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Chapter 8 Troubleshooting Your Array

8-19

Figure 8-8

Front-Panel LEDs Flowchart, 3 of 4

Front panel LEDs problem (FC)

Is Temp LED

amber?

Yes

Is the

ambient

temp. within

environmental

limits?

Yes

Follow procedure

for "Fan LED

amber?" on 9B.

Resolved?

Yes

Is Fan

LED amber also?

Check for any

amber LEDs in

back panel.

Go to 4A.

I/O

Controller

module LED

amber?

Battery module

LED amber?

Check

temperature

in Event Log

messages.

Yes

Replace battery

module.

Resolved?

End

Replace chassis.

Yes

Check that LED

ribbon cable in

right ear is not

loose.

End

Is event LED

amber?

Go to 3D.

Yes

--Reseat the FRU that is not operating correctly.

--Swap the questionable FRU with a known-good
FRU from the same array.

Notes

55 degrees Celsius equals 131 degrees
Fahrenheit.

Prior to replacing a chassis, try the following:

Содержание SANnet II 200 FC

Страница 1: ...SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005 83 00003261 Revision C...

Страница 2: ...o SANscape SANnet and SANpath are registered trademarks of Dot Hill Systems Corp All other trademarks and registered trademarks are proprietary to their respective owners Changes The material in this...

Страница 3: ...3 SANnet II 200 FC SATA and SATA SE Array Configurations 1 6 1 2 Field Replaceable Units 1 8 1 2 1 RAID I O Controller Modules 1 8 1 2 2 I O Expansion Modules 1 9 1 2 3 Disk Drives 1 9 1 2 3 1 SANnet...

Страница 4: ...ical Specifications 2 4 2 6 Layout Map 2 4 2 6 1 Rack Placement 2 4 2 6 2 Tabletop Placement 2 5 2 7 Console and Other Requirements 2 5 2 8 Preinstallation Worksheets 2 6 3 Unpacking Your Array 3 1 3...

Страница 5: ...ns With An Array 4 25 4 10 Configuring a Host COM Port to Connect to a RAID Array 4 26 4 11 Manually Setting a Static IP Address 4 27 4 12 Setting Up Out of Band Management Over Ethernet 4 28 4 13 Sca...

Страница 6: ...7 3 7 1 5 The VERITAS Volume Manager ASL 7 4 7 2 Battery Operation 7 4 7 2 1 Battery Status 7 4 7 3 Viewing Event Logs on the Screen 7 5 7 4 Upgrading Firmware 7 7 7 4 1 Installing Firmware Upgrades...

Страница 7: ...B 3 Supported Host Platforms and Connection Methods JBOD Arrays B 2 B 4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays B 2 B 5 Using SANnet II Family Software Monitoring and Management Tool...

Страница 8: ...m for Linux G 5 G 6 Creating a File System G 6 G 7 Creating a Mount Point and Mounting the File System Manually G 7 G 8 Mounting the File System Automatically G 7 G 9 Determining the Worldwide Name fo...

Страница 9: ...s I 5 I 6 Creating a Physical Volume I 5 I 7 Creating a Volume Group I 6 I 8 Creating a Logical Volume I 7 I 9 Creating an HP UX File System I 8 I 10 Mounting the File System Manually I 8 I 11 Mountin...

Страница 10: ...x SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 11: ...l and Front Bezel Locks of an Array 4 14 FIGURE 4 10 ID Switch Located on the Left Front Side of Arrays and Expansion Units 4 14 FIGURE 4 11 Front Panel of the SANnet II 200 FC SATA and SATA SE Array...

Страница 12: ...and Reset Button on Front Panel 6 2 FIGURE 6 3 SANnet II 200 FC Array I O Controller Module and Battery Module LEDs 6 5 FIGURE 6 4 SANnet II 200 SATA Array I O Controller Module and Battery Module LE...

Страница 13: ...0BASE T D 1 FIGURE D 2 RS 232 DB9 EIA TIA 574 View of the Male End D 2 FIGURE E 1 RAID Array COM Port Connected Locally to the Serial Port of a Workstation E 2 FIGURE E 2 Worldwide Name Information Di...

Страница 14: ...xiv SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 15: ...ettings for Expansion Units 4 15 TABLE 4 4 Sample Array and Expansion Units With Different Loop IDs and Drive IDs 4 15 TABLE 4 5 Number of Ports in SANnet II 200 FC SATA and SATA SE Arrays 4 17 TABLE...

Страница 16: ...et II 200 FC SATA and SATA SE Array Physical Specifications A 1 TABLE A 2 SANnet II 200 FC SATA and SATA SE Array Highlights A 2 TABLE A 3 SANnet II 200 FC SATA and SATA SE Array Product Safety Electr...

Страница 17: ...the following topics Chapter 1 provides an overview of the array s features Chapter 2 covers site planning and basic safety requirements Chapter 3 provides general procedures for unpacking and inspect...

Страница 18: ...commands files and directories on screen computer output Edit your login file Use ls a to list all files You have mail text Computer menu Click Start AaBbCc123 Book titles new words or terms words to...

Страница 19: ...hone number with area code Internet mail address maintenance contract number if applicable Placing a Support Call After obtaining the above information a support call may be placed by Internet mail fa...

