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111826-03H

TROUbLEShOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

POSSIbLE CAUSE

1. Switch in OFF position

(module gives long steady
beep)

2. Weak batteries
3. Ignitor electrode not con-

nected to ignitor cable

4. Ignitor cable pinched or

wet

5. Broken ignitor cable

6. Bad piezo ignitor

7. Ignitor electrode positioned

wrong or broken

8. Bad module

1. Gas supply turned off or

equipment shutoff valve
closed

2. Control knob not in ON

position

3. Air in gas lines when in-

stalled

4. Weak batteries
5. Depleted gas supply (pro-

pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not

correct

8. Bad module

1. Inlet gas pressure is too

low

2. Wire disconnected from

gas control

3. Bad module

4. Burner orifice(s) clogged

ObSERVED PRObLEM

When

and

are pressed

at the same time, there is no

spark at ODS/pilot

When

and

are pressed,

there is spark at ODS/pilot but
no ignition

Burner does not light after
pilot is lit

REMEDY

1. Push switch on valve to "–"

position

2. Replace batteries
3. Reconnect ignitor cable

4. Free ignitor cable if pinched

by any metal or tubing.
Keep ignitor cable dry

5. Replace ignitor cable

6. Replace piezo ignitor

7. Replace pilot assembly

8. Replace module

1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to ON

position

3. Continue holding down con-

trol knob. Repeat igniting op-
eration until air is removed

4. Replace batteries
5. Contact local propane/LP

gas company

6. Clean ODS/pilot (see

Clean-

ing and Maintenance

, page

12) or replace ODS/pilot
assembly

7. Replace gas regulator

8. Replace module

1. Contact local natural or

propane/LP gas company

2. Reconnect leads (see

Wir-

ing Diagram

, page 18)

3. Replace module
4. Clean burner (see

Cleaning

and Maintenance

, page 12)

or replace burner orifice(s)

Содержание VTD-18N-TKA

Страница 1: ...mediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference VENTED DECORATIVE GAS LOG APPLIANCE OWNER S OPER...

Страница 2: ...fety 2 Local Codes 4 Unpacking 4 Product Identification 5 Installation 5 Operation 10 Cleaning and Maintenance 12 Inspecting Burners 13 Troubleshooting 14 Specifications 17 Service Hints 17 Technical Service 17 Wiring Diagram 18 Replacement Parts 19 Accessories 19 Parts 20 Warranty Back Cover WARNING Thisisagas fired heater It uses air oxygen from the room in which it is installed Provisionsforade...

Страница 3: ...cated out oftrafficandawayfromfurniture and draperies Do not place clothing or other flammable material on or near the appliance Never place any objects on heater SAFETY Continued Log set becomes very hot when running Keep children and adults away from hot surface to avoid burns or clothingignition Log set will remain hot for a time aftershutdown Allowsurfaceto cool before touching Carefully super...

Страница 4: ...o not use appliance if any part has been exposed to or under water Immediately call a qualified service technician to in spect room heater and to replace any part of control system and any gas control which has been under water 12 Turn log set off and let cool before servic ing installing or repairing Only a qualified service person should install service or repair log set 13 Provide adequate clea...

Страница 5: ...ay createanddistributesootwithin the house Inspect chimney flue for damage If damaged repair flue damper before operating appliance NOTICE Installation serviceand repair of this appliance must be performedbyaqualifiedinstaller service agency company or gas supplier experienced with this type of gas appliance Only factory authorized components listed in these instructions may be used in accordance ...

Страница 6: ...ed or welded in the fully open position Installation Continued Minimum flue sizes shown in Figure 3 page 5 are based on a 6 chimney height using round pipe Your minimum flue size will vary based on input rate and chimney height Refer to the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 6 6 for details Installing Damper Clamp Secure damper stop clamp to edge of damper as shown in Figure 5 If f...

Страница 7: ...cal codes provided A CSA design certified equipment shutoff valve with 1 8 NPT tap is an acceptable al ternative to test gauge connection Purchase optional CSA design certified equipment shutoff valve from your dealer For propane LP units installer must supply an external regulator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 o...

Страница 8: ...going into heater controls If sediment trap is not installed or is installed wrong heater may not run properly CAUTION Avoid damage to gas control Hold gas control with wrench when connecting it to gas piping and or fittings CHECKING GAS CONNECTIONS WARNING Testallgaspiping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never...

Страница 9: ...valve for natural gas or pro pane LP supply to equipment shutoff valve for propane LP see Figures 10 and 11 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once Figure 10 Checking Gas Joints Propane LP Gas Only Equipment Shutoff Valve Propane LP Tank Pressure Testing Appliance Gas Connections 1 Open equipment shutoff valve see Figure 9 2 Ope...

Страница 10: ... light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If knob will not push in or turn by hand don t try to repair it call a...

