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1812-065-V-12-14

36

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1

MIC
VOL

FB1

FB2

SPEAKER

VOL

MASTER

CODE

ON

1871-010

SECTION 5 - MAINTENANCE

The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit is properly installed, it
should provide years of trouble free service. Maintenance is limited to updating the access codes on an as needed basis.

The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and
possibly causing pitting. When cleaning the faceplate of the system, never use an abrasive cleaner or cloth. Stainless steel
cleaner works very well with a soft cloth for systems with a stainless steel faceplate. A clean damp soft cloth should be used to
clean gold plated faceplates.

If problems should develop with your telephone entry system, refer to 5.4 troubleshooting table on pages 37 and 38 to try and
correct any problems. Our experience has shown that a majority of reported problems are actually programming related and can
be corrected on site. If problems persist and they cannot be corrected, contact your authorized DoorKing dealer for assistance.
Before performing any troubleshooting, check the following:

1.

Have a good VOM meter handy to check voltages and continuity.

2.

Have a telephone test set (DoorKing P/N 1800-050 or equivalent) to check the telephone line. Noise on the phone line will

cause problems with the entry system.

3.

Check the polarity of the phone lines. See section 5.3 on the next page.

4.

Be sure that the entry system case is properly grounded.

5.

Be sure that the telephone wires are twisted.

6.

A hum on the system indicates that the phone line or 24 VAC power lines may be grounded. Check to be sure that the phone

lines or power lines are not shorted to ground. Be sure that the cable used for communication is a twisted pair, good quality
phone cable insulated for direct underground burial.

Using phone wire that is designed for indoor use only can absorb

moisture and cause a hum on your phone line.

7.

Check the 24 VAC system power. Be sure that the transformer is properly rated (20 VA). Keep the wire run from the trans-

former to the entry system as short as possible. Use 16 or 18 AWG, 600 volt insulated wire only.

The importance of proper

power wiring cannot be over stressed!

5.1 Troubleshooting

5.2 1812 Classic Wiring Schematic

Keypad

Microphone

1998-010

LED Keypad Light

Push to Call Button

Speaker

Purple

Red
Wire
Right

CN2 8-Pin Door
Accessories Plug

White

White

Green

Gray

Red

Orange

White
Green

P3 10-Pin Keypad
plug position
on circuit board -
Red wire left.

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Содержание 1812 Classic

Страница 1: ...er 7 8 9 4 5 6 1 2 3 0 7 8 9 4 5 6 1 2 3 0 7 8 9 4 5 6 1 2 3 0 Wall Mount Flush Mount Surface Mount Installation Owner s Manual Model 1812 Classic Model 1812 Classic Model 1812 Classic Use this manual for circuit board 1871 010 Revision S or higher Control a main door and gate Residential Telephone Intercom Access Control System Push Button Push Button To Call To Call Push Button Push Button To Ca...

Страница 2: ......

Страница 3: ...nects directly to the homeowners existing telephone line No additional monthly expense for a second telephone line Built in call waiting assures that incoming calls or guest calls are not missed Two internal relays allow the system to control a main entry gate plus a pedestrian access gate Built in clock calendar provides the following time related functions 1 Do not disturb time zone 2 Four hold ...

Страница 4: ... 125 2 5 2 5 1 125 Dia 2 875 1 125 1 125 1 75 875 Dia 5 3 Wall Mount Dimensions 7 7 8 8 9 9 4 4 5 5 6 6 1 1 2 2 3 3 0 0 7 325 10 75 3 5 2 5 2 5 1 125 Dia 5 375 3 375 7 7 8 8 9 9 4 4 5 5 6 6 1 1 2 2 3 3 0 0 Push Button Push Button To Call To Call Push Button Push Button To Call To Call Side View Front View Bottom View Bottom View Back View Side View Front View Back View ...