Страница 20: ...ual March 2005 Dot Hill Welcomes Your Comments Dot Hill is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to support dothill com Inclu...

Страница 21: ...gh capacity SANnet II 200 SATA and SATA SE Array The SANnet II 200 SATA and SATA SE arrays are designed for high availability and employs Serial ATA SATA technology for high density storage with a Fib...

Страница 22: ...ng The SANnet II 200 SATA and SATA SE arrays are best suited for inexpensive secondary storage applications that are not mission critical where higher capacity drives are needed and where lower perfor...

Страница 23: ...failover without causing host bus adapter HBA path failover in the event of a controller failure In a single RAID controller configuration the lower I O board has drive channels but does not have host...

Страница 24: ...outing technology These drive ports are also used to add expansion units to the configuration Like the host channels each drive channel of the top RAID controller shares a loop with the matching drive...

Страница 25: ...ded and where lower performance and less than 7 24 availability is an option This includes near line applications such as Information lifecycle management Content addressable storage Backup and restor...

Страница 26: ...ation A RAID array with two controllers A RAID array can be configured with two controllers to provide full redundancy An expansion unit An expansion unit consists of a chassis with disk drives and I...

Страница 27: ...y or per expansion unit with a minimum of 4 plus 1 spare FC expansion units2 2 A disk array with no controller Each expansion unit has two Fibre Channel loops that can provide redundant data paths bac...

Страница 28: ...er In a dual controller configuration if the primary controller fails the array automatically fails over to the second controller without an interruption of data flow The FC SATA and SATA SE array I O...

Страница 29: ...the expansion chassis support dual SES failover capabilities for fully redundant event monitoring 1 2 2 I O Expansion Modules The hot serviceable I O expansion modules provide four SANnet II 200 FC ar...

Страница 30: ...n air management sled into the empty slot to maintain optimum airflow through the chassis 1 2 3 1 SANnet II 200 FC Array Disk Drives The drives can be ordered in 36 Gbyte 73 Gbyte and 146 Gbyte sizes...

Страница 31: ...current list of supported hosts operating systems and application software The array does not require any host based software for configuration management and monitoring which can be handled through t...

Страница 32: ...y servers connect directly to arrays without switches In a storage area network SAN topology servers and arrays connect to an FC network created and managed by switches Refer to the SANnet II 200 FC a...

Страница 33: ...nnel This option is selectable either through dedicated loops or all drive loops It allows a more flexible configuration of redundant controllers 1 4 5 Scalability The Fibre Channel architecture bring...

Страница 34: ...also available The SANnet II 200 FC expansion unit has a total of four FC AL ports The SANnet II 200 SATA expansion unit has a total of eight FC AL ports The SANnet II 200 SATA SE has a total of six F...

Страница 35: ...or a secondary ID If one controller fails the remaining controller can inherit the ID from its counterpart and activate the standby channel to serve host I O 1 5 1 3 Host Redundant Paths The controll...

Страница 36: ...1 16 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 37: ...quirements on page 2 3 Electrical and Power Specifications on page 2 3 Physical Specifications on page 2 4 Layout Map on page 2 4 Console and Other Requirements on page 2 5 Preinstallation Worksheets...

Страница 38: ...ipment s electrical rating label Never push objects of any kind through openings in the equipment Dangerous voltages might be present Conductive foreign objects could produce a short circuit that coul...

Страница 39: ...fications The FC SATA and SATA SE arrays require two independent power sources Each array has two power supply and two fan modules for redundancy Each AC array requires two 115 VAC 15A or two 240 VAC...

Страница 40: ...onents for servicing Leave enough space in back of the rack to access components for servicing Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through t...

Страница 41: ...ide a minimum space of 6 inches 15 cm in front and in back of the array for adequate airflow Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the...

Страница 42: ...the following pages and then prepare the site for installation according to the site planning requirements Note If you are connecting to several hosts or fabric switches make as many copies of Table 2...

Страница 43: ...___________ _____________________ Does the rack mount have Front and back If so depth ______ Center Telco ______ What cable lengths are required _________________ Are there any power strips or power s...

Страница 44: ...__ Operating system ________________________________ Patches installed ________________________________ IP addresses Network ____________________ Host or switch _______________ Host or Fabric Switch C...

Страница 45: ...ontainer This unit weighs approximately 60 pounds 27 kg 1 Select a suitable area for unpacking 2 Store all packing material and boxes for possible equipment returns 3 Check the contents sheet in your...

Страница 46: ...00 FC array SANnet II 200 SATA array or SANnet II 200 SATA SE array with dual controllers SANnet II 200 FC JBOD SANnet II 200 FC expansion unit or SANnet II 200 SATA expansion unit 1 Contents Sheet fo...

Страница 47: ...d while the array and hosts are powered on but the connected hosts must be inactive Caution You can mix capacity in the same chassis but not spindle speed revolutions per minute RPM on the same SCSI b...

Страница 48: ...3 4 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 49: ...Loop IDs on Expansion Units on page 4 13 Powering Up and Checking LEDs on page 4 16 Reviewing Channels Ports and SFPs on page 4 16 Drive Port Connectivity in a Dual Controller Array on page 4 17 Host...

