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The image appears crushed or cut
The picture format in the Picture > Video Format menu has not
been set according to the TV's characteristics. Try another format.
No sound heard
Check the HDMI or SCART connection cable.
Check whether the Mute function is activated. Use the decoder or
TV remote control to turn it off.
Make sure the volume of your decoder or TV is high enough. Press
the volume buttons on the decoder or TV remote control to adjust.
Check that the decoder is properly connected to your TV or audio
system.
Some connections to the decoder may have been "loose".
Channel loss or decoder block. Deleting channel or FAV lists
Exclude all automatic updates
and resume automatic channel
tuning.
USB memory inserted is not recognized
Not all hard disks are compatible: it is recommended to use hard
disks with external power supply, because the only USB port of the
receiver cannot guarantee a correct power supply: risk of damage
to the disk and/or to the receiver.
Use USB of at least 16GB. If the connected memory is not suitable
for recording, a warning will appear on the screen: USB speed too
slow to proceed. If this causes problems, it is recommended to
perform a partition.
The receiver is only compatible with USB storage devices formatted
with FAT32 or NTSF file system.
The detection speed of connected memories depends on the
technical characteristics of the memories themselves.
Compatibility with all USB storage devices on the market is not
guaranteed.
Receiver does not record
Make sure the connected USB memory device is not full and that
there is enough space for recording.
Whenever you insert a new USB memory device and want to
proceed with recording, you need to format the inserted memory via
the decoder.
