DirekTronik ZeeVee ZyPerMX2, Руководство пользователя

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Basic Operation
The Support Page
The Support
page is similar to the Status page and current information about the
ZyPerMX4/MX2.
1.
Login to the Maestro web interface. See
Logging In (page 3
)
for more information.
Click the Support tab on the far-right of the screen.
System
Shows the unit being managed.
Send Troubleshooting Report
This button allows for generating a troubleshooting report used by technical support to view
the configuration and error logs of the unit. By default a ‘light’ version of the report is gener
-
ated. If the check box for a “full report” is checked the report may take several minutes to
generate.
If the unit is connected to the internet and can communicate with the servers at ZeeVee, the
reports generated will automatically be sent to the server. If the unit cannot communicate
with servers at ZeeVee, an option to download the report will be shown and the report can
be emailed to the support team at support@zeevee.com.
Serial
Serial number of the unit
Model
Model number of the unit (ZyPerMX4 or ZyPerMX2)