Страница 50: ...ay has two locks whose keys can be removed when the locks are in either the locked or open position It is possible to reconfigure the locks so that the keys cannot be removed Figure 4 1 Front Bezel an...

Страница 51: ...ace it 6 Use the key to turn the lock 180 degrees as shown in the third panel of Figure 4 2 7 Replace the pawl in the same orientation as before as shown in the fourth panel of Figure 4 2 8 Hold the k...

Страница 52: ...the keys can be removed repeat this procedure 4 2 RAID Array Connections Management is in band through fibre host connections and out of band through the serial port and Ethernet port on the back of e...

Страница 53: ...t II 200 FC Array 4 2 2 SANnet II 200 SATA Array Connections Figure 4 4 identifies the hardware connections on the back of a dual controller SANnet II 200 SATA array FC device connections application...

Страница 54: ...ion and Service Manual March 2005 Figure 4 4 Hardware Connections on the Back of a Dual Controller SANnet II 200 SATA Array application data servers and consoles FC device connections FC expansion uni...

Страница 55: ...stall the two provided cord locks at the same time The AC cord locks are used to securely fasten the AC cable connectors Caution If the array is connected to AC power sources not within the designated...

Страница 56: ...then into the threaded screw hole on the other flange 5 Tighten the screw with a screwdriver until the flanges bottom out on the cylindrical standoff 6 Push the power cord into the power supply recept...

Страница 57: ...d in an x option kit and a SANnet II 200 SATA array can be reconfigured using the DC power supplies Refer to the SANnet II Family FRU Installation Guide for a procedure for removing and replacing powe...

Страница 58: ...extend the length of the DC power cable as needed strip the last 1 4 inch of the cable insert the stripped end into a provided Panduit tube and crimp the tube 3 Tighten the cable locking screws to att...

Страница 59: ...FC array up to five SANnet II 200 SATA expansion units attached to a SANnet II 200 SATA array up to five SANnet II 200 FC expansion units and SANnet II 200 SATA expansion units in any combination atta...

Страница 60: ...llation Operation and Service Manual March 2005 Figure 4 7 SANnet II 200 FC Array Attached to Two Hosts and Two Expansion Units RAID array Expansion unit 1 Expansion unit 2 Loop A top drive ports Loop...

Страница 61: ...p On the left front side of an expansion unit an ID switch is used to set the loop IDs for the disk drives to a different range of values so that the same IDs are not repeated by RAID units and expans...

Страница 62: ...ve the plastic cap Figure 4 10 ID Switch Located on the Left Front Side of Arrays and Expansion Units 4 Press the upper or lower switch button to change the ID number so that each connected RAID array...

Страница 63: ...The range of IDs assigned to the drives is shown in Table 4 4 5 Prepare the plastic left ear cap for replacement by aligning the inside round notches of the cap with the round cylindrical posts ball...

Страница 64: ...expansion units See Connecting SANnet II 200 FC JBOD Arrays on page B 6 for the power up sequence to use when operating standalone SANnet II 200 FC JBODs directly attached to hosts 3 Check for the fol...

Страница 65: ...two ports for drive channel 3 The SANnet II 200 SATA array has a drive channel assigned to one port on each I O controller module in a dual controller configuration Table 4 5 Number of Ports in SANne...

Страница 66: ...he I O controller module in slot A the upper slot houses drive channel 2 which connects to the 12 internal disk drives through their A ports The I O controller module in slot B the lower slot houses d...

Страница 67: ...ports and the supported speed for each port see Table 4 6 4 8 2 1 SANnet II 200 FC Array In a default dual controller RAID configuration each controller has four host ports Each port connects to one...

Страница 68: ...s only If a fabric switch is connected to one port of channel 0 or channel 1 no connections can be made with the other three ports of that channel If channel 0 FC 0 is connected to a fabric switch for...

Страница 69: ...of expansion units needed The supported SFP is a single port optical SFP transceiver for multimode short wave or single mode long wave use It is compatible with the Small Form Factor Pluggable Multi...

Страница 70: ...O controller module has SFPs in the FC1 FC3 and FC5 ports This configuration provides connections to all six host channels as well as to both drive channels see Figure 4 17 and Figure 4 18 Figure 4 17...

Страница 71: ...Array Default Single Controller SFP Placement Note The SANnet II 200 SATA SE array configuration does not include SFPs SFPs must be ordered separately In a default SANnet II 200 FC expansion unit SFPs...

Страница 72: ...rrays use SFP connectors to attach to hosts and expansion units SATA SE arrays use SFP connectors to attach to hosts These SFP connectors resemble the one shown in Figure 4 23 with a single connector...

Страница 73: ...s the RAID array is powered up an IP address is assigned to it You can use this IP address to monitor and manage the array s firmware through telnet sessions See Setting Up Out of Band Management Over...

Страница 74: ...f the DHCP server is rebooted If this happens telnet sessions to the previous IP address can no longer communicate with the array and it is necessary to use one of the methods described above to deter...

Страница 75: ...through a telnet session to the existing IP address 2 From the controller firmware s Main Menu choose view and edit Configuration parameters Communication Parameters Internet Protocol TCP IP 3 Select...

