3 Basic Operation
DAG1000-1S/2S/4S User Manual
Copyright©2011-2017 Dinstar
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Example: A gives a call to B and B wants to blindly transfer the call to C. Operation
instructions are as follows:
1.
A dials the extension number of B;
2.
The extension of B rings, and B picks up the phone. Then A and B go into conversation;
3.
B presses the flash button (or flash hook), and dial *87* after hearing a dialing tone to
trigger blind transfer. Then B dials the extension number of C (end up with #).
4.
The extension of C rings, B hangs up the phone and C picks up the phone. Then C and A
goes into conversation.
Note:
On the ‘Advanced
Feature Code’ page, blind transfer should be enabled.
If B hears continuous busy tones after he dials the extension number of C, it means the call has
timed out.
3.4.2
Attended Transfer
Attended transfer is a call transfer in which the transferring party connects the call to a third
party after he confirms that the third party agrees to answer the call.
Example: A gives a call to B and B wants to attended transfer the call to C. Operation
instructions are as follows:
1.
A dials the extension number of B;
2.
The extension of B rings, and B picks up the phone. Then A and B go into conversation;
3.
B presses the flash button (or flash hook), and then dials the extension number of C (end up
with #).
; Then one of the following situations will happen:
a.
If C answers the call and accepts the transfer, B will hand up the phone, and then C and
A go into conversation.
b.
If the extension of C cannot be reached or if C rejects the call, B needs to press the flash
button to resume the call with A.
3.5 Function of Flash-hook
Assume A and B are in a call conversation:
If B presses the flash hook, and then dial the number of C, B and C go into conversation and
meanwhile the call between B and A is kept holding.
Then, if B presses the flash hook and dials 1, the conversation will switch back to A and B; if
B presses the flash hook and dials 2 , the conversation will switch to B and C; if A presses the
flash hook and dials 3, the conversation will switch to A , B and C (which is named
