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Troubleshooting

73

Hard Drive

Hard disk failure.

1. Make sure the correct drive type for the hard disk drive has

been entered in the BIOS.

2. If the system is configured with two hard drives, make sure the

bootable (first) hard drive is configured as Master and the

second hard drive is configured as Slave. The master hard drive

must have an active/bootable partition.

Excessively long formatting period.

1. If your hard drive takes an excessively long period of time to

format, it is likely a cable connection problem. However, if your

hard drive has a large capacity, it will take a longer time to

format.

Parallel Port

The parallel printer doesn’t respond when you try to print.

1. Make sure that your printer is turned on and that the printer is

on-line.

2. Make sure your software is configured for the right type of

printer attached.

3. Verify that the onboard LPT port’s I/O address and IRQ settings

are configured correctly.

4. Verify that the attached device works by attaching it to a parallel

port that is working and configured correctly. If it works, the

printer can be assumed to be in good condition. If the printer

remains inoperative, replace the printer cable and try again.

Содержание CA63-EN

Страница 1: ...CA63 SN CA63 EN Rev A System Board User s Manual 45210041...

Страница 2: ...o revise this publication and make changes to its contents at any time without obligation to notify any person or entity of such revisions or changes 2000 All Rights Reserved Trademarks Microsoft MS D...

Страница 3: ...ticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to cor...

Страница 4: ...g CMOS Data 2 6 Ports and Connectors Chapter 3 Award BIOS Setup Utility 3 1 The Basic Input Output System 3 1 1 Standard CMOS Setup 3 1 2 BIOS Features Setup 3 1 3 Chipset Features Setup 3 1 4 Power M...

Страница 5: ...ent Interface 4 2 VIA Hardware Monitor 4 3 VIA Service Pack 4 4 Drivers and Utilities Installation Notes Appendix A System Error Messages A 1 POST Beep A 2 Error Messages Appendix B Troubleshooting B...

Страница 6: ...than 8x has been locked by the manufacturer and will no longer have the flexibility of using extended ratios Therefore the system will use the processor s factory default ratio Selecting an external...

Страница 7: ...6MHz 700MHz or PPGA 300A 533MHz processor Future VIA CyrixIII processor System Memory 16MB to 1GB using VCM Virtual Channel Memory or PC SDRAM DIMM unbuffered or registered Three 168 pin DIMM sockets...

Страница 8: ...16C550A compatible DB 9 serial ports One SPP ECP EPP DB 25 parallel port One mini DIN 6 PS 2 mouse port One mini DIN 6 PS 2 keyboard port Connectors One connector for 2 additional external USB ports O...

Страница 9: ...d on a card edge bracket will be provided as an option USB allows data exchange between your computer and a wide range of simultaneously accessible external Plug and Play peripherals BIOS Award BIOS W...

Страница 10: ...chapter 4 for more information 1 1 3 Intelligence CPU Overclocking The CPU Overclocking function allows you to adjust the processor s bus clock by 1MHz stepping However overclocking may result to the...

Страница 11: ...Resume On Alarm in the Power Management Setup section in chapter 3 for more information Wake On LAN The Wake On LAN function allows the network to remotely wake up a Soft Power Down Soft Off PC Your...

Страница 12: ...ection Most viruses today destroy data stored in hard drives The system board is designed to protect the boot sector and partition table of your hard disk drive 1 2 Package Checklist The system board...

Страница 13: ...2 Hardware Installation 13 2 1 System Board Layout Chapter 2 Hardware Installation CA63 SN VIA 82C693A 82C686A...

Страница 14: ...2 14 Hardware Installation CA63 EN VIA 82C693A 82C686B...

Страница 15: ...rts the ECC Error Checking and Correction function To use this function you must install DIMM that supports parity Refer to chapter 1 System Memory section for detailed specification of the memory sup...

Страница 16: ...the module aligned with the keys on the socket 3 Seat the module vertically into the socket Make sure it is completely seated The tabs will hold the DIMM in place Pin 1 Notch Key Tab Tab 2 2 1 Install...

Страница 17: ...table switch Make sure SW1 is set correctly before applying power otherwise you will not be able to power on the system Example Switch 1 Off Switch 2 On Switch 3 Off Switch 4 On 4x 4 5x 333MHz 5x Proc...

Страница 18: ...er than 8x has been locked by the manufacturer and will no longer have the flexibility of using extended ratios Therefore the system will use the processor s factory default ratio At the time this doc...

Страница 19: ...tically run according to the FSB of the processor Warning Some processors when overclocked may result to the processor s or system s instability and are not guaranteed to provide better system perform...

Страница 20: ...2 Set JP7 pins 2 and 3 to On Wait for a few seconds and set JP7 back to its default setting pins 1 and 2 On 3 Plug the power cord and power on the system If your reason for clearing the CMOS data is d...

Страница 21: ...2 Hardware Installation 21 2 3 On Clear CMOS Data 1 2 On Normal default 1 2 3 1 2 3 8 Type Y and press Enter...

