Smartphone Anshin Remote Support
By sharing the display on the screen of your mobile phone
with docomo, you can receive operational support related to
mobile phone operations and settings (in Japanese only).
• This service cannot be used in some situations, such as when
no docomo mini UIM card has been inserted into the mobile
phone, or when using international roaming or in Airplane
mode.
• Smartphone Anshin Remote Support is a paid service and
application is required.
• Some operations or settings are not supported.
• For details about Smartphone Anshin Remote Support, see
DOCOMO website.
Call the Smartphone Remote Support Center
• Smartphone Remote Support Center
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open all
year round)
Home screen
W
W
[遠隔サポート (Smartphone
Anshin Remote Support)]
• You must agree to the "Software license
agreement" before using the service for the first
time.
Enter the connection number given to you by
docomo
After connecting, begin receiving remote
support
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Appendix