DNP CX-330 Скачать руководство пользователя страница 27 | Manualshive

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DNP CX-330 Скачать руководство пользователя страница 27

Troubleshooting

Error Code List and Actions to Take

Caution

Connection may not be recognized if the power of the printer is turned on while the status

monitor is operating. When this occurs, switch off the printer’s power and switch on again,

followed by restarting the status monitor.

For actions requiring servicing calls, turn off the power of the printer and consult our authorized dealer.

Error Code

Displayed Message

Actions

No Printer is found. Please confirm
the printer is connected correctly, or
it is powered.

Check to ensure that the connection between the
host computer and the printer is properly
established.

Check to ensure that the power of the printer is
turned on.

0102D000

There is no card. Please supply
cards.

Replenish cards into the card tray.

0102D100

Printer door is opened. Please
close the door and initialize the
printer by pressing RESET and
ENTER button.

Close the printer door, followed by pressing the
RESET and ENTER buttons in sequence to initialize
the printer.

0102D600

Ink Ribbon Cassette or Retransfer
Film Cassette is not set.

Install the ink ribbon cassette or retransfer film
cassette. After installing, close the printer door,
followed by pressing the RESET and ENTER buttons
in sequence to initialize the printer.

0102D700

Cleaning Unit is not set.

Install the cleaning unit. After installing, close the
card tray, followed by pressing the RESET and
ENTER buttons in sequence to initialize the printer.

01039000

Feed Jam happens. Please unset
the card tray and remove the card
after turning off the printer power.

Turn off the power, and refer to “Removing card jams
(Hopper jam)” in the “CX-330 Instruction Manual”
(separate booklet) on procedures to remove the
jammed card.

01039100

Card Jam happens in the printer.
Please open the printer door and
remove the card after turning off the
printer power.

Turn off the power, and refer to “Removing card jams
(Turnover section)” in the “CX-330 Instruction
Manual” (separate booklet) on procedures to remove
the jammed card.

01039200

Card Jam happens in the printer.
Please open the printer door and
remove the card after turning off the
printer power.

Press the RESET and ENTER buttons in sequence
to initialize the printer. If the card is not ejected, turn
off the power and remove the card.

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Содержание CX-330

Страница 1: ...ice Pack 1 2 32bit Microsoft Windows XP Service Pack 2 3 32bit Microsoft Windows 2000 Professional Service Pack 4 32bit Operating Environment Users need to accept the terms and conditions of the softw...

Страница 2: ...anual or printer specifications and appearance are subject to changes without prior notice 3 Illustrations used in this manual may differ slightly from the actual product 4 Microsoft and Windows are e...

Страница 3: ...Pack 1 2 32bit Microsoft Windows XP Service Pack 2 3 32bit Microsoft Windows 2000 Professional Service Pack 4 32bit Other software The printer driver needs to be installed on the host computer You ca...

Страница 4: ...tallation 2 Runs by the start menu This setting is at the installation 3 Runs directly by installed folder of the program On Windows 8 Windows 7 Windows VistaTM choose the Run as administrator and the...

Страница 5: ...the status monitor using Windows 8 Windows 7 Windows VistaTM and Windows XP Service Pack 2 3 This dialog will not appear again if you set to Allow access or Unblock The status monitor incorrectly run...

Страница 6: ...d enables setting of the conditions during retransfer of the card Bend Remedy Displays and enables setting of the conditions during bend remedy of the card Media Setting Displays the ink ribbon s stat...

Страница 7: ...tus Displays the printer s status There are three modes which are represented by different icons Ready status The printer is ready to start printing Printer is active For details refer to List of Stat...

Страница 8: ...cards 3 Initializing The printer is initializing The printer switches to the Ready mode after initialization is complete 4 Offline Mode The printer is in the setting mode or roller cleaning is in pro...

Страница 9: ...age as well as media type Ink Displays the information on the mounted ink ribbon The print counter appears blank if the ink ribbon is not correctly recognized You may not be able to control the ink ri...

Страница 10: ...e Printer Setting screen enables you to specify the print settings of the printer Operation Update button Enables the printer settings specified using the slide bars radio buttons and list box Refresh...

