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PART 4: TROUBLESHOOTING AND REPAIRS

FAULTS

This chart was created to assist the user in troubleshooting the unit. Find the
problem in the first column; apply the remedy(s) suggested in the third column.

Condition Probable

Cause

Remedy

Ensure the controller is securely
connected to the correct port on
the print carriage assembly

LCD remains blank.

No power.

Unit does not print, although
LCD shows information.

No message in unit

Input your message (see pages
2-18).

Unit

“COMMAND”

mode.

Press

No ink.

Replace ink cartridge; reset ink
volume parameter (press

and follow the sequence.

Low ink indicator on with full
ink cartridge.

Did not reset ink volume
parameter.

Press

. Continue key

entry following menu prompts.

Unit does not purge.

Out of ink.

Replace with full ink cartridge.
Reset ink volume parameter
(press

Unit in “PRINTING” mode Press Stop Print.

Ink cartridge clogged

Clean Ink Cartridge Nozzle area
with lint free wipe

Missing one or more dots
from code.

No ink.

Clean or Replace cartridge and
purge system (press

Long

downtime.

daily start-up procedure if

your line experienced a long
down time.

Unit loses data while printing Static electricity

Eliminate source of static.
Attach ground strap between
print head and low impedance
earth ground.

High levels of radio
frequency.

Move unit to an alternate
location or attach ground strap
as above.

Spikes in electrical line.

Use AC line filter

EVOLUTION SC

SYSTEM MANUAL Issue 1.1 15 November 2006

Содержание EVOLUTION SC

Страница 1: ...y means electronic mechanical photocopying recording or otherwise without the prior permission of Digital Design Inc Digital Design Inc has a policy of continual product improvement The Company theref...

Страница 2: ...ERATION PROCEDURES 1 OVERVIEW 1 CONTROLLER AND LCD 1 KEYPAD KEY DESCRIPTIONS 2 TURNING ON THE PRINT STATION FOR THE FIRST TIME 3 CHECKING SYSTEM INFORMATION 3 CHECKING LOADED FONTS 3 CHANGING SYSTEM D...

Страница 3: ...AND OPTIONS 1 PART 6 COMMUNICATIONS PROTOCOL 1 DESCRIPTION 2 DATA WORD DEFINITION 2 BAUD RATE 2 DEFINITIONS 2 CABLING FOR EVLINK ENVIRONMENT 2 HARDWARE INTERFACE 3 PHYSICAL CONNECTIONS RS485 print ca...

Страница 4: ...C EVSC THE UPPER LEFT CORNER OF THE DISPLAY INDICATES THE SPECIFIC PRINTER CONNECTED TO THE HAND HELD CONTROLLER PRINT HEAD CABLE PLUG EVOLUTION CONTROLLER KEYBOARD GRAPHIC WSYWIG LCD DISPLAY EVSC STO...

Страница 5: ...LLY ALL INSTALLATION PROCEDURES BEFORE PROCEEDING INSTALL THE PRINTING SYSTEM ON YOUR EQUIPMENT THERE IS NO EXTRA HARDWARE REQUIRED OTHER THEN THAT SUPPLIED IN THE INSTALLATION KIT MOUNTING ON PRODUCT...

Страница 6: ...S LESS THAN 1 OHM NSURE INPUT POWER CONNECTION AND MODIFICATION Insert the power plug to the available power source The supplied power supply will is universal and will auto detect 100 240 VAC 50 60hZ...

Страница 7: ...le plastic bag The print cartridge is installed into the print head by inserting at a slight angle and depressing the rear of the cartridge until it snaps into place To remove the cartridge gently lif...

Страница 8: ...ontroller Assembly and ensure connector is securely seated RED PRINT ENABLE LED GREEN CYCLE LED PRINT CARRIAGE RJ50 OUTPUT CONNECTOR POWER INPUT 12VDC 1 5A CONTROLLER RJ50 CONNECTOR PRINT CARRIAGE RJ5...

Страница 9: ...section on Soft Reset ERASE STORED MESSAGES YES OR NO Y N Pressing the R key while applying power to the unit will display the reset command mode CAUTION A response of Y will delete all stored messag...

Страница 10: ...nd while holding the paper clip in place a light click will be felt re apply the power connector This operation will reset the print carriage assembly to the factory default settings and clear any cur...

