Dish Network DVR Satellite System, Руководство пользователя

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Reference
107
Troubleshooting Tables
Changing Channels
Remote Control
What Is Happening Possible Reason What to Do
You enter a channel number. The
channel changes, but not to the
channel number you entered.
You may have made a mistake
entering the channel number, or
the channel number you entered
may be invalid. If so, the channel
displayed is the closest possible
to the channel you entered.
• Try entering the channel number
again.
• Reset the receiver using the
instructions on page 100.
When changing channels, using the
Program Guide, Browse, or other
channel lists, some of the channels
you subscribe to are not listed.
• If you entered the number for
a channel that you have not
subscribed to, the receiver will
change to the channel and
display a message indicating
it is not part of your
subscription.
• If a Favorites List other than
All Chan
is applied, the
receiver will skip channels that
are not on the applied list.
• If you have set up the to hide
adult channels or to hide
locked channels, these
channels are not displayed in
the Program Guide or other
channel lists.
• If you want to buy a channel, go to
mydish.com/myaccount , select the
Customer Support option from the
receiver’s menu, or call the Customer
Service Center at 1-800-333-DISH
(3474).
• Press GUIDE on the remote control,
and press it again until it says All
Chan at the top of the screen.
• Change the Hide Adult or Hide
Locked setting to include these
channels in the Program Guide and
other channel lists.
What Is Happening Possible Reason What to Do
When you press a button on the
remote control, the receiver does not
do what you expect.
The remote control may be
missing batteries, the batteries
may be incorrectly placed in the
remote, the batteries may be
weak or dead, or there may be
InfraRed (IR) interference in the
room.
• Install four new AAA batteries in the
remote control.
• If the remote control has fresh
batteries, check whether they are
placed according to the label diagram.
If not, remove them and install them
correctly.
• Move the receiver away from an
HDTV.
• Disable the ambient light sensor on an
LCD HDTV.
• Increase the HDTV’s brightness
setting.
When you press the remote control
POWER
button to turn the receiver on,
the receiver front panel power light
does not light up.
• Remote control is not
operating properly or the
batteries are weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
there may be a problem with
the power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
• Try the receiver’s front panel button to
see if the receiver responds.
• Replace the remote batteries with
fresh ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are
set to the same address(es) used by
the satellite receiver. Refer to
page 65.