15
Troubleshooting
1.
Read again this user guide and make sure the problem is not caused by a flat
battery or incorrect use.
2.
Make sure the batteries are inserted with the correct polarity.
3.
If the transmitter does not communicate with the receiver, try to program
communication -
see chapter:
Programming (pairing) the transmitter with the receiver
4.
If it seems, that the dog does not respond to the stimulation impulse:
■
Check again the battery in the transmitter and in the receiver.
■
Test the receiver‘s functions with a test discharge lamp (see 5
th
paragraph of this
chapter)
■
Check whether you have choosen correct length of the contact points (see chap-
ter:
Choosing the contact points
) and ensure contact points are well tightened
and in contact with your dog‘s skin (see chapter:
Fitting the collar
).
■
If the dog has dry skin, moisten the skin.
5. Check the correct function of the stimulation impulse
By using test discharge lamp you can easily check correct function of the mo-
mentary / continuous stimulation impulse.
■
Make sure that the receiver is turned OFF.
■
Place the test discharge lamp in contact
with each of the contact points - loosen the
contact points, insert the lamp‘s outlets
under the contact points so they are in the
touch with the screw and tighten them (see
picture)
■
Turn on the transmitter and the receiver.
■
Select momentary or continuous stimulation for any function button.
■
The test discharge lamp will increase a light intensity when increasing stimulation
level.
6.
If the problem still persists, contact the dealer.
Note:
The receiver does not emit any stimulation impulse, when setting the level
00. When using the test discharge lamp the stimulation impulses come on with less
intensity than without the testing lamp.
16
Using training collar in winter
When using d-control in winter, please keep in mind:
■
Low humidity –
causes less skin conductivity. It is necessary to provide better
conductivity between the contact points of the receiver and the dog‘s skin. This
can be achieved by lubricating the dog’s skin in the touching points of the
contact points with vaseline, baby oil, hand lotion, etc.
■
Thicker fur dog –
it is necessary to tighten the collar so that the permanent
contact with the dog‘s skin is ensured. If the fur is too thick, it is recommended to
cut the hair or choose a longer type of contact points.
■
Battery properties change –
temperatures below 0 °C slow down chemical reac-
tions in batteries. To ensure a performance of repetitive stimulation impulses
(especially of higher levels), it is recommended to insert a new battery into the receiver
for the winter time. During the training, observe continuously dog‘s reactions and
increase the stimulation level as needed.
