15
Warranty
Products to which this limited warranty applies
This limited warranty applies to the following models of your newly purchased
Dimplex Quantum Storage Heater.
This limited warranty applies only to
purchases made in any province of Canada
except
for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the
District of Columbia)
except
for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.
Products excluded from this limited warranty
Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased
in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or
conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser,
and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants
such products to be free from defects in material and workmanship for a period of 5 years from the date of the first purchase of such product.
The limited 5 year warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered.
This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or
handling, or operation with an incorrect power source.
What to do when your unit ceases to operate as described in this manual
Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-346-7539, or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling.
Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 5 year limited warranty period
you have the following rights:
• Dimplex
will in its sole discretion replace such defective part(s) without charge, or if part replacement proves not to be commercially practicable or
cannot be timely made,
Dimplex
may, in lieu of replacing part(s) choose to replace the unit
.
• This limited warranty does not entitle the purchaser to on-site or in-home services. On-site or in-home services may be performed at the purchaser’s
specific request and expense at Dimplex’s then-current rates for such services.
• The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the
authorized dealer’s or service agent’s place of business.
• Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or
part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER
IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR
DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR
AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The
provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products
covered by this limited warranty.
