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8. Malfunctions / Troubleshooting
( for the user )
Heat pump fails to run!
Please check whether
Ö
Ö
Ö
Ö
the plug is plugged in
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Ö
Ö
Ö
the power switch is switched on
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Ö
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Ö
the switches on the remote control are switched on
Ö
Ö
Ö
Ö
voltage is present at the wall outlet
Ö
Ö
Ö
Ö
the air intake temperature is
≥
14°C
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Ö
Ö
Ö
the hot water temperature has already reached 58°C (or more)
(Notice for the expert:
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Ö
has the internal appliance fuse tripped ? )
Heat pump switches off prematurely
(setpoint temperature has not been reached yet)
Please check whether
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Ö
Ö
Ö
airducts are kinked or their openings are closed, or
air filters that may be provided are severely contaminated (clogged)
Condensate fails to drain (
water at or under the unit
)
Please check whether
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Ö
Ö
Ö
the sealing lip valve at the end of the condensate hose is contaminated or
clogged; clean it, necessary. The valve can be easily removed and reinstalled.
Ö
Ö
Ö
Ö
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the air supply / air discharge rate is greatly reduced (kinked airduct / clogged
air filter)
If the malfunction cannot be corrected based on the above questions, please consult your installer or
customer service.
9.
Decommissioning
Activities to be performed:
•
Disconnect HPWH from the power source.
•
Completely shut off water circuit (hot water, cold water and circulation line) and drain the hot water storage
tank.
10. Environmental Requirements
Environment-relevant requirements regarding the recovery, reuse and disposal of service fuels and components
in accordance with DIN EN 378 must be adhered to when repairing or decommissioning the HPWH.
Caution!
Work on the hot water heat pump may only be performed by competent persons! Accident prevention
regulations must be adhered to!