Appendix
128
Residential Customer Agreement
Receiver Fees
$7.00
You have a Hopper 2000 receiver on your account.
$7.00
You have a Joey 1.0 receiver on your account.
Whole Home DVR Service
Fee
$4.00
You have a Whole Home DVR Hopper 2000 on your
account.
DVR Service Fee
$6.00
You purchase or lease a digital video recording receiver
and you do not subscribe to a “with DVR” programming
package. (If you have a HD Duo SlingLoaded DVR
receiver on your account, a $10.00 fee will also apply.)
Protection Plan
$6.00
You participate in the Protection Plan.
DISH Pause
$5.00
You are eligible for and participate in DISH Pause.
Service Access Fee
$6.00
You subscribe to Racetrack TV but do not subscribe to
applicable required minimum programming.
International Service
Access Fee
$10.00
You do not subscribe to applicable required minimum
programming.
TV2 Receiver Connection
Fee
$5.00
You purchase or lease a dual tuner receiver and it is not
connected to a phone line and/or a broadband network.
DISH 500 Upgrade Fee
$5.00
You receive Services in Alaska (AK) or Hawaii (HI).
Transactional Fees
Agent Assist Fee
$5.00
You order PPV or make a credit/debit card or Bank
Account payment over the phone with an agent.
External Hard Drive
Activation Fee
$40.00
One-time fee charged if you have a ViP receiver and you
choose to connect an external hard drive to that receiver.
Late Payment Fee
$7.00
You do not pay your bill in full on or before its due date
(unless you are receiving Services pursuant to a Pre-Pay
Promotion).
Returned Payment Fee
$10.00
You make an EFT or check payment to DISH Network
and it is subsequently returned.
Shipping and Handling Fee
$15.00
DISH Network delivers hardware to you via regular
delivery. (A $20.00 Extended Delivery Fee also applies to
AK, HI, Puerto Rico, or Virgin Islands.)
Overnight Delivery Fee
$20.00
DISH Network delivers an item to you via overnight
delivery (not available in Alaska, Hawaii, Puerto Rico, or
the U.S. Virgin Islands).
Box Return Fee
$17.00
DISH Network delivers return boxes and labels to return
leased equipment.
Smart Card Replacement
Fee
$50.00
We replace your Smart Card because it was lost,
damaged, defective or stolen, as long as there is no
evidence of tampering or modification.
Out of Warranty Receiver
Replacement Fee
$75.00
You need to replace or repair an out of warranty receiver.
Service Call Fee
$95.00
We send a certified technician to you.
Type of Fee
Amount
Description of When Fee Applies
Содержание Duo ViP 222
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Страница 42: ...Chapter 4 34 Questions Notes...
Страница 82: ...Chapter 9 74 Questions Notes...
Страница 113: ...105 Troubleshooting and Device Codes TROUBLESHOOTING TABLES REMOTE CONTROL DEVICE CODES...
Страница 127: ...119 LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE...
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