Message
Meaning
Possible Solutions
Invalid Area
The user has attempted a door access for
an area they are not assigned.
Change the user's access areas if access to the area is needed.
If access is not needed, the user cannot enter the area.
Invalid Code
The user code you have entered is not
recognized by the system.
Check the user code and try again.
Invalid Level
The code you have used does not have the
authority level to access the desired option.
Check the user level to see is you have the correct level set for
the code. Remember that you can only grant a user authority if
you have the same authority or greater: You can't give what
you don't have.
Invalid Time
A user code assigned to a specific schedule
has entered outside of the valid schedule.
See Schedules and User Codes.
Closing Time
The schedule has expired but the area has
not been armed.
Users still on the premises are reminded to arm the system or
extend the schedule to a later time.
Late to Close
The system was not armed at its scheduled
closing time.
Users still on the premises are reminded to arm the system or
extend the schedule to a later time.
AC Trouble
The system is not getting proper power.
Check to be sure the AC connections are good.
Battery Trouble
Battery is either low or missing.
Check to be sure the battery connections are good and the
battery is still good.
Phone Line 1 Trouble
The panel is looking for phone jack
supervision.
Install a jumper wire between terminals 2 and 7 on the phone
jack.
System Trouble or
Service Required
There is a problem with one or more of the
components in the system.
Make sure the J16 jumper is removed. Make sure there is not
an open or short on the green data wire to the keypad. You
could also have a bad keypad or zone expander.
System Busy
The system is performing another task with
a higher priority.
Wait a few moments for the system to finish the task. Also
make sure that the J16 jumper is not installed. If System Busy
appears on the display for a long period of time, the processor
could be locked up.
No supervised device on bus
Program a device to be supervised.
Low Voltage or an open yellow wire
Make sure all wires are connected.
Two devices on same address
Program second device on address to an address of its own.
Transmit Trouble
The panel has attempted to communicate
with the central station 3 times and has not
succeeded.
Verify your communication type, account number, and phone
number. Make sure the telephone line is connected and working
properly.
Transmit Fail
The panel has attempted to communicate
with the central station 10 times and has
not succeeded.
Verify your communication type, account number, and phone
number. Make sure the telephone line is connected and working
properly.
Wireless Trouble
The wireless receiver is not communicating
with the 472 Hard-Wire-Less Card.
Check both devices and the wiring between those devices.
Non-Polled Address
This means the device is not set to STD
(standard) or FIRE in Device Setup of
programming.
Make sure that STD or FIRE is selected in Device Setup for each
device attached to the keypad bus.
Enter Code (when
entering programming)
A lockout code has been programmed for
the panel.
Enter the lockout code.
Man Number
A serviceman number has been assigned
using Remote Link.
Enter your Service Man Code to obtain access to the panel.
4-Wire Bus Trouble
17.13
Common Keypad Messages
There are several common keypad messages that the keypad displays to inform the technician and end-user. The
common messages are described below. Possible solutions are also provided.
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