Страница 22: ...ter prior to connecting or disconnecting a mouse or keyboard Failure to do so may damage the system board 2 6 Ports and Connectors 2 6 1 Serial Ports The system board is equipped with onboard serial p...

Страница 23: ...k drives To prevent improper floppy cable installation the shrouded floppy disk header has a keying mechanism The 34 pin connector on the floppy cable can be placed into the header only if pin 1 of th...

Страница 24: ...stall the 40 pin connector of the IDE cable into the primary shrouded IDE header J10 If you are adding a third or fourth IDE device install the 40 pin connector of the other IDE cable into the seconda...

Страница 25: ...Enhanced IDE or ATA 2 ATA 33 and ATA 66 hard drives while CA63 EN suppor ts Enhanced IDE or ATA 2 ATA 33 ATA 66 and ATA 100 hard drives We recommend that you use hard drives from the same manufacturer...

Страница 26: ...double deck ports of the board The J20 connector on the system board allows you to connect the optional 3rd and 4th USB ports These optional USB ports which are mounted on a card edge bracket will be...

Страница 27: ...tem board Set UART 2 Mode in the Integrated Peripherals submenu of the BIOS to the type of IrDA standard supported by your device You must have the proper drivers installed in your operating system to...

Страница 28: ...e the system enters the Suspend mode 2 6 9 Chassis Fan Connector If you are installing a chassis fan in the system unit connect the fan s connector to location J22 on the system board The fan will pro...

Страница 29: ...m board is installed with an AGP add in card and you wish to install a fan on the add in card connect the fan s connector to location J16 on the system board Refer to the add in card s manual for inst...

Страница 30: ...nction you must enable the Resume on LAN Ring field in the Power Management Setup of the BIOS Your LAN card package should include a cable Connect one end of the cable to the wakeup header on the card...

Страница 31: ...function connect one end of the cable that came with the card to the card s wake on ring connector and the other end to location J15 on the system board You must also enable the Resume on LAN Ring fi...

Страница 32: ...y Power LED will turn red when the system is in the power on Soft Off or Suspend state Important Lighted LEDs red serve as a reminder that you must power off the system then turn off the power supply...

Страница 33: ...er connector is shown below Pin 1 2 3 4 5 6 7 8 9 10 Function 3 3V 3 3V Ground 5V Ground 5V Ground PW OK 5VSB 12V Pin 11 12 13 14 15 16 17 18 19 20 Function 3 3V 12V Ground PS ON Ground Ground Ground...

Страница 34: ...stem to enter the Soft Off or Suspend mode Refer to Soft Off By PWRBTN in the Power Management Setup chapter 3 G SW Green Switch This switch will allow your system to enter the Suspend mode RESET Rese...

Страница 35: ...r corresponding socket Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Pin Assignment HD LED Primary Secondary IDE LED G LED Green LED ATX SW ATX power switch G SW Green switch RESET R...

Страница 36: ...ears before you respond restart your system or press the Reset button You may also restart the system by pressing the Ctrl Alt and Del keys simultaneously When you press Del the main menu screen will...

Страница 37: ...nter improper information for this field You can use Type User to define your own drive type manually This information should be included in the documentation from your hard disk vendor If you select...

Страница 38: ...d Graphics Adapter Video Graphics Array For EGA VGA SVGA and PGA monitor adapters CGA 40 Color Graphics Adapter Power up in 40 column mode CGA 80 Color Graphics Adapter Power up in 80 column mode Mono...

Страница 39: ...640K for systems with 640K or more memory installed on the motherboard Extended Memory The BIOS determines how much extended memory is present during the POST This is the amount of memory located abov...

Страница 40: ...remove the problem before any damage is done Many disk diagnostic programs which attempt to access the boot sector table will cause the warning message to appear If you are running such a program we...

Страница 41: ...transmits the serial number online making it possible to track your online activity The field provides you the option of disabling this function Quick Power On Self Test This field speeds up Power On...

Страница 42: ...SDRAM DIMMs which are DIMMs that support the ECC Error Checking and Correction function set this field to Enabled It will allow the system to recover from memory failure It detects single bit and mult...

Страница 43: ...an work with PCI VGA or not The default value is Disabled Enabled MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards does not work with PCI VGA OS Select for DRAM 64MB This fie...

Страница 44: ...o will reduce the CAS access time by 1 clock tick SDRAM Cycle Length This field is used to set the clock cycle for the CAS latency ROM PCI ISA BIOS CHIPSET FEATURES SETUP AWARD SOFTWARE INC ESC F1 F5...

Страница 45: ...CPU issues a write command the write data will be stored in the memory controller s buffer The next time the CPU needs the data the memory controller can provide them without accessing the SDRAM Conc...

Страница 46: ...AGP Master 1 WS Read Set this field to Enabled to add one clock tick to AGP read operations Video RAM Cacheable When enabled it allows the video RAM to be cacheable thus providing better video perfor...

Страница 47: ...ing Important Selecting an external bus clock other than 66MHz 100MHz or 133MHz may result to the processor s or system s instability and are not guaranteed to provide better system performance If you...