Страница 11: ...support up to 4 print carriages and would typically interconnect with a 6 RJ50 data cable NOTE Special care must be taken to connect the output of the first print carriage to the input of the next pri...

Страница 12: ...STOPPED HD 1 SPEED 120 EVOLUTION SC The hand held controller can program up to 32 print carriages on an RS485 data link The factory default sets each print carriage to ADDRESS 1 Selection of another p...

Страница 13: ...SSAGE ENTRY FONT 1 S12 Press the BLUE F3 key to delete the entire message MESSAGE ENTRY FONT 1 S 12 EXP 12 10 04 Press the BLUE FONT key to select the desired font size and enter the text EXP 12 10 04...

Страница 14: ...will display the message storage screen Use the or to select the desired storage location MESSAGE 1 EVSC MESSAGE STORED EXP 12 10 04 Press the RED MESSAGE STORE KEY a second time and the current mess...

Страница 15: ...icates that this message is for an EVSC Evolution Small Character printer MESSAGE 1 EVSC PLEASE WAIT MESSAGE 1 EVSC EXP 12 10 04 Use the or keys to select the desired message EVSC STOPPED HD 1 SPEED 1...

Страница 16: ...hout user intervention NOTE USING OTHER THAN AUTHORIZED CARTRIDGES MAY CAUSE UNDESIRABLE RESULTS Press the GREEN print enable key to enter the print mode To set the LINE SPEED press to put the system...

Страница 17: ...disabled to avoid inadvertent changes When in Print Mode the Top line of the LCD will display PRINTING The Command Mode is used to change the functions of the printer When in the Command Mode the disp...

Страница 18: ...codes This is the Delete key Use it to backspace to delete a character when mistyped as well as to exit from certain menus This is the Message Entry key Use this key to enter the Message Entry mode to...

Страница 19: ...rinting This may represent one or two lines of code CHECKING SYSTEM INFORMATION Verify system information by pressing the V key on the hand held controller keyboard The LCD screen will display the sof...

Страница 20: ...S Y N 01 04 00 ENTER DAY PRESENT SETTING ANY CHANGES Y N 01 04 00 ENTER YEAR After the date is entered the system requests the actual date day of week This parameter is usually set to 1 for Sunday 2 f...

Страница 21: ...to make further changes or N key to return to the STOPPED mode PRESENT SETTING ANY CHANGES Y N 23 05 ENTER MINUTES Notice the time is in 24 hour format PRESENT SETTING ANY CHANGES Y N 13 50 TIME SETT...

Страница 22: ...E TIME CHANGE ANY CHANGES Y N 00 00 ENTER MINUTES Entering 06 00 sets the date change time at 6 00AM RESET CLOCK ENTER HOURS Enabling this function requires resetting the current correct time RESET CL...

Страница 23: ...d to create or modify printable codes when in this mode the top line of the display will show MESSAGE ENTRY PRINTING MODE AND STOPPED COMMAND MODE When in the Print mode the screen will look like the...

Страница 24: ...up the menu as shown below 1 CHAR SPACING 2 EXT ENCODER 3 DATE OFFSET 4 NOT AVAILABLE The F2 key when pressed brings up the menu as shown below 1 DIRECTION 2 PRINT INVERSE 3 NOT AVAILABLE 4 AUTO REPE...

Страница 25: ...ertical and horizontal or compressed by setting the print head line speed faster than the actual line speed or expanded by changing the internal speed slower than the actual line speed ENCODER 1 INTER...

Страница 26: ...o the number of days until expiration Legal entries are 0 to 999 days The format of the date offset can be different than a normal date and may be set with the F3 3 option DATE FORMAT DATE OFFSET USE...

Страница 27: ...k for the change of direction on the imprint CODE ORIENTATION 1 NORMAL PRINT 2 UPSIDE DOWN 3 NOT AVAILABLE 4 AUTO REPEAT This option enables the unit to continuously print repeated codes at specified...

Страница 28: ...key All times are in Military Time 00 00 to 23 59 hours PRODUCT COUNTER START TIME 08 00 17 00 ENTER MINUTES Enter the start time HOURS At the next screen prompt enter the start time MINUTES PRODUCT C...