Страница 76: ...an array to manage it out of band for security reasons consider using an IP address on a private network rather than a publicly routable network Using the controller firmware to set a password for th...

Страница 77: ...oftware The Monitoring the Array chapter explains the use of SANscape agents to redirect event messages into host system logs You can also enable the controller firmware to send event messages using S...

Страница 78: ...uire the use of one or more optional extended length cables part number X9732A Other items might also be required Refer to the SANnet II Family FRU Installation Guide for information about supported c...

Страница 79: ...et II 200 SATA array or SATA SE array To support six host computers however you need to insert SFPs in the four unpopulated host ports Except for some clustering configurations when you connect two ho...

Страница 80: ...nnel SFP connectors on the back of the array If there is no SFP connector in the port you want to use first insert an SFP connector into the port as described in Changing Your SFP Configuration on pag...

Страница 81: ...red off data that is written to cache and that has not been completely written to the disks will be lost To power off an array perform the following steps 1 Stop all I O activity to the array 2 Shut d...

Страница 82: ...4 34 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 83: ...net II 200 FC SATA and SATA SE arrays makes many configurations possible 5 1 Summary of Array Configuration SANnet II 200 FC SATA and SATA SE arrays are preconfigured with a single RAID 0 logical driv...

Страница 84: ...physical and logical drives have made the use of logical volumes obsolete Logical volumes are unsuited to some modern configurations such as Sun Cluster environments and do not work in those configura...

Страница 85: ...Resetting the controller can result in occasional host side error messages such as parity error and synchronous error messages No action is required and the condition corrects itself as soon as reinit...

Страница 86: ...user is in point to point mode and tries to add an ID to the same channel but on the other controller The warning is displayed because you have the ability to disable the internal connection between t...

Страница 87: ...roller respectively 5 1 2 A Sample SAN Point to Point Configuration A point to point configuration has the following characteristics In SAN configurations the switches communicate with the SANnet II 2...

Страница 88: ...cuit that functions as a mini hub The port bypass circuit on each channel connects the upper and lower ports on the same channel and provides access to both controllers at the same time If there are t...

Страница 89: ...hes Host port on channel number N PID 40 PID43 Host IDs on primary controller SID 45 SID46 Host IDs on secondary controller N A Not applicable no ID on that controller Port bypass circuit N A 0 Switch...

Страница 90: ...either slot and depend on controller resets and controller replacement operations Table 5 1 summarizes the primary and secondary host IDs assigned to logical drives 0 and 1 as shown in Figure 5 1 and...

Страница 91: ...I Parameters Fibre Connections Option 6 For ease of use in configuring LUNs change the host IDs on the four channels to the following assignments Channel 0 PID 40 assigned to the primary controller Ch...

Страница 92: ...he upper controller 10 Connect the second switch to ports 1 and 5 of the lower controller 11 Connect each server to each switch 12 Install and enable multipathing software on each connected server The...

Страница 93: ...Chapter 5 Configuration Overview 5 11 Figure 5 3 A DAS Configuration With Four Servers a Dual Controller SANnet II 200 FC Array and Two Expansion Units Server 1 Server 2 Server 3 Server 4...

Страница 94: ...complete redundancy and maintaining high availability requires the use of multipathing software such as SANpath software To configure for multipathing 1 Establish two connections between each server...

Страница 95: ...ur SFP connectors to support eight connections 2 Connect expansion units if needed 3 Create at least one logical drive per server and configure spare drives as needed 4 Create one or more logical driv...

Страница 96: ...ocumentation for your clustering software to determine whether the clustering software can manage host access in this configuration 5 2 Larger Configurations Larger configurations are possible using a...

Страница 97: ...ng and monitoring SATA arrays and expansion units out of band balancing performance requirements against security issues Because of the slower performance of SATA drives managing and monitoring SANnet...

Страница 98: ...5 16 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 99: ...ly and Fan Module LEDs on page 6 9 For troubleshooting flowcharts related to LEDs see Troubleshooting Flowcharts on page 8 11 6 1 LEDs When The Array Is First Powered On With the array powered up but...

Страница 100: ...nt Panel LEDs Figure 6 2 shows the chassis ear LEDs and reset push button Use a paper clip to push the Reset button to silence a failed component alarm See Silencing Audible Alarms on page 8 5 for mor...

Страница 101: ...output voltages out of range Fan Fan icon Monitors the fan speed within nominal operational RPM specification of 5000 RPM Solid green Good Both fans are rotating at 4000 RPM or higher Solid amber Faul...

Страница 102: ...rive its front panel LED flashes green It is normal for almost all front panel drive LEDs to flash green unless media scanning is terminated For more information about the media scan feature refer to...

Страница 103: ...a paper clip press and hold the Reset button for 5 seconds All the LEDs should change from green to amber when you perform this test Any LED that fails to light indicates a problem with the LED When...

Страница 104: ...ED indicates normal Ethernet activity See Table 6 4 for more information Figure 6 5 shows the SANnet II 200 SATA SE array RAID controller I O and battery modules and the LEDs on its back panel Figure...

