4
Performance Range
Features
Features
OpenVoice
is a digital voice-mem-
ory and voice-information system
containing additional hardware and
software and is integrated in the
communications system.
An intelligent voicebox system pro-
vides users with enhanced, easy-to-
operate voice-mail functions. The
same operating procedures can be
used with
OpenVoice
on corded and
cordless system terminals and on
standard DTMF (dual-tone multifre-
quency) terminals.
Most features provided by
Open-
Voice
can be set directly on the ter-
minals without the aid of a PC. The
configuration and administration of
OpenVoice
are supported using the
OpenCom 100’s Web console and are
explained in detail in the online help
documentation.
A multimedia flashcard is used for
recording prompts. The prompt texts
of the voice menu and the messages
received by the voiceboxes are saved
on this card. Recording capacity is in-
creased by means of compression.
The free capacity on the card is dy-
namically spread across all voice-
boxes, and the memory defined for
each voicebox is not reserved.
Performance Range
Call Number of OpenVoice
OpenVoice
is accessed via an inter-
nal or external call. Your system ad-
ministrator configures an appropri-
ate subscriber number in the
OpenCom 100 and gives it to the
subscribers who have their own voi-
cebox. After users dial this number,
they are guided through further op-
eration by
post-dialling
digits ac-
cording to the voice prompts.
The Voice Menu: User
Guidance
Internal and external users are
guided through operation by
prompt texts. The prompts are
tailored to the current user – one
who has a voicebox or any other
caller connected to a voicebox – and
to the situation at hand.
Depending on the type of system
terminals and the features they are
equipped with, information regard-
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