Страница 29: ...are in Military Time 00 00 to 23 59 hours ADJUST SHIFTS SHIFT 1 START TIME ENTER HOURS Enter the correct start time HOURS the shift selected ADJUST SHIFTS SHIFT 1 START TIME ENTER MINUTES Enter the co...

Страница 30: ...ry is dm dd dy and may be modified as required If the offset format was selected the word DATE is replaced with the word OFFSET To change the format press the delete key and the last line on the displ...

Страница 31: ...T D DAY M MONTH Y YEAR ddmmmyy The software performs a special function allowing the user to set the current date to change only at a certain day of the week This function is typically used in batch p...

Страница 32: ...hh mm The factory default for time formatting is hh mm and may be changed as required Press the Delete key and the last line on the display is erased TIME FORMAT H HOURS M MINUTES hh Enter the desire...

Страница 33: ...LY 1 LANGUAGE 2 INK SUPPLY 3 SET UNIT I D 4 LOAD CARD SELECT ENGLISH REMAINING INK 100 C NEW CARTRIDGE OTHER KEY EXIT The second line of the display shows the percentage of ink remaining in the print...

Страница 34: ...ew print carriage module is ADDRESS 1 Addresses can range from 1 to 32 It is advisable when adding multiple print carriages to affix a label indicating the unique ADDRESS number of the individual carr...

Страница 35: ...or expansion used EVSC PRINTING HD1 SPEED 120 EVOLUTION SC SETTING LINE SPEED Normally the system will be set to use the internal time base for line speed control The default value is 100 which create...

Страница 36: ...00 NOTE THE DIMENSION INDICATED IS WHILE PRINTING A PERFECT ASPECT RATIO CHARACTER WHEN PRINTING A COMPRESSED OR EXPANDED CHARACTER THE ACTUAL DIMENSIONAL NUMBER WILL BE DIFFERENT BUT CAN BE ESTIMATED...

Страница 37: ...ingle line of text Press the font key until the S12 font size is shown and enter EXP followed by the key This enters the date offset as defined in MESSAGE ENTRY FONT 2 S5 BEST BY EXP dm dd dy the F1me...

Страница 38: ...case 1 75 12 MESSAGE ENTRY FONT 1 S12 PRICE 1 75 09 The alternative approach if just a few characters are to change is to use the or to place the cursor over the characters to be changed and retype th...

Страница 39: ...when the key is depressed the four are changed to indicating a sequence number field After entering the correct sequence number press the key to terminate the sequence field The maximum number of digi...

Страница 40: ...ecting number 1 or 2 Pressing enter advances the user to the next menu prompt SEQ NUMBER 1 COUNT UP 2 COUNT DOWN Clearing the sequence field resets the counter to their initial settings CLEAR SEQ FIEL...

Страница 41: ...MFG DM DD DY HH MM EXP DM DD DY S 0009 The various field designators displayed are Alpha Numeric non changeable data Sequence number field Shift code field OM Offset date month field OD Offset date da...

Страница 42: ...characters permitted per line data entry will be inhibited when the 15th object is entered although the last field if it is an alphanumeric object may contain enough characters to meet the 48 characte...

Страница 43: ...The screen to the left appears and prompts the operator or ENABLE PASSWORD A response of N maintains the current password and disables password protection If the response Y is selected the screen at...

Страница 44: ...C The LCD display will indicate that the message is stored Press to exit NOTE Message storage should be used after the product has been coded satisfactorily When a message is stored all operating para...

Страница 45: ...ece of lint free wipe or absorbant paper in front of the print head and press the red Allow the unit to purge for several seconds There is an automatic shut down after a preset time period to ensure t...

Страница 46: ...le area with a soft lint free wipes and insure there is no ink residue remaining on the nozzle area Re apply the sealing tape The print cartridge may be stored in a closeable plastic bag CAUTION USE T...

Страница 47: ...ife of the ink cartridge In extremely dusty environments this maintenance procedure may be required regularly To clean the cartridge carefully clean the face of the cartridge with a soft lint free wip...

Страница 48: ...elow Never pull the syringe away from the print head as this will withdraw an excessive amount of ink Moving the syringe in this upward direction also wipes the print head clean Remove any remaining i...

