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12-2020
dormakaba Canada Inc. RAC5 Lite Installation Guide – PK3736 | 26
9.3 External Inputs Troubleshooting
Symptom
Action
Request to Exit (REX) does not
work
•
Verify that the REX LED (D33) on the RAC5 Lite controller turns on
when the button is pressed. If not, verify the wiring to the Request to
Exit (REX) button
Request Unlock does not work
•
Verify that the Remote Unlock LED (D36) on the RAC5 Lite controller
turns on when the button is pressed. If not, verify the wiring to the
Remote Unlock button
9.4 Locking Device Troubleshooting
Symptom
Action
Locking Device always unlocked
•
If the Locking Device Relay LED (D31) on the RAC5 Lite controller is
ON:
•
Verify that the lock is not in Passage Mode
•
If the Locking Device Relay LED (D31) on the RAC5 Lite controller is
OFF:
•
Verify that the Bypass Switch is not active (Bypass LED, D21
[D12 for the second device] is OFF)
•
Verify that the Fire Alarm input is not active (input contact
closed, Fire Alarm LED, D47, is ON)
•
Verify the wiring to the locking device
Locking Device does not unlock
•
If the Locking Device Relay LED (D31 [D30 for the second device]) turns
ON:
•
Verify the Fire Alarm input is not active (input contact closed,
Fire Alarm LED, D47, is on)
•
Verify the wiring to the locking device
•
If a diode is installed on the locking device, verify the polarity
•
If the locking device Relay LED (D31 [D30 for the second device]) does
not turn ON:
•
Verify that Request to Exit (REX) or Remote Unlock activation
unlocks the door
•
Verify the card is encoded properly
•
Verify the RAC5 Lite is not in Lockout Mode
•
Verify the RAC5 Lite is programmed properly
Fire Alarm does not Unlock door
•
Verify the Fire Alarm input is connected to a Normally Closed (NC)
contact
•
Verify the Fire Alarm LED (D47) is normally on and turns off when the
Fire Alarm is present
•
Verify the 12V_Lock (Dev#1 or Dev#2) output of the RAC5 Lite
controller is connected to the COMMON of the respective locking
device relay
RAC5 Lite Controller PCB resets
when relay is activated
•
Verify that there is no short-circuit on the locking device wiring
•
If a diode is installed on the locking device, verify the polarity