16
1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.
(620) 231-8568 • Fax: (620) 231-1598
E-Mail: [email protected] • Website: www.doughxpress.com
©2020 HIX Corp.
WARRANTY
BEFORE warranty repair you MUST get
Prior Authorization: Call 1-800-835-0606
Warranty will be voided otherwise.
WARRANTY & SERVICE
DOUGHXPRESS will automatically register the equipment on the date it was shipped, please
keep a copy of their sales invoice showing the serial number and date it was sold/shipped to
you with this warranty. We will use the distributor’s invoice date as the beginning warranty date.
STAPLE A COPY OF YOUR PROOF OF PURCHASE TO THIS WARRANTY and keep in a safe place
to provide verification of your warranty should a problem occur.
Please fill in the following information and attach a copy of your receipt for your records.
Date Purchased: ____________________________From:__________________________________
Model #: _____________________________________ Serial #: _____________________________
This warranty applies to equipment manufactured by the HIX Corporation (DOUGHXPRESS),
Pittsburg, Kansas, U.S.A. DOUGHXPRESS warrants to the original purchaser, the full line of
DOUGHXPRESS products against defects in workmanship and material, except for wear and tear
for a period of one year parts and labor limited warranty on most items, there are selected items
which may carry a two year warranty (refer to owners manual.) All dough press carts, compres-
sors, and accessories are warranted for 90 days from the date of purchase.
Repairs include parts and labor only, excluding is the following:
1.
Overtime Labor Rates
2.
Expedited Freight for Parts
3.
DoughXpress assumes no responsibility for down time or loss of product.
All defective parts must be returned to DOUGHXPRESS for credit. Repairs must be pre-autho-
rized by DOUGHXPRESS prior to work commencing.
4.
Travel time is not covered by DOUGHXPRESS, unless pre-authorized by
DOUGHXPRESS.
In the event of a defect, DOUGHXPRESS, at its option, will repair, replace or substitute the
defective item at no cost during this period subject to the limitations of insurance and shipping
costs stated below.
This warranty does not cover normal wear and tear, damages due to accident, misuse/abuse,
alterations or damage due to neglect, or lack of proper lubrication or maintenance. DOUGHX-
PRESS shall not be responsible for repairs or alterations made by any person without the prior
written authorization by DOUGHXPRESS. This warranty is the sole and exclusive warranty of
DOUGHXPRESS and no person, agent, distributor, or dealer of DOUGHXPRESS is authorized to
change, amend or modify the terms set forth herein, in whole or in part.
In the case of a problem with the equipment identified herein, DOUGHXPRESS should be
contacted during regular business hours to discuss the problem and verify an existing war-
ranty. DOUGHXPRESS personnel will assist the customer to correct any problems which can be
corrected through operation or maintenance instructions, simple mechanical adjustments, or
replacement of parts. In the event the problem cannot be corrected by phone, and upon the issu-
ance of a return authorization by DOUGHXPRESS, the equipment shall be returned to DOUGH-
XPRESS or an authorized service representative. All insurance, packaging and shipment/freight
costs are solely the responsibility of the customer, and DOUGHXPRESS shall not be responsible
for improper handling or damage in transit. DOUGHXPRESS customer service personnel may be
contacted for complete return authorization and reconditioning information.
This expressed warranty is given in lieu of any and all other warranties, whether expressed or
implied, including but not limited to those of merchantability and fitness for a particular purpose,
and constitutes the only warranty made by DOUGHXPRESS.
In no event shall DOUGHXPRESS’ liability for breach of warranty extend beyond the obligation
to repair or replace the nonconforming goods. DOUGHXPRESS shall not be liable for any other
damages, either incidental or consequential, or the action as brought in contract, negligence or
otherwise.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state.