Страница 49: ...ng environment In extremely dusty environments this maintenance procedure may be required occasionally but on average every week should be sufficient Remove the print cartridge and carefully inspect t...

Страница 50: ...d not reset ink volume parameter Press Continue key entry following menu prompts Unit does not purge Out of ink Replace with full ink cartridge Reset ink volume parameter press Unit in PRINTING mode P...

Страница 51: ...ONS 96280 01 Floor stand C21003 Top Coding Mounting Bracket C21006 6 External Product Detect C21007 External Encoder C21012 Optional Junction Box CABLES C21008 1 RJ50 Cable 6 INCH C21008 3 RJ50 Cable...

Страница 52: ...mmands that reference specific units are so noted ASCII CHARACTER CHART 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI 1 DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN...

Страница 53: ...nd DEFINITIONS Q QUERY TO HEAD R RESPONSE FROM HEAD D DATA UPDATE TO HEAD X ACK FROM HEAD ASCII CHARACTER OR CHARACTER STRING FIELD SEPARATOR 0x21 HEX DATA EQUIVELENT ADDRESS TWO ASCII REPRESENTATIONS...

Страница 54: ...plug is installed to balance the RS485 data link connecting pin 4 to pin 5 and pin 6 to pin 7 with120 ohm PROTOCOL FORMAT Host request for information ESC Command SOH EOT Single End Host to 1 printer...

Страница 55: ...ROUP ADDRESS UNITADDRESS COMMAND DATA EOT To request data from the Print Station ESC GROUP ADDRESS UNITADDRESS COMMAND SOH EOT NOTE EACH REQUEST OR COMMAND SENT TO A PRINT STATION RECEIVES A RESPONSE...

Страница 56: ...buffer NAK 7 NOT USED NAK 8 NOT USED NAK 9 Barcode verification error 5 EVOLUTION SC SYSTEM MANUAL Issue 1 1 15 November 2006...

Страница 57: ...reserved for future expansion Where for EV II and EV SC Both units are standard with all options thus a will be returned 0x23 Printer Configuration Read only EV I EV II EV SC Q ESC STX Address SOH EOT...

Страница 58: ...SC Q ESC STX Address 8 SOH EOT R ESC STX Address 8 x y EOT Where x defines bits 7 6 5 4 Bit 7 1 Head busy printing message Bit 6 1 Print image inverted Bit 5 1 Head busy manual cycle Bit 4 1 Head bus...

Страница 59: ...ask to clear error bits i e x 0001 and y 0001 clears real time clock memory error and UART parity error X ESC STX Address G ACK EOT R 0x52 Head Status read only EV I EV II EV SC Q ESC STX Address R SO...

Страница 60: ...SC STX Address x y EOT D ESC STX Address x y EOT X ESC STX Address ACK EOT d 0x64 Encoder Divider Range 0 7 EV I EV II EV SC Q ESC STX Address d SOH EOT R ESC STX Address d x y EOT D ESC STX Address d...

Страница 61: ...EOT R ESC STX Address x y x1 y1 EOT Where x y Time of Day Hours x1 y1 Time of Day Minutes D ESC STX Address x y x1 y1 EOT X ESC STX Address ACK EOT 3 0X31 Days until Expiration max 999 EV II EV SC AN...

Страница 62: ...ACK EOT 0x2f Product Counter 6 Digits Max EV II EV SC AND EVI WITH OP3 Q ESC STX Address SOH EOT R ESC STX Address HH MM hh mm cccccc CR EOT Where each set of 2 ASCII characters represent the upper a...

Страница 63: ...for each object cc Position within message string dd Number of characters in object ee Attribute of the object Where ee 00 Normal Alpha Numeric character ee 01 Time Hours ee 02 Time Minutes ee 03 Tim...

Страница 64: ...es are also an object field and must be considered when entering a message Thus a barcode with an imbedded sequence number is counted as two objects 13 EVOLUTION SC SYSTEM MANUAL Issue 1 1 15 November...

Страница 65: ...TX Address P ACK EOT NOTE TO ENTER A LOGO CALLOUT INTO A MESSAGE USE THE ACSII CHARACTERS 0x7B FOR LOGO1 0x7C FOR LOGO 2 AND 0x7D FOR LOGO 3 0x24 Line 1 Message EV I max 24 characters 48 characters OP...