Страница 5: ...3 5 3 5 10 25 10 12 4 5 4 25 2 625 875 Dia 5 2 5 1 25 Dia Rough In Box Rough In Box Rough In Box Flush Box Flush Box Side Views Bottom Views Front Views Bolt holes 4 to secure flush box inside rough in box Flush Box Flush Box Flush Box 7 7 8 8 9 9 4 4 5 5 6 6 1 1 2 2 3 3 0 0 Push Button Push Button To Call To Call Push Button Push Button To Call To Call ...

Страница 6: ...12s Intercom Mode 1 11 Main Terminal Description SECTION 2 PROGRAMMING 2 1 Programming Methods 2 2 Master Code 2 3 System Parameters Programming Programming from the System Keypad Programming from a Touch Tone Telephone Quick Reference Table 2 3 1 Phone Mode or Intercom Mode 2 3 2 System Set Up Code 2 3 3 Talk Time 2 3 4 Relay Strike Time 2 3 5 Tone Open Numbers 2 3 6 Answer Incoming Call on X Rin...

Страница 7: ... 6 Call Forward Time Zone Enable Disable 4 7 Do Not Disturb Enable Disable 4 8 Access Code Time Zone Enable Disable 4 9 Auto Relay Activation Time Zones Enable Disable 4 10 Answer Incoming Call Enable Disable Only from Phone 4 11 Relay Activation Check 4 12 Remote Programming 4 13 Remote Relay Activation 4 14 Switch Input Operation Terminals 6 7 8 9 SECTION 5 MAINTENANCE 5 1 Troubleshooting 5 2 18...

Страница 8: ...on of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ...

Страница 9: ...ircumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The requirements below apply only when the telephone entry system is being used to control entry through a public door only If this system is used to control entry through a vehicular gate or private entrance the dimensions noted below do not apply General Information When used to c...

Страница 10: ...ator it must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the 1812 Classic system and or touch the gate or gate operator at the same time 1 1 Mount the 1812 Classic The control board removal is the same for all models 1 Unlock and open the 1812 door 2 Disconnect the keypad plug and door accessories plug from the control boar...

Страница 11: ...the hardware that is supplied with the mounting post Note A gooseneck mounting post anchored in concrete does not make a good ground Mount on a Mounting Post IMPORTANT Choose how your 1812 will function Telephone Mode or Intercom Mode on pages 14 thru 18 and run the indicated wires to the cabinet Run ALL wires that will be needed during the cabinet installation Use the 4 existing holes in the cabi...

Страница 12: ...18 pin connector See page 19 Gently re connect it back on the control board DO NOT APPLY POWER to the 1812 at this time Bolt flush box into the rough in box with 4 supplied bolts Flush Mount in a Pilaster Wall or Kiosk Re install the Control Board Rough In Box CAUTION The control board contains static sensitive compo nents Discharge any static electricity from your hands by touching a proper groun...

Страница 13: ... OFFICE EARTH GND PHONE IN PHONE OUT HOME 2 3 4 5 6 7 8 SW1 ENTRY BY PASS 1875 010 1 2 Install By Pass Board for Telephone Mode Configurations The 1812 s by pass board provides a method to by pass the 1812 and route the incoming telephone line directly to the homeowner s phone The By Pass board IS NOT optional when using an incoming telephone line or internet Telephone Mode it must be installed as...

Страница 14: ...wire can cause noise and hum on the phone line Be sure that phone wire pairs are twisted Wire Size and Distance Phone lines can be run up to 3600 feet provided that the proper wire size is used 1 3 Telephone Line Wire Be sure to observe electrical safety when working with phone lines Phone lines carry electricity and the ring voltage can deliver a substantial jolt The best policy is to disconnect ...

Страница 15: ...able below for wire run distances Power Interruption Note The Time and Date calendar chip Section 2 2 6 1 in the 1812 Classic will keep time for approximately 48 hours if power to the system is lost or removed If power is off longer than this the Time and Date will need to be reprogrammed into the system All other specific programming that has been done will remain intact after power has been rest...