Страница 105: ...data is in memory and is not written to disk yet Ethernet link active controller Status of Ethernet link Solid amber Active link Off Inactive connection Ethernet link inactive controller Status of Eth...

Страница 106: ...nce of a solid amber light on a connected port s Ethernet link LED indicates that this controller is not the active controller Note An SFP link status L LED is off if there is no connection or a faile...

Страница 107: ...uccessfully read on board temperature and voltage sensors Amber Expansion unit powering up or failed voltage or temperature sensor Off Expansion unit is not powered up SFP link L SFP link status Solid...

Страница 108: ...and SATA SE Array Installation Operation and Service Manual March 2005 Figure 6 8 AC Power Supply and Fan Module The following figure shows the DC power supply and fan module Figure 6 9 DC Power Supp...

Страница 109: ...SES and PLD Firmware on page 7 8 Replacing the Front Bezel and Ear Caps on page 7 8 7 1 Using Software to Monitor and Manage the Array This section describes the software management tools available fo...

Страница 110: ...ction you can use the telnet command to access the firmware application For details see Setting Up Out of Band Management Over Ethernet on page 4 28 You can also configure an array over the Ethernet c...

Страница 111: ...tructions for enabling VERITAS DMP on other supported platforms refer to your VERITAS user documentation 1 Configure at least two channels as host channels channels 1 and 3 by default and add addition...

Страница 112: ...s are not recharged until the charge level is very low indicated by a status of Automatic recharging at this point takes very little time A battery module whose status shows one or more signs can supp...

Страница 113: ...eported correctly It is not necessary to replace or otherwise interfere with the battery in this situation For more information see Environmental Requirements on page 2 3 for the acceptable operating...

Страница 114: ...l events as well as error messages and alarm events 2 Use your arrow keys to move up and down through the list 3 To clear events from the log after you have read them use your arrow keys to move down...

Страница 115: ...nection for Solaris and Microsoft Windows hosts Firmware application for controller firmware download only from a Microsoft Windows host with an out of band serial port connection You should not use b...

Страница 116: ...her controller in your array If this mismatch occurs when you install a controller you hear an audible alarm and see a blinking amber Event LED To synchronize the SES firmware and hardware PLD version...

Страница 117: ...he cap toward the center of the array until it disengages and pull it free 7 5 2 Placing the Bezel and Ear Caps Back Onto the Chassis Each plastic cap is replaced in the same way but be sure to place...

Страница 118: ...7 10 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 119: ...le on page 8 21 For more troubleshooting tips refer to the SANnet II 200 FC SATA and SATA SE Array Release Notes See Related Documentation on page xviii for more information Product documentation can...

Страница 120: ...000 RPM Cooling element failure occurs when a fan s speed drops below 4000 RPM Figure 8 1 Cooling Fan Locations Table 8 1 Cooling Element Sensors for FC SATA and SATA SE Arrays Element ID Description...

Страница 121: ...55 C 2 Temperature Sensor 2 Drive Midplane Center 32 F 0 C or 131 F 55 C 3 Temperature Sensor 3 Drive Midplane Center 32 F 0 C or 131 F 55 C 4 Temperature Sensor 4 Drive Midplane Right 32 F 0 C or 13...

Страница 122: ...4 Voltage Sensor 4 Upper I O Module 2 5V Local 2 25V or 2 75V 5 Voltage Sensor 5 Upper I O Module 3 3V Local 3 00V or 3 60V 6 Voltage Sensor 6 Upper I O Module Midplane 5V 4 00V or 6 00V 7 Voltage Sen...

Страница 123: ...Upper I O Module 1 812V 1 1 71V or 1 89V 8 Voltage Sensor 8 Upper I O Module Midplane 5V 4 00V or 6 00V 9 Voltage Sensor 9 Upper I O Module Midplane 12V 11 00V or 13 00V 10 Voltage Sensor 10 Lower I...

Страница 124: ...re Cooling element Power supply Battery Fan Voltage sensor Caution Be particularly careful to observe and rectify a temperature failure alarm If you detect this alarm shut down the controller Shut dow...

Страница 125: ...ystems see Appendix E for the Solaris operating system Appendix F for Windows 200x Server or Windows 200x Advanced Server Appendix G for a Linux server Appendix H for an IBM server running the AIX ope...

Страница 126: ...ation replace the failed controller as soon as possible For details refer to SANnet II Family FRU Installation Guide 8 5 Recovering From Fatal Drive Failure With a redundant RAID array system your sys...

Страница 127: ...validates the data still in write cache Since it is impossible to know whether data is in cache or has been written to disk you should not reset the controller Instead use the Shutdown Controller menu...

Страница 128: ...al drive restores the RAID integrity to a self consistent state This does not guarantee that the data has not been corrupted All possible application checks should be performed to ensure that the data...

Страница 129: ...see Troubleshooting SANnet II 200 FC JBOD Arrays on page B 12 For overview information about LEDs see Chapter 6 For information about replacing modules refer to the SANnet II Family FRU Installation G...

Страница 130: ...Yes No End Continue with 1B Both green No Plug it in Turn it on Resolved Continue with 1B Replace the power supply with known good power supply No 1A Power supply or fan problem End Is the LED ribbon...