Страница 11: ...Unit Number of Retry For specifying the maximum number of retries when writing reading of the magnetic stripe fails The default value is 1 ISO Mode For specifying the coercivity with respect to the I...

Страница 12: ...ditions on the card Operation Update button Applies the selected value to the printer Refresh button Displays the printer settings on the screen Card Type The appropriate value varies according to the...

Страница 13: ...han the standard value Yellow Card bends increases Blue Retransfer defect may occur Red Do not choose these values 1 The setting areas serve only as a rough indicator The optimal value varies accordin...

Страница 14: ...the card s bend remedy Operation Update button Applies the selected value to the printer Refresh button Displays the printer settings on the screen Card Type The appropriate value varies according to...

Страница 15: ...varies according to the card type as well as the environment in which the printer is used As such set the values after trying out under the environment where it is to be used 2 Bend remedy is effectiv...

Страница 16: ...s Ink Status Name Displays the name of the mounted ink ribbon A message indicating the cause appears when the ink ribbon cannot be recognized Refer to Page 18 of this manual Number of Ink Sets Display...

Страница 17: ...tion 1 To use cards of different thickness refer to Switching the card thickness of the CX 330 Instruction Manual separate booklet 2 When thin cards are used for double sided printing errors such as c...

Страница 18: ...nk Recognition Error 252 Invalid TAG Data The TAG record data adhered to the ink ribbon is incorrect Replace the ink ribbon and try again 253 Defective TAG Unable to establish communication with the T...

Страница 19: ...ation of optional devices Caution When a value other than None is shown in the contact IC encoder or non contact IC encoder field this means the configuration allows mounting of an IC encoder and does...

Страница 20: ...hes for a connected printer and updates the printer in the list box When a printer is selected from the list box the status of the selected printer is automatically displayed Printer Name For setting...

Страница 21: ...ddress subnet mask and default gateway values are automatically acquired from the DHCP server If the DHCP server is not found settings in the Use the following IP Address will apply Note 1 The IP addr...

Страница 22: ...c Disable is selected only communication that does not make use of IP Sec is enabled The default setting is IP Sec Disable When IP Sec Enable is selected communication that makes use of IP Sec is enab...

Страница 23: ...rinter certificate file After setting of the necessary files is complete click on the Close button on the IP Sec Setting screen to close the screen Doing so ends the IP Sec setting for the printer Pre...

Страница 24: ...orrectly For printers connected via the network Test Print screen is not displayed Also for a user without administrator authority who does not check Test Print on Administrators dialog the Test Print...

Страница 25: ...isplayed Refer to Page 26 of this manual Firmware Download Updates the printer s firmware Select the relevant file and click the Start button Special operations are required to update the printer s fi...

Страница 26: ...in the Media Setting Tab enables Printer Select Tab The settings in the Printer Select Tab enables Test Print The Test Print in the Others Tab enables Firmware Download The Firmware Download in the Ot...

Страница 27: ...ransfer Film Cassette is not set Install the ink ribbon cassette or retransfer film cassette After installing close the printer door followed by pressing the RESET and ENTER buttons in sequence to ini...

Страница 28: ...n Refer to Mending broken ink ribbon and retransfer film in the CX 330 Instruction Manual separate booklet on procedures to restore the ink ribbon 0103B100 Ink Ribbon cannot be controlled Please set I...

Страница 29: ...printer Unplug the cable connecting the external IC unit to the printer and plug in again Call for servicing if this problem recurs 0104BF00 Communication error happens between printer and laminator...

Страница 30: ...rn on again Call for servicing if this problem recurs 0104F600 The temperature in the printer is too cool Please turn off the printer power till it becomes warm enough Turn off the power of the printe...

Страница 31: ...Windows 8 Windows 7 Windows VistaTM Cause The status monitor cannot run because it is an unidentified program by Windows Action Choose the Run as administrator and the status monitor runs by a user wi...

Страница 32: ...Sublimation Type Retransfer Printer CX 330 Status Monitor Instruction Manual 2014 JVC KENWOOD Corporation KAT T305 004...

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