Страница 16: ...the homeowner s telephone Disconnect these 2 wires from the demarcation device and connect them to terminals 7 and 8 HOME on the by pass board Connect a new twisted pair telephone wire to the telephone company demarcation device where the 2 wires were just removed from Connect the other end of the new twisted pair wire to CENTRAL OFFICE terminals 1 and 2 on the by pass board Unless using a surge s...

Страница 17: ...nsformer Typical Existing Internet Source Check Polarity of Telephone Line Check for polarity on the incoming telephone line to each board and maintain polarity throughout the telephone line One potential problem checked when a malfunction occurs in a telephone entry system is to see if the telephone line has been wired to each board with the correct polarity Test Example By pass board s CENTRAL O...

Страница 18: ...d for MULTIPLE SYSTEMS have a unique ATTENTION NUMBER See 2 3 2 and 2 3 3 and have a unique MASTER CODE See 2 2 Note The 1812 that is connected directly to the homeowner s phones 1st 1812 must have its Number of Rings programming set for 1 less than the other 1812s wired in series See 2 3 9 Check Polarity of Telephone Line See previous 2 pages for information Be sure to properly ground ALL 1812s S...

Страница 19: ...e Station Cordless Option RJ 11 Phone Connector Remote phones throughout house Older Lines GreenWire Older Lines RedWire Single 1812 Wiring Configuration Use minimum 18 AWG wire for runs up to 100 feet 16 AWG wire for runs up to 200 feet Term 11 and 13 Normally Open Vehicular Gate Operator Access Control Devices Maglock Electric Strike WAR NI NG MOV ING GATE CAN CAUS E Operate gate only when gate ...

Страница 20: ...P RING TIP White blue mark RING Blue white mark Telephone Line For complete information see page 12 Check Polarity of Telephone Line Check for polarity on the incoming telephone line to each 1812 board and maintain polarity throughout the telephone line to the homeowner s phone One potential problem checked when a malfunction occurs in a telephone entry system is to see if the telephone line has b...

Страница 21: ...teps you will have to re do the sequence from the beginning Touch Tone Telephone The programmable features that can be programmed using the system keypad can also be programmed using a touch tone telephone typically the house phone connected to the 1812 This method of programming is useful for program ming simple steps or for turning certain features ON or OFF but is not recommended for complex pr...

Страница 22: ...ur specific master code and keep track of all other programming that is preformed to this 1812 Classic Keep this with all other system documentation for future reference There is no way of retrieving the master code after it has been programmed in If you forget it you will have to program in a new one but all other previously programmed information will remain intact Multiple 1812 Master Codes Not...

Страница 23: ...le systems on the same phone line see section 2 3 2 Programming from the System Keypad Programming from a Touch Tone Telephone Homeowner s Touch Tone Telephone Follow these steps when programming the 1812 Classic from an Off Site Touch Tone Telephone IMPORTANT The 1812 must have Answer incoming call enabled section 2 3 7 Off Site Touch Tone Telephone 1 Press and then the system ATTENTION NUMBER 7 ...

Страница 24: ...Devices Empty N A N A 2 6 1 2 6 2 2 6 3 30 30 30 0 2 0 2 0 0 Empty Empty Empty Empty Empty Empty Time and Date Calendar Chip Programming Do Not Disturb Time Zone Programming Automatic Relay Activation Time Zones Programming Access Code Time Zone Programming Call Forward Time Zone Programming Flash Access Code Time Zone Programming One Day Only Section 2 4 Time Functions 2 4 1 2 4 2 2 4 3 2 4 4 2 4...

Страница 25: ...4 Digit System Set up Code Function Valid 2 3 1 Phone Mode or Intercom Mode Factory setting is 1 Phone Mode The 1812 is normally connected in series with a homeowner s incoming phone line which supplies a constant source of DC voltage When the 1812 is connected in this manner program the unit for PHONE mode If the 1812 is to be connected to an open C O Central Office port or through the internet o...