Страница 131: ...d Yes Resolved No End Yes Is the fan spinning Yes No Try a known good power supply module in that slot Yes No No End Reseat the module and turn on the switch No Plug it in Resolved Replace chassis Ref...

Страница 132: ...The Periodic Drive Check Time setting in the firmware application is set to disabled this is the default setting This prevents automatic drive rebuild which is not recommended for live systems or trou...

Страница 133: ...show bad Does problem follow drive Refer to FRU Installation Guide for instructions Replace chassis LED green 2A Drive LEDs problem FC Continue with 2B Is drive displayed Power off Move drive to new...

Страница 134: ...y attached to the LEDs All front panel LEDs flashing amber Yes LEDs stop flashing No Are all the LEDs off during operation Is the power switch on Yes No Is the power connected Is the power cord well s...

Страница 135: ...Yes No No Replace chassis Continue with 3B Adjust end cap to ensure reset button is not depressed Remove the right end cap Check that the Reset button is not jammed Check that LED ribbon cable in righ...

Страница 136: ...power cooling FRU LED amber Replace FRU Replace chassis Replace FRU Yes No No Secure the ribbon cable Is the power connected Are the power cords well seated Front panel power LED amber Yes Yes Yes Yes...

Страница 137: ...n back panel Go to 4A I O Controller module LED amber No Battery module LED amber Check temperature in Event Log messages Yes Yes Yes Replace battery module Resolved End Replace chassis No Yes Check t...

Страница 138: ...tioning is working properly Fix if needed End Yes Resolved Temp LED Resolved No No Replace controller that reported over temperature error Resolved Replace chassis Ensure adequate ventilation Resolved...

Страница 139: ...ace I O controller module End Yes Resolved Resolved Resolved Replace chassis Message Controller has failed is displayed Resolved End Yes Resolved 4A I O controller module problem FC 2 Yes Power off Pl...

Страница 140: ...8 22 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 141: ...y Physical Specifications Description Desktop Rackmount Height 3 64 in 9 25 cm 2U 3 45 in 8 76 cm Width 19 in 48 26 cm 17 56 in 44 60 cm body Depth Main chassis 18 in 45 72 cm To back of power supply...

Страница 142: ...rives Weight fully loaded SATA array 59 lb 26 8 kg with 250 GB drives 61 6 lb 27 9 kg with 400 GB drives 63 lb 28 6 kg with 250 GB drives 65 6 lb 29 8 kg with 400 GB drives Weight fully loaded SATA ex...

Страница 143: ...I 200 SATA SE RAID does not support expansion units Reliability Redundant hot swappable FRUs Single or redundant active active hot swappable RAID controllers N 1 hot swappable power and cooling NEBS L...

Страница 144: ...host adapters from addressing specific storage unit A host map is composed of an ID range that is configured to include one or more IDs A host adapter can be identified by its ID device specific port...

Страница 145: ...Class B Russia GOST R mark Germany Same as European Union Argentina S mark Electromagnetic Interference Test Standard Harmonics Emissions EN 61000 3 2 2000 No Limits Voltage Flicker EN 61000 3 3 1995...

Страница 146: ...A 6 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 147: ...ng SANnet II Family Software Monitoring and Management Tools with JBOD Arrays on page B 3 Setting the Loop ID on a SANnet II 200 FC JBOD Array on page B 4 Connecting SANnet II 200 FC JBOD Arrays on pa...

Страница 148: ...not supported in this release The mpxio functionality of Sun StorEdge SAN Foundation Suite 4 2 software is not supported with FC JBOD arrays Only Sun hosts running the Solaris operating system are su...

Страница 149: ...tware management tools are provided with your array The documentation CD provides the related user guides SANscape Provides centralized storage configuration maintenance and monitoring functions Refer...

Страница 150: ...ller to manage the disks this support is limited to the following commands about download pld firmware download ses firmware exit help quit select show access mode show configuration show enclosure st...

Страница 151: ...ange your ID switch setting 1 Remove the bezel the front faceplate See Replacing the Front Bezel and Ear Caps on page 7 8 for step by step instructions for removing and replacing the front bezel and e...

Страница 152: ...isk management There are two ways to verify that you have a SANnet II 200 FC JBOD array or expansion unit rather than a SANnet II 200 FC RAID array Check the back panel The back panel of the SANnet II...

Страница 153: ...FC JBOD Array You can also connect a SANnet II 200 FC JBOD array to both ports on a dual port HBA ports on two single port HBAs or a port on a single port HBA and a single port on a dual port HBA Use...

Страница 154: ...ed to Two HBA Ports When you connect your SANnet II 200 FC JBOD array to a host over two loops the format command shows 24 drives 12 on each loop because the host sees a device entry for each path If...

Страница 155: ...the chassis Then plug the fiber optic cable s SFP connector into the duplex jack at the end of the SFP To remove an SFP connector make sure no cable is connected to it and then slide it out from the p...

Страница 156: ...lities to prepare the disks in the SANnet II 200 FC JBOD array for use Refer to your host system documentation for more information about disk management utilities available to you B 8 Enabling SANnet...

Страница 157: ...y are connected to one HBA on the server as shown in the following example In a split bus configuration each port is connected to its own HBA as shown in the following example B 9 Downloading Firmware...

