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www.dimplex.com
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric fireplace. This
limited warranty applies only to purchases
made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war
-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited war-
ranty
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii, or
Alaska are not covered by this limited war
-
ranty. Products purchased in these States,
provinces, or territories are sold AS IS
without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchant
-
ability or fitness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment and, subject to
the provisions of this warranty, Glen
Dimplex Americas warrants such prod
-
ucts to be free from defects in material
and workmanship for a period of 2 years
from the date of the first purchase of such
products.
Dimplex fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to ship
-
ment and, subject to the provisions of this
warranty, Glen Dimplex Americas warrants
such products to be free from defects in
material and workmanship for a period of
1 year from the date of first purchase of
such products.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Glen Dimplex Americas or its autho
-
rized service representatives) or otherwise
altered. This limited warranty does further
not apply to defects resulting from misuse,
abuse, accident, neglect, incorrect installa
-
tion, improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Glen Dimplex Americas Technical Service
by contacting Glen Dimplex Americas at
1-888
-346-7539, or 1367 Industrial Road,
Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers
available when calling. Limited warranty
service requires a proof of purchase of the
product.
What Glen Dimplex Americas will do in the
event of a defect
In the event a product or part covered by
this limited warranty is proven to be defec
-
tive in material or workmanship during (i)
the 2 year limited warranty period for prod-
ucts other than fireplace surrounds (man
-
tels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Glen Dimplex Americas will in its sole
discretion either repair or replace such
defective product or part without charge.
If Glen Dimplex Americas is unable to
Warranty