Страница 26: ...ndependently You will need to enter a four digit number see chart below to set each relay in step 3 If a function is not desired enter in place of the digit Use a different number for each of the four digits in step 3 when multiple functions are desired Example 1 If you want the relay to have a momentary activation function only and you want it to activate when the number 9 is pressed enter 9 in s...

Страница 27: ...that are connected directly to the homeowner s phone must have the Answer Incoming Call set for the SAME number of rings AND more rings than the answering machine s number of rings Answering Machine Service Note If the homeowner has an answering machine or answering service on their phone this may present a problem If the answering machine service is set to answer on the fourth ring and the 1812 i...

Страница 28: ...Your Master Code Time AM Month Day Year Day of the Week 2 4 2 Do Not Disturb Time Zone Programming The Do Not Disturb DND feature allows the resident to program a schedule when they do not want the 1812 to ring the house phones or to call forward when the call button on the unit is pressed For example a resident may program a do not disturb schedule from 10 PM to 7 AM on certain days of the week o...

Страница 29: ... example for a relay to be active monday through friday only enter 2 3 4 5 6 7 Repeat steps 2 through 6 to program the other time zones up to 4 8 Press 0 TOGETHER to end 0 beeeeeep 2 4 4 Access Code Time Zone Programming This programming sequence sets up a time zone for ALL four digit access codes that have been programmed into the time zoned access code location areas Access codes that are progra...

Страница 30: ...s must be populated After all the desired day numbers have been entered enter in all the existing unused spaces For example for the call forward to be active monday through friday only enter 2 3 4 5 6 6 Press 0 TOGETHER to end 0 beeeeeep 2 4 6 Flash Access Code Time Zone Programming One Day Only Flash codes are access codes that are valid for a single day ONLY Programming flash codes is a two step...

Страница 31: ...mber is 7 digits Press then press beep 3 Enter the seven digit phone number then press _ _ _ _ _ _ _ beep Note 7 digits no dashes 4 Press 0 TOGETHER to end 0 beeeeeep 2 5 3 Preprogrammed Phone Numbers Dial a Phone Number The 1812 has the capability of operating as an auto dialer system and can store up to 3 phone numbers in its memory When a visitor enters a Directory number 01 02 or 03 on the sys...

Страница 32: ...e deletes individual existing access codes that have been programmed into the system 1 Press 0 2 and enter the MASTER CODE 0 2 _ _ _ _ beep 2 Enter the two digit location code See table above then press _ _ beep 3 Enter then press beep 4 Repeat steps 2 and 3 to delete additional existing access codes 5 Press 0 TOGETHER to end 0 beeeeeep Each relay can have See table below 14 momentary activation c...

Страница 33: ...er across the microphone hole rotate the feedback potentiometer clockwise and then counter clockwise When the noise from the speaker is minimum this is the correct adjustment for the feedback potentiometer The feedback 1 potentiometer is labeled FB1 on the control board This adjustment minimizes feedback from the microphone to the speaker when the system is connected to the resident telephone Feed...

Страница 34: ...ss the programmed tone open number The factory setting for relay 1 s tone open number is 9 however this can be programmed to any number desired See section 2 3 5 to program tone open numbers The 1812 will respond with a confirming tone and will open the door or gate connected to relay 1 2 To deny access hang up the telephone Dial 7 for wireless adapter only see section 2 3 5 and the wireless manua...

Страница 35: ...s the programmed operating day for the access code If the current day is valid the respective relay will operate for the programmed relay strike time If the current day is not valid the relay will not operate Once the programmed operating day is past the flash access code will not work unless a new flash operating day is programmed into the system 2 4 6 1 Press 2 Enter four digit access code 4 5 C...