Страница 158: ...mple the LUN being relabeled is c1t2d3 1 Type the format command in a terminal window 2 At the format prompt type label Two menu items are displayed and you are prompted to choose between them 3 Selec...

Страница 159: ...does not resurface during a period equal to twice its original frequency of occurrence For example if a problem was occurring once a week on average before a potential fix was made running two weeks...

Страница 160: ...ve Check Time A list of Periodic Drive Check Time intervals is displayed 2 Select Disable A confirmation message is displayed 3 Select Yes to confirm Caution Whenever you are troubleshooting your arra...

Страница 161: ...BOD or expansion unit problem FC 2 Replace drive with known good drive Resolved No Yes No Yes Resolved End Yes Connect to known good HBA Resolved End No No Replace I O expansion module End End End Go...

Страница 162: ...his refer to the SANnet II Family FRU Installation Guide 5B JBOD or expansion unit problem FC Replace I O expansion module Possible midplane failure Replace chassis Resolved No No End Has a controller...

Страница 163: ...epeats To understand the beep codes listen to the sequence of codes until you can break down the sequence into its separate alarms You can also check your software or firmware for alarms error message...

Страница 164: ...nformation about the SES PLD firmware mismatch mentioned in Table C 1 Caution Be particularly careful to observe and rectify a temperature failure alarm If you detect this alarm shut down the controll...

Страница 165: ...A SE arrays Topics covered are RJ 45 Connector on page D 1 DB9 COM Port on page D 2 D 1 RJ 45 Connector Figure D 1 Ethernet RJ 45 Socket 10 100BASE T Table D 1 Ethernet RJ 45 Pin Description Pin No De...

Страница 166: ...w of the Male End 6 RX Green 7 Not connected White with brown 8 Not connected Brown Table D 2 Pin Names Pin No Name Notes Description 1 DCD Data Carrier Detect 2 RD Receive Data also called RxD Rx 3 T...

Страница 167: ...perating System on page E 3 E 1 Setting Up the Serial Port Connection The RAID controller can be configured by means of a Solaris workstation running a VT100 terminal emulation program or by a Microso...

Страница 168: ...4 26 for the parameters to use E 2 Using the tip Command for Local Access to the Array You can access the RAID COM port DB9 connector on the controller module locally with the following steps 1 Connec...

Страница 169: ...g System Perform the following steps to determine the world wide name WWN of a newly installed HBA device 1 Reboot the computer 2 Type the following the command 3 Scroll down the listing to see the Fi...

Страница 170: ...E 4 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

Страница 171: ...abling a Microsoft Windows Server to Recognize New Devices and LUNs on page F 4 Determining the Worldwide Name for Microsoft Windows Servers on page F 8 F 1 Setting Up the Serial Port Connection The R...

Страница 172: ...t if you do not have a DB9 serial port 2 Power up the array 3 On the server choose Start Programs Accessories Communications HyperTerminal 4 Type a name and choose an icon for the connection 5 In the...

Страница 173: ...ere connection name is the name you gave this HyperTerminal connection in Step 4 9 To make a connection shortcut on your desktop a Choose Start Find For Files or Folders b Enter connection name and cl...

Страница 174: ...to the SANnet II 200 FC SATA and SATA SE Array Release Notes for current information about which HBAs are supported Also make sure that you are using a supported driver for your HBA For the QLA2310 or...

Страница 175: ...ed click Cancel A Connecting to Logical Disk Manager Server status message is displayed 4 Select your new device when it is displayed 5 Right click in the Unallocated partition of your device to displ...

Страница 176: ...8 Specify the amount of disk space to use or accept the default value and click Next 9 Assign a drive letter if desired and click Next 10 Select Format this partition with the following settings a Sp...

Страница 177: ...on dialog box displays the settings you have specified 11 Click Finish The new partition is formatted and the formatted partition is identified as NTFS in the Computer Management window 12 Repeat Step...

Страница 178: ...2 Access the HBA card s BIOS with the appropriate command alt q or control a are commonly used If the host has multiple HBA cards select the card that is connected to the storage 3 Scan the card to l...

Страница 179: ...Making an ext3 File System for Linux on page G 5 Creating a File System on page G 6 Creating a Mount Point and Mounting the File System Manually on page G 7 Mounting the File System Automatically on...

Страница 180: ...as root or become superuser if you logged in as a user 4 Open a terminal session and type Press Return The setup menu is displayed where you define which serial ports to use baud rate hand shake setti...

Страница 181: ...m in the configuration menu and press Return G 2 Accessing the Firmware Application From a Linux Server After you have set the Minicom serial port parameters use the Minicom utility to access the cont...

Страница 182: ...Return 5 Move down to Host Adapter BIOS and make sure it is enabled if not press the Return key and it toggles from disabled to enabled The setting should be enabled 6 Press Escape and go back to Con...

Страница 183: ...Linux Configuration By default the Linux kernel does not support multiple LUNs To support multiple LUNs modify the kernel with the following steps 1 Log in as root or become a superuser if you are lo...

Страница 184: ...al partitions must be added as extended LUNs under one primary partition Only one primary partition is allowed to have extended LUNs 5 For the first partition select p When several options appear keep...

