Symptom
Check item
Cannot charge
(Charging
indicator does not
light, or
temperature icon/
charge failure icon
appears in the
status bar)
• Make sure that this mobile phone correctly
is placed in the wireless charger (
Z
• When charging this mobile phone while
using the wireless charger, make sure that
the temperature of this mobile phone is
too high or too low (
Z
• Make sure that the power plug of the
adapter or cigarette lighter plug is
securely inserted into the outlet or
cigarette lighter socket (
Z
• When using the AC adapter (option),
make sure that the Micro USB Cable is
securely connected with this mobile phone
or AC adapter (
Z
• Make sure that the PC is powered on when
this mobile phone and a PC are connected
using the Micro USB Cable (option).
• If you talk on the mobile phone, use data
communications or operate other
functions for a long time during charging,
temperature of the mobile phone may rise
displaying the temperature failure icon in
the status bar. In such case, disconnect
the adapter or wireless charger from the
mobile phone and then start charging
again after the mobile phone is cooled
down. When the temperature failure icon
appears, functions shown in the
notification panel are disabled.
• When the charge failure icon appears in
the status bar, open the notification panel
and take appropriate actions.
260
Appendix