicator light 0 3 Slot SLOT1 interface indicator light 0 4 Console configuration port 5 The power indicator PWR0 6 Power indicator PWR1 7 Warning indicator light ALM 8 Running indicator light RUN 9 4GE indicator 0 ...

Страница 10: ...ving data Off Indicates that slot SLOT3 interface 0 is in a non connected state 2 Slot SLOT2 interface indicator light 0 green On Indicates that slot SLOT2 interface 0 is in communication state Blinking Indicates slot SLOT2 interface 0 is sending and receiving data Off Indicates that slot SLOT2 interface 0 is in a non connected state 3 Slot SLOT1 interface indicator light 0 green On Indicates that...

Страница 11: ...ndicates that the system is abnormal Off Indicates that the system does not have any alarm 8 Running indicator light RUN green Off Indicates that the system is not started On Indicates that the system is normal and is in the master state Blinking 1 Hz Indicates that the system is normal and is in the standby state Blinking 8 Hz Indicates that the system is starting 9 4GE indicator 0 green On Indic...

Страница 12: ...o debug configure maintain and manage and load software for the system The Console port attribute table is shown in Table 1 1 Table1 1 Console port attribute table Attribute Description Connector Type RJ45 Interface standard RS232 Baud rate 9600bps 115200bps default is 9600bps Transmission distance 15m Support services Connected to a character terminal Connect to the local PC serial port and run t...

Страница 13: ...tor Type RJ45 Interface standard MDI MDIX auto negotiation Supported frame format Ethernet_II Ethernet_SNAP Interface speed and negotiation mode 10Mbps half full duplex 100Mbps half full duplex 1000Mbps half full duplex Medium and maximum transmission distance Support 100m transmission distance Interface standard IEEE 802 3i 802 3u 802 3ab 2 Ethernet interface RJ45 connector By using of the 5 cate...

Страница 14: ...imped in the RJ 45 connectors at both ends are the same It connects a terminal device PC or router to a HUB or LAN Switch A standard cable is provided for you along with the device Crossover cable The sequences of the twisted pairs crimped in the RJ 45 connectors at both ends are different It connects a terminal device PC or router to another terminal device You make crossover cables by yourself 1...

Страница 15: ...e1 6 Interface module LSW 4T appearance 1 5 2 Interface module LSW 8GP The interface module LSW 8GP provides external 8 Gigabit Ethernet optical interfaces Figure1 7 Interface module LSW 8GP appearance 1 5 3 Interface module LSW 8ST The interface module LSW 8ST provides 8 100M Ethernet optical interfaces ST ...

Страница 16: ...e LSW 8ST appearance 1 5 4 Processor and storage 1 Processor Processor is the engine that sends and receives data and processes service 2 Flash Flash is used to store the Conboot software which can used to boot system when you start the switch 3 Storage Internal memory is used to store communication data for the system and CPU ...

Страница 17: ... equipment cabinet and work bench has good ventilation and heat dissipation system Ensure that the equipment cabinet and work bench fastness enough which can support device and installation accessory Ensure that the equipment cabinet and work bench well connected ground To ensure your switch normally work and the working life extended installation site should meet following requirement 2 2 1 Tempe...

Страница 18: ...e equipment room must be free of explosion hazards and the electric and magnetic conductible dust as well The contents of the dust must be limited to the values shown in Table 2 2 Table2 2 Dust limit in the equipment room Substance Unit Content Dust Particles m 3 104 No visible dust on the table top for three days Note Diameter of a dust particle 5 μm Besides the dust there are rigorous limits on ...

Страница 19: ... Use electromagnetic shielding when necessary such as you can use shielded cable Require you using interface cable indoors not use it outdoors to prevent overvoltage and over electricity damaging the device by thunder 2 2 5 Lightning protection Although the switch is designed to be lightning resistant your device can get damaged when excessive lightning is present To protect your device against li...

Страница 20: ...ical instruments when the switch has power The laser light emitted from the optical fiber may hurt your eyes Warning Never look into the optical ports that are connected to the laser It can harm your eyes 2 4 EMC description CISPR22 compliance DPtech LSW3003 series complies with the requirements of CISPR22 for Class A Information Technology Equipment ITE Warning if this equipment is used in a dome...

Страница 21: ...DPtech LSW3003 Series Industrial Ethernet Switch Installation Manual Chapter 2 Preparing for Installation 5 Note These tools are not shipped with the firewall so you need to prepare them by yourself ...

Страница 22: ...ation Manual Chapter 3 Device Installation 1 Chapter 3Device Installation 3 1 Installation Preparation You have read Chapter 2 Preparation for Installation carefully The requirements in Chapter 2 are satisfied Before install you should power off your device ...

Страница 23: ...minal Verify the installation Power on your switch Toubleshooting Normal Connect the power cord Verify the installation End Start Power off the switch Install switch to a 19 inch rack Mount the switch on a workbench Connect power cable Yes Install slot extension card Yes Install the required extension card Working normally Yes Yes No No Troubleshooting Figure3 1 Switch installation procedure ...

Страница 24: ...hods to the install your switch 3 3 1 Mounting switch on workbench If a standard 19 inch rack is unavailable you can place the switch on a clean workbench tabletop To prevent any damage observe the following Ensure the table is stable and well grounded Reserve the clearance of 10 cm around the device for adequate ventilation Do not place any heavy stuff on the device ...

