13
TROUBLESHOOTING
A. Awning Motor And Remote
PROBLEM
CAUSE
SOLUTION
Awning motor does not
respond to awning remote.
Motor will not operate for approximately 60
seconds after awning is closed by vibration
sensor.
Power receiver OFF then ON to temporarily bypass
delay.
Remote batteries may be spent.
Press either the UP or DOWN button briefly to verify
the LED lights momentarily (on remote). If LED does not
light, install new battery. See Section “A. Changing The
Batteries In The Remote” on page 11.
Remote is not activated, programmed to re-
ceiver, or remote programming is corrupt.
If remote is added from a kit, see Section “B.
Programming The Remote Control” on page 4.
Receiver may need to be reset. See Section “D. Reset-
ting The Receiver” on page 6.
Awning is disconnected from power source.
Check all power connections.
RV or power source breaker is tripped, or fuse
is blown.
Reset breaker, or replace fuse as necessary. If the issue
persists, contact a qualified service technician.
A power line switch is OFF, or ignition
disconnect switch is ON.
Turn power line switch ON, or ignition switch OFF.
RV battery has discharged.
Recharge RV battery.
Awning motor is damaged or defective.
Close awning manually and contact a qualified service
technician.
Awning motor travels in
wrong direction when UP or
DOWN button is pressed.
Remote programming for motor rotation is
incorrect.
The motor and remote will need to be reprogrammed
to change the direction on the remote. See Section “B.
Programming The Remote Control” on page 4.
Awning does not fully
extend, or extends too far
(fabric edge sags).
Awning out limit is set incorrectly.
See “B. Adjusting The Awning Open/Close Limits” on
page 10 to reset the limit.
Awning closes slightly after
stopping on extension.
This is a feature added to enhance fabric
tension and appearance.
No action required.
