Digitus Biometrics dbNEXII, Руководство пользователя

Страница: 27 / 27

Digitus Biometrics, Inc.
User Manual - Models: dbNEXII, dbNEXIII, dbSAI, dbTRI
Page 27 of 27
Solution
The jumper on the Control Unit PCB is set incorrectly or is missing. Refer to the Door
Sensor section of the Installation Manual for correct configuration of the jumper.
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Problem
Following the initialization sequence, where the status LED (labeled STATUS) turns
green for 1 second, then toggles between yellow and green several time, the status
LED turns yellow and stays yellow.
Solution
The Control Unit logs are corrupt and must be wiped clean. Please contact your
vendor for support.
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Problem
After entering a password on the Head Unit, as described in the Initial Setup section
of this manual, the status LED turns red and stays red.
Solution
The Head Unit is attempting to send a password to the Control Unit, when the
Control Unit already has a password. The microprocessor in both the Head Unit and
Control Unit need to be replaced. Please contact your vendor for support.
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Problem
The status LED turns red for up to 1 minute then returns back to green.
Solution
A "Clear All Logs" command has be issued to the unit via the network software. This
is a normal operation and no user intervention is required.
Digitus Biometrics, Inc.
116A East Oglethorpe Avenue
Savannah, GA 31401 USA
Phone: 912-231-8175
Fax: 912-344-4548
www.digitus-biometrics.com
support@digitus-biometrics.com