Страница 25: ...e Installation 4 Figure3 2 Mounting device on the workbench 3 3 2 Mounting switch in a 19 inch rack 1 Mounting ear Figure3 3 Mounting ear 2 Mounting the switch in a rack Figure3 4 Mounting the device to a rack To see the image clearly we only snapshot the device 3 Fastening the switch ...

Страница 26: ...ounding row which allow you to connect the switch grounding wire to the equipment cabinet grounding bar or to grounding row 1 5 4 3 2 6 1 Grounding hole 2 Grounding sign 3 OT terminal 4 4 Grouding cable 5 Grouding screw Figure3 6 Diagram for connecting grounding wire Connecting grounding cable method 1 Remove the grounding screw on the rear panel of the switch 2 Attach the OT terminal on the groun...

Страница 27: ...se and fasten the ground pole on the switch by hexagonal screw You can ground the wire on the floor if you don t have ground row 1 Hexagonal screw 2 Grounding cable 3 Metal wire of the ground cable which stripped insulation rubber 4 Grounding pole 5 Grounding row Figure3 7 Connecting ground cable to the ground row 3 5 Connecting interface cable Schematic diagram of power terminal 1 5 4 3 2 6 1 Fix...

Страница 28: ...rm terminal C 9 is disconnected from the NO 8 C 9 closes with NC 10 Event 3 Abnormal operation of device double power failure alarm terminal C 9 is disconnected from NO 8 C 9 closes with NC 10 Warning device such as warning light alarm buzzer warning device 3 5 2 Connecting AC power cable 1 AC power AC power input range 100V 240V AC 50 60Hz 2 Method for connecting AC power cable 1 Ensure that the ...

Страница 29: ...he earth and separate cables can suppress electromagnetic interference so as to ensure that the device is in good working condition 2 Please check the voltage value and pin before plugging in the cable of power supply to the device so as to guard against the wrong or reverse connection 3 6 Connecting interface cable 3 6 1 Connecting Ethernet management port 1 Allows you to configure the switch thr...

Страница 30: ...n you disconnect the cable first disconnect the RJ45 terminal and then the DB9 terminal 3 6 2 Connecting service port Shielding twisted pair cable ensure electromagnetic compatibility and the service port supports automatic identify crossover or straight through twisted pair cable 3 7 Verify the Installation The ground wire is securely connected Both of console cable and power cord are correctly c...

Страница 31: ...e console port on the switch and connect the DB 9 female connector of the console cable to the serial port on the PC that is used for configuring the switch as shown in Figure4 1 Figure4 1 Network diagram for configuring the device initial boot through console port 2 Setting terminal parameters You should run HyperTerminal program on the terminal PC when you can configure the terminal PC Follow th...

Страница 32: ...he Name field and click OK The dialog box as shown in Figure 4 3 displays Select the serial port to be used from the Connect Using drop down menu The serial port must be the same port connected by the console cable Figure4 3 Setting the connection port Setting the connection port Click OK The Port Settings tab shown in Figure 4 4 appears and you can set serial port parameters Set the following par...

Страница 33: ...ng software 3 Table4 1 Configure serial port properties Attribute Value Baud rate 9600bps the default Data bits 8 Parity check None Stop bits 1 Flow control None Note To restore the default settings click Restore Defaults Figure4 4 Setting communications parameters Click OK The HyperTerminal dialogue box appears ...

Страница 34: ...igure4 5 Hyper Terminal Select File Properties Settings In the Properties dialog box select the Settings tab as shown in Figure 4 6 Select VT100 or Auto detect in the Emulation dropdown menu Click OK Figure4 6 Settings tab 4 1 2 Booting the Switch 1 Verifying installation before power up Before powering up the switch check that ...

Страница 35: ...ator on the front panel display normally Method start up your device verify whether the indicator light display normally Verify whether terminal PC display normally Method start up your device and on the terminal PC you can view the device initialization information Enter password at the command line and then you can configure DPtech command line 4 1 3 Starting procedure Power up your device you c...

Страница 36: ... DPtech LSW3003 s console Password Note By default the system password is DPTECH 4 2 Default login method for web LSW3003 device support Web management function the default IP address of network management interface 0 is 192 168 0 1 Administrator can use web interface to manage and maintain the LSW device 1 Open your IE browser type the login information On a reachable Web management terminal or P...

Страница 37: ...rting up the switch and upgrading software 7 Figure4 7 Web management interface Caution You should not login to the web management interface by using of http or https protocol on the same PC After first time you login to the web management interface modify the default login password ...

Страница 38: ... is on 4 Verify whether the power wire is correct 5 Verify the power supply voltage correspond to the switch Caution Do not hot plug power wire Exam the above steps if power indicator light is still not on please contact sale agent to solve the problem 5 2 Device troubleshooting After you power on the switch if the switch operates properly the startup information appears on the console terminal If...

Страница 39: ...minal Emulation is VT100 If your configuration is not same with the above parameters reconfigure the configuration 2 Garbled characters on the terminal Trouble phenomenon See the garbled characters on the terminal PC if you power up your switch Trouble shooting Verify the terminal HyperTerminal parameter settings Bits per second is 9600 Data bits is 8 Parity is None stop bits is 1 Flow control is ...

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