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en
Malfunction, failure detection and elimination
Warranty
These guarantee conditions apply to the purchase and use of our products in the Federal Republic
of Germany. For other countries, the agreed or statutory warranty conditions of the respective coun-
try apply in the sales and delivery conditions.
All
dot-spot
products are 100% checked and tested before they leave our house. Nevertheless, it
cannot be completely ruled out that errors occur during operation.
We grant a warranty of two years from the date of purchase (receipt) within the framework of the
statutory provisions. The guarantee relates to the perfect function of the
dot-spot aquaros 5
re-
cessed spotlights and accessories when used as intended. In addition,
dot-spot
offers a guarantee
extension of a further 3 years. During this time, after being sent in by the customer,
dot-spot
will
repair and repair the products free of charge.
The statutory warranty rights are not affected by this guarantee. This guarantee declaration is a
voluntary service by us as a manufacturer.
All
dot-spot
products are 100% checked and tested before leaving the factory. However, the occur-
rence of occasional failures during operation may not be completely excluded.
In accordance with legal provisions, we grant a two-year warranty from the date of purchase (invoice
receipt). This warranty refers to the proper function of the
dot-spot
pool spots and accessories un-
der normal conditions of use.
Malfunction
Cause
Correction
Spot does not work
PWM line not connected
to ground or dimmer
check by connecting
the PWM wire to ground
PWM signal not present
Check dimmer
(PWM signal generator)
Line leading to the power supply,
dimmer is interrupted
Check cable,
replace if necessary
Supply voltage towards the
power supply is interrupted
Check input voltage
at the power supply
Power supply defective
Replace power supply
Luminary is defective
Send in luminary
Spot flashes, flickers or
switches off after a short
time of operation, the
power supply gets very hot
Power supply is overloaded
Use power supply with higher
power output
The luminosity of the spot
decreases during opera-
tion or the spot does not
work anymore
Operation at high housing tem-
peratures, the THERMOPROTECT
system reduces the power until
the spot switches off, in order to
protect the LED
Operation of the spot at low
ambient temperatures or with
better air circulation
