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TellerScan
®
TS500 User Manual
Rev 111618
Page | 3
TellerScan TS500 Troubleshooting ................................................................................................................. 20
Connectivity ..................................................................................................................................................... 20
Document Feeding Problems .......................................................................................................................... 20
Clearing Jams ................................................................................................................................................. 20
Image Quality .................................................................................................................................................. 20
MICR Errors .................................................................................................................................................... 20
TellerScan TS500 Frequently Asked Questions ............................................................................................ 21
Is Using a Check Jogger Recommended? ...................................................................................................... 21
What is the Typical Cleaning Interval? ............................................................................................................ 21
What is the LED Status Light Sequence? ....................................................................................................... 21
What About Avoiding Electromagnetic Interference? ...................................................................................... 21
How Long Does the Ink Cartridge Last? ......................................................................................................... 21
What is the Entry Pocket Capacity? ................................................................................................................ 21
What is the Exit Pocket Capacity? .................................................................................................................. 21
How Many Checks Per Minute Should My TS500 Scan? ............................................................................... 21
TellerScan TS500 User Replacement Parts and Accessories ...................................................................... 22
TellerScan TS500 Specifications ..................................................................................................................... 23
Digital Check Contact Information .................................................................................................................. 24