Telephoning
General Information
35
further callers hear the busy tone. The calls in the queue are put through in order
of priority (baby calls, door calls, VIP calls, other internal and external calls), irre-
spective of the order in which they came in.
Calls that have been in the queue for too long are removed, and the callers then
hear the busy tone. The period of time until a call is released is set by the network
operator. In Germany this is usually two minutes and in other European countries
usually three minutes.
Your telephone can have a call-waiting queue even if it belongs to a subscriber
group. A call-waiting queue simultaneously affects call forwarding.
Note:
If call-waiting protection is activated on your tele-
phone, you will hear the call-waiting tone every time a new
call comes in. The display indicates if it is an internal or an ex-
ternal call. If call-waiting protection is deactivated and you
end the call, the next waiting call will be signalled.
For more information please refer to the chapter entitled “Call Queue” in the
“OpenCom 100 Mounting and Commissioning” user guide.
3.1.18 Menu Before and During a Call
When the handset is in the idle or call state, state-dependent menus are displayed
when you press the
Menu
softkey briefly. Frequently used features are displayed,
which you can then activate.
Examples:
1.
Another telephone in your pick-up group rings and you want to accept the call.
Press the
Menu
softkey briefly, select
Pick-up
and confirm your choice with
OK
.
You will be connected with the caller.
2.
Or a subscriber is busy and you want to be called back. When you hear the busy
signal, press the
Menu
softkey and confirm
Callback
with
OK
.
The state-dependent menus are individually described at the end of the following
chapters.
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