www.desatech.com
119426-01F
31
TROUbLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See
IMPOR-
TANT
statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak.
See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. OD S/pil ot i s p arti al ly
clogged
1. Gas leak.
See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Thermostat sensing bulb
needs to be repositioned
(Thermostat-Controlled
Models Only)
2. Hand-held remote control
is too close to heater (Re-
mote-Ready Models Only)
REMEDY
1. Open window to venti-
late room. Stop using odor
causing products while
heater is running
2. Refill supply tank (propane/
LP only)
3. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 16)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance
,
page 26)
1. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 16)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 16)
1. Reposition thermostat
sensing bulb (see
Optional
Positioning of Thermostat
Sensing Bulb
, page 32)
2. Move hand-held remote
control unit farther away
from the heater
OBSERVED PROBLEM
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Log set cycles to pilot, but
room temperature drops to a
lower than ideal level before
log set comes back on
