Troubleshooting
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9.3
Cylinder Attainable Temperature
The heat pump heating system must be
commissioned by a trained installer. Ensuring
correct installation of the system will allow a
water temperature of 60°C to be obtained inside
the cylinder during DHW preparation.
This is true for all cases when ambient conditions
are between -2°C and +25°C. For other
operating conditions, i.e. -2°C < ambient >
25°C, cylinder temperatures of approximately
55°C can be expected.
The A Class heat pump will be able to achieve
60°C without immersion back up in all of the A
Class cylinders, so long as the flow rate specified
in the instructions is met, the pipes are insulated
and the pipe runs from the heat pump to the
cylinder and back are less than 15m.
10
User Instructions
10.1
General
“This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory
or mental capabilities or lack of
experience and knowledge if they have
been given supervision or instruction
concerning use of the appliance in a safe
way and understand the hazards
involved. Children shall not play with the
appliance.
Cleaning
and
user
maintenance shall not be made by
children without supervision.”
Please read the following statements
carefully as it affects your warranty:
Please ensure that the installer has fully
completed the Benchmark Checklist on the inside
back pages of this document and that you have
signed it to say that you have received a full and
clear explanation of its operation. The installer is
legally required to complete a commissioning
checklist as a means of complying with the
appropriate Building Regulations Part G3
(England and Wales), Part P of Northern Ireland
and Section 6 of Scotland.
All installations must be notified to Local Area
Building Control either directly or through a
Competent Persons Scheme. A Building
Regulations Compliance Certificate will then be
issued to the customer who should, on receipt,
write the Notification Number on the Benchmark
Checklist.
This product should be serviced annually to
optimise its safety, efficiency and performance.
The service engineer should complete the
relevant Service Record on the Benchmark
Checklist after each service.
The Benchmark Checklist will be required in the
event of any warranty work.
10.2
Operation
Once the system has been fully commissioned,
no user intervention should be required to fully
enjoy the comfort and benefits of the unvented
hot water cylinder.
The hot water temperature can be set to various
requirements.
When turning on a hot tap for the first time after
a heat up period there might be a short surge of
water. This is normal in unvented systems and
does not constitute a fault. Sometimes the water
may appear milky – this is due to very fine air
bubbles in the water which will clear quickly.
10.3
Water Temperature Direct Electric
Heating
The heat pump should be used for production of
DHW. However, if the desired water temperature
is not achieved the immersion heater will
activate.
Before removing the cover from the
immersion heater isolate appliance using
isolating switch! Danger of electrical
shock! Only use suitable electrically
insulated equipment when working inside
immersion housing.
The hot water temperature achieved by the
direct electric heating element can be adjusted
by removing the cover from the immersion
heater and adjusting the dial up or down as
indicated in Figure 15. As a default the maximum
setting is selected, which is equivalent to 60°C.
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