11
GB
Troubleshooting
4
Troubleshooting
4.1 Before sending in the appliance
Before contacting your authorised Royal dealer, Royal service partner or appliance market. check if you can solve the problem yourself by following the
instructions in the table below.
4.2 List of spare parts
Contact data for ordering
Z
page 32, „Interna-
tional Service“
4.3 Replacement recommendation
We recommend:
Swirl
£
Y101
dust filter bags with MicroPor
£
filtration
4.4 Disposal
Dispose of the appliance in compli-
ance with the environmental protec-
tion laws of your country. Electrical
waste may not be disposed of to-
gether with domestic waste.
Use local old-appliance collection points in-
stead. The filters and dust filter bags are made
from environment-friendly materials. You can
dispose of the filters in normal domestic waste.
The same is true of the dust filter bag, providing
it does not contain substances not permitted in
domestic waste.
4.5 Warranty
The minimum warranty standard is the respec-
tive implementation of EU Directive 1999/44/
EC in national law providing you acquired the
appliance as a consumer within the European
Union.
Contact data
Z
page 32, „International Service“
WARNING:
Danger of injury! Never use a defective appliance. Before starting troubleshooting, switch off the appliance and pull out the mains plug,
Z
chapter 2.4,
„Switching off“
.
Problem
Possible cause
Solution
The appliance sud-
denly stops running
The overheating protection switch has tripped,
possibly due to clogged or obstructed suction
channels, etc.
Switch off the vacuum cleaner and pull the plug from the mains socket.
Eliminate the cause of overheating (e.g. clogged suction channels, etc.).
Wait for about 45 minutes. When the appliance has cooled off, you may switch
it on again.
The dust filter bag
changing indicator
shows "red"
The dust filter bag is full.
Change the dust filter bag
Z
chapter 3.1, „Changing the dust filter bag“
.
Nozzle, telescopic tube or suction hose are
clogged.
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
The filter is dirty.
Clean the respective filter,
Z
chapter 3.3, „Changing the exhaust filter“
or
Z
chapter 3.4, „Changing the motor protection filter“
.
The cleaning results
are unsatisfactory
even though the ap-
pliance is running
properly
The attached nozzle does not suit the type of
flooring.
Change the nozzle (Fig. 3).
The "carpet/hard floor" switch (Fig. 1/10) is in the
wrong position for the particular type of floor.
Set the "carpet/hard floor" switch to the correct position for the particular type
of floor,
Z
chapter 2.3, „Vacuum cleaning“
, step 2.
The appliance
makes unusually
loud noises while
running
Sucked-in objects are obstructing the air stream.
Remove the objects. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
NOTE:
If you cannot solve the problem following the above instructions, please contact the Royal customer service (
Z
page 32, „International Service“
).
Item number
Description
7020022
Set of 5 dust filter bags and 1
motor protection filter
7021002
1 exhaust filter
M203
1 parquet brush
M209
1 turbo brush
M7023.book Seite 11 Dienstag, 24. Juli 2012 10:35 10