Страница 185: ...ere x is 1 for this partition and the directory path is the directory that was created and its location G 8 Mounting the File System Automatically You can label the partition so that it can be entered...

Страница 186: ...FC array 1 Boot a specific host system and note the BIOS version and HBA card models connected to your host 2 Access the HBA card s BIOS with the appropriate command Alt Q or Control A are commonly u...

Страница 187: ...n page H 1 Accessing the Firmware Application From an IBM Server Running AIX on page H 2 Identifying the Device on Which You Will Create a Logical Volume on page H 4 Using SMIT to Enable an AIX Host t...

Страница 188: ...u what device file to use to access that port Then set the serial port parameters on the server See Configuring a Host COM Port to Connect to a RAID Array on page 4 26 for the parameters to use Note T...

Страница 189: ...ed is dev tty0p1 Note To return to the Kermit prompt type Ctrl and then C To exit Kermit first return to the Kermit prompt and then type exit kermit Executing usr share lib kermit ckermit ini for UNIX...

Страница 190: ...use the System Management Interface Tool SMIT SMIT can be used with a graphical user interface GUI if your host is configured with a graphics card or if you want to export your display to an X Windows...

Страница 191: ...ing physical storage in a volume group consists of one or more physical volumes A physical volume can be a single physical disk or a partition of a disk array In this appendix the physical volume is t...

Страница 192: ...o create on the new logical volume next to Number of LOGICAL PARTITIONS 7 Type the values you want to use for the other parameters on the Add a Logical Volume screen or accept the default values When...

Страница 193: ...system H 8 Mounting the New File System 1 Return to the File Systems screen 2 Choose List All File Systems from the File Systems menu to see the names of all file systems 3 Identify the name of the f...

Страница 194: ...can create host filters you need to know the worldwide name WWN for the FC HBA that connects your host to your FC array For supported IBM HBAs perform these steps 1 Determine the device name by typin...

Страница 195: ...on page I 1 Accessing the Firmware Application From an HP Server Running HP UX on page I 2 Attaching the Disk Array on page I 4 Logical Volume Manager on page I 4 Definitions of Common Terms on page...

Страница 196: ...ID Array on page 4 26 for the parameters to use Note The next section also shows how to use the Kermit utility to set these parameters Once you have configured your serial port follow the instructions...

Страница 197: ...dev tty0p1 Note To return to the Kermit prompt type Ctrl and then C To exit Kermit first return to the Kermit prompt and then type exit kermit Executing usr share lib kermit ckermit ini for UNIX Good...

Страница 198: ...re host channels of the FC or SATA array to the SCSI interface cards in the host using the supplied SCSI cables 7 Turn on the power to the FC or SATA array and all other peripheral devices After they...

Страница 199: ...gle physical disk or a partition of a disk array Each physical volume is divided into units called physical extents The default size of these units is 4 Mbyte but can range in size from 1 Mbyte to 256...

Страница 200: ...mes of the format vgNN but you can choose any name that is unique within the list of volume groups In the preceding example the mknod command has the following arguments The fully qualified path name...

Страница 201: ...he Alloc PE field is zero because we have not assigned any of this volume group s capacity to logical volumes I 8 Creating a Logical Volume To create a logical volume within the volume group use the l...

Страница 202: ...rocess of incorporating a file system into the existing directory structure is known as mounting the file system The files although present on the disk are not accessible to users until they are mount...

Страница 203: ...correctly set up no errors are displayed 4 To verify that the file system is mounted and list all mounted file systems type 5 To unmount the file system type I 12 Determining the Worldwide Name for H...

Страница 204: ...nd SATA SE Array Installation Operation and Service Manual March 2005 2 Type Output similar to the following is displayed The Node worldwide name shown is the WWN you use when configuring the RAID con...

Страница 205: ...package 3 3 cabling cables supplied 3 2 Ethernet connection 4 28 procedures 4 2 RS 232 connection 4 26 to expansion units B 6 CD supplied 1 15 channels drive 4 16 host 4 16 checking package contents...

Страница 206: ...ompatibility EMC 2 3 environmental range 2 3 Environmental Requirements 2 3 Ethernet connection 4 28 event LED 6 3 Event Logs 7 5 expansion unit setting loop ID 4 13 B 4 expansion units cabling to B 6...

Страница 207: ...s B 3 supported configurations B 1 supported host platforms B 2 supported operating systems B 2 troubleshooting B 12 L layout map 2 4 LEDs drives 6 2 front panel 6 2 6 3 rear panel 6 5 limitations hos...

Страница 208: ...ower supply 8 5 temperature 8 3 voltage 8 4 serial cable null modem 4 26 serial port parameters 4 26 serial port connection E 1 F 1 I 1 serial port parameters E 2 F 2 G 2 H 2 H 3 I 2 I 3 SES version c...

Страница 209: ...Index 5 W Windows accessing firmware from F 4 determining worldwide name F 8 recognizing new devices and LUNs F 4 worksheet preinstallation 2 6 worldwide name determining on Solaris OE E 3...

Страница 210: ...6 SANnet II 200 FC SATA and SATA SE Array Installation Operation and Service Manual March 2005...

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