Страница 66: ...0 0 Logo Name in Font 0 1 Logo Name in Font 1 Bit 1 0 Get Name from on board data flash chip 1 Get Name fro Data Flash card 0x3B Logo2 Name read only max 9 characters EV I EV II Q ESC STX Address SOH...

Страница 67: ...Q ESC STX Address 2 SOH EOT R ESC STX Address 2 aa bb cc dd ee ff gg EOT Where each set of 2 ASCII characters represent the upper and lower nibble of a packed BCD byte aa Time of Day Seconds not used...

Страница 68: ...X Address x y EOT D ESC STX Address x y EOT X ESC STX Address ACK EOT 0x28 Quiet Zone Range 0 150 Default 75 Q ESC STX Address SOH EOT R ESC STX Address x y EOT D ESC STX Address x y EOT X ESC STX Add...

Страница 69: ...CODENAME Ascii name of type of barcode 0x3d Barcode Verify D ESC STX Address x y BARCODESTRING CR EOT x don t care y type of barcode same as n command BARCODESTRING Barcode Ascii data X ESC STX Addres...

Страница 70: ...mand putchar 0x01 Send out SOH putchar 0x04 Send out EOT Get results from print station unsigned char dummy speed dummy getchar Get ESC dummy getchar Get STX dummy getchar 4 Get upper nibble of addres...

Страница 71: ...100 putchar 0x34 Send out lower nibble for Line Speed 100 putchar 0x04 Send out EOT Get results from print station unsigned char dummy dummy getchar Get ESC dummy getchar Get STX dummy getchar 4 Get...

Страница 72: ...IVED If InStr RESPONSE Chr H4 0 Then GoTo GETINFO Rem AN EOT WAS RECEIVED RESPONSE Mid RESPONSE 6 Len RESPONSE Rem DELETE ADDRESS HEADER Timer Enabled False Rem WE NOW HAVE A VALID RESPONSE Exit Sub G...

Страница 73: ...ER End Sub THE ABOVE VB ROUTINES DEMONSTRATE THE ENTIRE SEQUENCE OF PREPARING DATA TO SEND TO THE HEAD SENDING THE DATA TO THE HEAD WAIT FOR A RESPONSE DETERMINE IF THE DATA WAS ACCEPTED OR REJECTED 2...

Страница 74: ...ices ENSEL J5 When this jumper is in the ON position the external encoder signal connected to the RJ50 output connector is passed through the print carriage to the RJ50 input connector This allows the...

Страница 75: ...AL ENCODER ENSEL J5 ON PASS THRU OFF FLOAT OUTPUT VOLTAGE SELECT VSEL J4 ON 12 OUTPUT OFF FLOAT OUTPUT EXTERNAL PRODUCT DETECT PRSEL J6 ON PASS THRU OFF FLOAT OUTPUT 24 EVOLUTION SC SYSTEM MANUAL Issu...

Страница 76: ...r switch contacts TDATA V3 3 TDATA U PCT218 1 2 8 7 3 4 6 5 A1 K1 C1 E1 A2 K2 C2 E2 V SP1 V R 1K R 1K PDET ENCIN RDATA R 1K V V3 3 RDATA ENC XPDETIN R 1K J COMMOUT 1 2 3 4 5 6 7 8 9 10 Each input requ...

Страница 77: ...etting ranging from 0 7 allowing a printed message to be compressed or expanded Ideally the external encoder should be provided to use this feature to its maximum advantage If the external encoder wer...

Страница 78: ...Distance Up to 3 8 9 5 mm CONTROLLER Standard Finish Hi Impact ABS Black Dimensions 5 6 H x 2 1 W x 1 45 D 142 mm x 53 mm x 36 mm Weight 1 lbs 4 5 kg Control Panel Touch Switches and Graphic WSYWIG L...

Страница 79: ...SPEED 100 10 200 PRINT INVERSE NORMAL NORMAL INVERSE PRODUCT DETECT EXTERNAL ONLY EXTERNAL ENCODER INTERNAL INTERNAL EXTERNAL PRINT DELAY 1 1 255 ENCODER RATIO 4 1 7 MESSAGE STORAGE 1 1 100 PASSWORD 1...

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