Digital Ally, Inc.
|
Support & Troubleshooting
10-6
DVM-800 Operation Guide
|
860-00186-00 Rev L
10.5 DVM Error Messages
Some error conditions will display as text messages on the LCD display for user
correction. The table below illustrates the available error messages. If an error
condition occurs and continues uninterrupted for 3 minutes, the following behavior is
observed on the LCD. If the error condition is corrected before the 3 minute timeframe,
the DVM will reboot.
Figure 10-5:
DVM Error Messages
Display Text
Error Condition
Expected Behavior
External Memory Not
Found
SD card not found during
boot up, or SD card has been
removed
Blank screen with error text,
then DVM shuts off
Internal Memory Not
Found
Internal memory failed to
mount. Reset the DVM.
Blank screen with error text,
then DVM shuts off
Failed to Mount Primary
Memory
Failed to mount primary
memory before starting
recording
Blank screen with error text,
then DVM shuts off
10.6 Performing a Reset
Using a small device such as a paper clip or eyeglass screwdriver, press the recessed
reset button that is located on the lower driver’s side of the road facing housing.
Reference the illustration for the reset button location.
10.7 Product Repair
The
DVM-800
Digital Video Mirror should be returned to Digital Ally for service. The
warranty may be voided if the device is opened by any unauthorized individual. Please
contact Digital Ally to obtain an authorized Return Materials Authorization (RMA). It is
helpful and will expedite the process if you have your unit’s serial number available at
the time of your call.
All In-Warranty and Out-of-Warranty service must be performed by Digital
Ally, Inc. There are no user serviceable parts inside of the DVM, Camera(s), or
IF Box. Any user serviceable items can be purchased directly through Digital
Ally.
Reset
Button