
Troubleshooting
Some of the problems can be solved by simple maintenance operations. Or when
something is not done properly, this can be resolved easily without calling for technical
assistance.
If your appliance is not working efficiently:
Make sure the gas cock is open
Check if the plug is in
Check that the knobs are set correctly for cooking and then repeat the operations given
in the handbook
Check the electrical system safety switches (RCD). If there is failure in the system call an
electrician
Any of the following are considered to be abnormal and may require servicing:
Yellow tipping of the hob burner flame.
Sooting up of cooking utensils.
Burners are not igniting properly.
Burners fail to remain alight.
Burners extinguished when cupboard doors are opened and closed.
Gas valves are difficult to turn on or off.
Excessively yellow or sooting flame type.
Flame lifting off the burner ports.
Flame lighting back into the burner (normally associated with a popping sound).
Objectionable odour of the flames combustion products.
In case the appliance fails to operate correctly, contact the authorised service provider in
your area.
Servicing of the hob must only be done by an authorised service representative and the
product must not be modified. Power must be disconnected before any servicing or
maintenance is conducted.
For problems with the hob not listed above, refer to the following table first for possible
causes and solutions prior to contacting an authorised service representative.
Servicing beyond the solutions listed should only be undertaken by an authorised
service representative.
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