Страница 11: ...ay changes from F and 12 hour clock to C and 24 hour clock or vice versa Setting Time After connecting battery or by simultane ously pressing and display will start to flash You are in SET mode From SET mode press to set hour and to set minute Wait or press OFF to return to manual mode Battery Replacement Remote handset battery needs to be changed when LED is dim Battery life expectancy is 2 to 3 ...

Страница 12: ...0 3 Make sure equipment shutoff valve is fully open 4 Turn motor knob clockwise to OFF position 5 Wait 5 minutes to clear any gas and then smell for gas around heater and near floor If you smell gas STOP follow B on page 10 6 ON OFF switch in ON position 7 MAN knob on valve is in MAN position see Figure 14 When in MAN position you can see a metallic core 8 Push and hold down metal core fully with ...

Страница 13: ...ter will shut down If pilot flame pattern is incorrect as shown in Figure 17 turn heater off see To Turn Off Gas to Ap pliance page 11 or 12 see Troubleshooting page 14 Note Pilot flame on natural gas units will have a slight curve but flame should be blue and have no yellow or orange color BURNER FLAME PATTERN Figure 18 shows correct burner flame pat tern NOTICE Do not mistake orange flames with ...

Страница 14: ...is too low 2 Wire disconnected from gas control 3 Bad module 4 Burner orifice s clogged OBSERVED PROBLEM When and arepressed at the same time there is no spark at ODS pilot When and arepressed there is spark at ODS pilot but no ignition Burner does not light after pilot is lit REMEDY 1 Push switch on valve to position 2 Replace batteries 3 Reconnect ignitor cable 4 Free ignitor cable if pinched by...

Страница 15: ...ours of operation 1 Operate burner until air is removed from line Have gas line checked by local natural or propane LP gas company 2 Clean burner see Cleaning and Maintenance page 12 or replace burner orifice 1 Turn appliance off when using furniture polish wax carpet cleaners or similar products 1 Replace batteries in remote control 2 Replace module 1 This is normal with most appliances If noise ...

Страница 16: ...ween control valve and burner 2 Gas leak See Warning statement at top of page 1 Battery nearly down When signal appears the first time approximately 10 ignitions left 1 Cable is not connected ON OFF switch is in OFF position 1 Ignition not successful possible air in supply line REMEDY 1 Open window to ventilate room Stop using odor caus ing products while appliance is running 2 Refill supply tank ...

Страница 17: ...um 11 W C Shipping Weight 48 lbs For purpose of input adjustment VTD 24P TKA Rating 41 000 58 000 Btu Hr Type Gas Propane LP Ignition Piezo Manifold Pressure 10 W C Minimum Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C Shipping Weight 57 lbs For purpose of input adjustment Service Hints When Gas Pressure is Too Low pilot will not stay lit burners will have delayed ignition heater wi...

Страница 18: ...SW SW TC TC Battery Compartment MA GR MO SW PANEL Receiver Antenna Ignition Cable Thermocouple Thermocurrent Interrupter Block Combination Control ON OFF Switch Optional OFF ON 8 Wire Connecting Cable Thermocurrent Cable 2 or ON OFF Switch Soldered Cable Thermocurrent Cable 1 Motor Knob MAN Knob Wiring Diagram ...

Страница 19: ...en calling DESA Heating LLC have ready model and serial numbers of your heater the replacement part number Purchase these accessories from your local dealer If they can not supply these accessories call DESAHeating LLC at 1 866 672 6040 for information You can also write to the address listed on the back page of this manual fireplace HOOD Black GA6050 Brass GA6052 Antique Brass GA6053 For all mode...

Страница 20: ...om 111826 03H 20 Parts Models VTD 18N TKA VTD 18P TKA VTD 24N TKA AND VTD 24P TKA 1 2 3 9 4 5 20 18 19 17 10 6 15 16 8 14 12 7 13 Note Air shutter setting is 1 8 open for natural gas and full open for propane LP gas ...

Страница 21: ...378 01 114378 01 114378 01 Bracket Stiffener 1 13 11187 11187 11187 11187 Screw 8 x 1 4 1 14 112817 01 112817 01 112817 01 112817 01 Screw 10 x 1 1 4 2 15 111828 01 111828 01 111828 01 111828 01 Compression Nut Sleeve 3 16 1 16 111817 03 111817 03 111817 03 111817 03 Flextube 3 16 x 12 1 17 111821 02 111821 03 111821 01 111821 02 Air Shutter 1 18 121516 01 121516 01 121516 01 121516 01 Black Hose ...

Страница 22: ...____________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________________________...

Страница 23: ...____________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _________________________________...

Страница 24: ...ded by a DESA Heating LLC Authorized Service Center or a provider approved by DESA Heating LLC Warranty parts must be obtained through authorized dealers of this prod uct and or DESA Heating LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs assoc...

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