Страница 48: ...m and the current fan speed of the CPU and chassis fans in RPM Revolutions Per Minute Vcore This field shows the voltage of the CPU 2 5V 3 3V 5V and 12V These fields show the output voltage of the pow...

Страница 49: ...ettings PU PD Shift F2 Select Item Modify Color PM Events IRQ3 COM 2 IRQ4 COM 1 IRQ5 LPT 2 IRQ6 Floppy Disk IRQ7 LPT 1 IRQ8 RTC Alarm IRQ9 IRQ2 Redir IRQ10 Reserved IRQ11 Reserved IRQ12 PS 2 Mouse IRQ...

Страница 50: ...rn off the vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This option only writes blanks to the video buffer DPMS Support Initializes display power man...

Страница 51: ...r failure occurs it will remain off when power returns If the system s power is on when AC power failure occurs the system will power on when power returns HDD Power Down After the set time of system...

Страница 52: ...only through an IRQ or DMA interrupt Your LAN card must support the remote wake up function Refer to Wake On LAN Connector in chapter 2 for more information Resume On Alarm Enabled When Enabled Date...

Страница 53: ...y as set in the Date of Month field the time set in this field must be later than the time of the RTC set in the Standard CMOS Setup PM Events Access to the specified IRQ will cause the system to wake...

Страница 54: ...F1 F5 F6 F7 Quit Help Old Values Load Fail Safe Settings Load Optimal Settings PU PD Shift F2 Select Item Modify Color Assign IRQ for USB Assign IRQ for VGA PCI Slot 1 Use IRQ PCI Slot 2 Use IRQ PCI...

Страница 55: ...Yellow mark will appear in Windows 95 98 s Device Manager Assign IRQ for VGA When Enabled the system automatically assigns an IRQ for the VGA card installed Your VGA card will need an IRQ only when u...

Страница 56: ...is option in the main menu and press Enter The message below will appear Load BIOS Defaults Y N N If you want to proceed type Y and press Enter The default settings will be loaded 3 1 7 Load Setup Def...

Страница 57: ...e Enabled Enabled Enabled Enabled Auto Auto Auto Auto Auto Auto Auto Auto PCI Slot Enabled Auto Auto Standard Onboard Parallel Port Onboard Parallel Mode ECP Mode Use DMA Parallel Port EPP Type 378 IR...

Страница 58: ...0 4 You can select a mode that matches your hard disk drive s timing Caution Do not use the wrong setting or you will have drive errors Primary Master Slave UDMA and Secondary Master Slave UDMA These...

Страница 59: ...e COM 2 serial port J6 at the same time If you are using the COM 2 serial port make sure this field is set to Standard To use the IrDA function follow the steps below 1 Connect your IrDA cable to conn...

Страница 60: ...to your peripheral s manual for the best option Normal Allows normal speed operation but in one direction only ECP Extended Capabilities Port Allows parallel port to operate in bidirectional mode and...

Страница 61: ...n a wrong password you will be prompted to enter the correct password again To delete or disable the password function highlight Supervisor Password and press Enter instead of typing in a new password...

Страница 62: ...ISKS TYPE SIZE CYLS HEAD RECOMP LANDZ SECTOR MODE Primary Master Select Primary Master Option N Skip N OPTIONS SIZE CYLS HEAD RECOMP LANDZ SECTOR MODE 2 Y 853 827 32 0 1653 63 LBA 1 853 1654 16 65535...

Страница 63: ...tics on the screen If you wish to make additional changes to the setup press Ctrl Alt Esc simultaneously or Del after memory testing is done 3 1 13 Exit Without Saving When you do not want to save the...

Страница 64: ...umbers of hardware installed etc are automatically detected and stored in the DMI pool which is a part of the system board s Plug and Play BIOS Additional information such as ISA based peripherals whi...

Страница 65: ...e or arrow keys then press Enter 3 The cursor will move to the screen you select allowing you to edit information The screen will also display the auto detected information 4 Press F10 to update the e...

Страница 66: ...or arrow keys to select the Load DMI File menu 2 The following message will appear Press Enter to select DMI file for load Press Enter 3 The DMI files will appear on the screen Select the file you wo...

Страница 67: ...s ME Windows 2000 or Windows NT 4 0 operating system To install the utility insert the CD into a CD ROM drive The autorun screen Main Board Utility CD will appear Click the VIA Hardware Monitor button...

Страница 68: ...2 Click VIA Service Pack 3 The Welcome screen will appear Click Next Please read the VIA Service Pack readme carefully before proceeding to step 4 4 Follow the prompts on the screen to complete the i...

Страница 69: ...e consists of a single long beep A 2 Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all A...

Страница 70: ...fixed disk Hard Disk s fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard...

Страница 71: ...st the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion sl...

Страница 72: ...ing happens 1 Check that one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the...

Страница 73: ...a cable connection problem However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure tha...

Страница 74: ...nfigured correctly Keyboard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no k...

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