Страница 36: ...be sure that four digit access codes have been programmed into the system under the desired location codes and be sure that an access code time zone has been programmed 2 4 4 1 Pick up homeowner s telephone and press 7 7 beep 2 Press 3 6 and enter the MASTER CODE 3 6 _ _ _ _ beep 3 Press 1 to enable access code time zone OR press 0 to disable access code time zone _ beep 4 Hang up 4 10 Answer Inco...

Страница 37: ... in section 2 3 5 to determine each of the relay activation functions Only one tone open number will function per phone call E g If you call and want to Hold Open the relay you will have to call back to Deactivate it later 1 Pick up homeowner s telephone and press 7 7 beep 2 Enter the desired tone open number 2 3 5 _ beep 3 1812 will automatically hang up Momentary Activation Relay activates for i...

Страница 38: ...ooting check the following 1 Have a good VOM meter handy to check voltages and continuity 2 Have a telephone test set DoorKing P N 1800 050 or equivalent to check the telephone line Noise on the phone line will cause problems with the entry system 3 Check the polarity of the phone lines See section 5 3 on the next page 4 Be sure that the entry system case is properly grounded 5 Be sure that the te...

Страница 39: ...er s Phones Check that all boards are properly grounded with 12 AWG gauge wire minimum By Pass Board PHONE IN 3 DC Negative PHONE IN 4 DC Positive PHONE OUT 5 DC Positive PHONE OUT 6 DC Negative Main Terminal PHONE IN 1 DC Negative PHONE IN 2 DC Positive PHONE OUT 4 DC Positive PHONE OUT 5 DC Negative Phone Line Surge Suppressor TIP Older Lines GreenWire Older Lines RedWire RING When multiple 1812...

Страница 40: ...IN wires to the PHONE OUT wires This completely disconnects the 1812 unit from the circuit Check the phones in the house If the noise is gone problem is with or in the 1812 unit or with the power supply or power wiring Reconnect the PHONE IN wires to terminals 1 and 2 and the PHONE OUT wires to terminals 4 and 5 then proceed to step 5 If the noise is still present problem is with the PHONE IN or P...

Страница 41: ...olution s Check for a short to ground behind the circuit board Check for pinched wires near the door hinge Check for 24 volt power shorted to a conduit Check for a phone line shorted to ground Check that the phone wires are twisted Check that all wires speaker keypad etc are isolated from ground Check that the cabinet is properly grounded Be sure case ground terminal 3 is not used as a low voltage...

Страница 42: ...8 amp hour gel cell provides stand by power during power interruptions P N 1801 008 Postal Lock Box Provides a means for the mail carrier to enter the premise to deliver mail P N 1402 080 Magnetic Locks A variety of magnetic locks are available to meet individual application requirements Contact your DoorKing dealer Electric Strikes A variety of electric strikes are available to meet individual ap...

Страница 43: ...git 3rd Digit 4th Digit Master Code Beginning Time Ending Time Days of the Week Do Not Disturb Time Zone Beginning Time Ending Time Days of the Week Call Forward Time Zone Momentary Activation Hold Open Deactivate Relay Hold Open 1 Hr Tone Number Function Tone Open Numbers Relay 1 2 Automatic Relay Activation Time Zones Time Zone 1 Relay 1 Relay 2 Time Zone 2 Time Zone 3 Time Zone 4 Beginning Time...

Страница 44: ... Momentary Momentary Momentary Momentary Momentary Flash One Day Hold Hold Hold Hold Hold Time Zone Time Zone Time Zone Time Zone Time Zone Function Access Code Location Code 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Flash One ...

Страница 45: ...1812 065 V 12 14 43 ...

Страница 46: ...m Installation Owner s Manual Use this manual for circuit board 1871 010 Revision S or higher Model 1812 Classic Model 1812 Classic Model 1812 Classic DoorKing Inc 120 S Glasgow Avenue Inglewood California 90301 U S A Phone 310 645 0023 Fax 310 641 1586 1812 065 V 12 14 ...

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