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105443-01E

For more information, visit www.desatech.com

For more information, visit www.desatech.com

22

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when
burner is lit

White powder residue forming within burner
box or on adjacent walls or furniture

Remote does not function

REMEDY

1. Clean burner (see Cleaning and Main-

tenance,  pages 19 and 20) or replace
burner orifice

2. Contact local natural gas company
3. Reconnect leads (see Wiring Diagram,

page 20)

4. Replace battery in transmitter and receiver

1. Contact local natural gas company
2. Clean burner (see Cleaning and Main-

tenance,  pages 19 and 20) or replace
burner orifice

1. Clean burner (see Cleaning and Main-

tenance,  pages 19 and 20) or replace
burner orifice

2. Replace damaged burner
3. Replace gas control

1. Check burner for dirt and debris. If

found, clean burner (see Cleaning and
Maintenance, 
pages 19 and 20)

2. Replace gas control
3. Problem will stop after a few hours of

operation

1. Refer to Air for Combustion and Venti-

lation requirements (page 4)

1. Turn control knob to LO position and

let warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local pro-
pane/LP gas company

3. Observe minimum installation clear-

ances (see pages 7 through 9)

4. Clean burner (see Cleaning and Mainte-

nance, pages 19 and 20) or replace burner
orifice

1. Turn heater off when using furniture

polish, wax, carpet cleaners, or similar
products

1. Replace 9-volt batteries in receiver and

remote control

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low
3. Thermopile leads disconnected or im-

properly connected

4. Burners will not come on in remote po-

sition

1. Manifold pressure is too low
2. Burner orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing processes

and logs curing

1. Not enough combustion/ventilation air

1. Turning control knob to HI position

when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. When heated, vapors from furniture pol-

ish, wax, carpet cleaners, etc. may turn
into white powder residue

1. Battery is not installed. Battery power

is low

TROUBLESHOOTING

Содержание Comfort Glow CF26NR

Страница 1: ...ce WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualifiedinstaller serviceagency orthegassupplier WAR...

Страница 2: ...e harm WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this heater WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting Due to high temperatures the appliance should be located out ...

Страница 3: ...If heated the vapors from these prod ucts may create a white powder residue within burner box or on adjacent walls or furniture 9 This fireplace needs fresh air ventilation to run properly This fireplace has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the fireplace if not enough fresh air is available See Air for Combustion and Ventilation pages 4 through 6 If fireplac...

Страница 4: ...ners weather strip and caulk around windows and doors to keep the cold air out and the warm air in During heating months home owners want their homes as airtight as possible While it is good to make your home energy efficient your home needs to breathe Fresh air must enter your home All fuel burning appliances need fresh air for proper combustion and ventilation Exhaustfans fireplaces clothesdryer...

Страница 5: ... can support __________ volume of space x 20 Maximum Btu Hr the space can support Example 2560 cu ft volume of space x 20 51 200 maximum Btu Hr the space can support 3 Add the Btu Hr of all fuel burning appliances in the space Vent free heater _____________ Btu Hr Gas water heater _____________ Btu Hr Gas furnace _____________ Btu Hr Vented gas heater _____________ Btu Hr Gas fireplace logs ______...

Страница 6: ...h Optional Mantel Outlet Air Ventilated Attic Outlet Air Inlet Air Inlet Air Ventilated Crawl Space To Crawl Space To Attic Figure 2 Ventilation Air from Inside Building Shown with Optional Mantel Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Room Option 2 12 12 Ventilation Grills into Adjoining Room Option 1 AIR FOR COMBUSTION AND VENTILATION Ventilation Air INSTAL...

Страница 7: ...er must be at least 18 inches above floor locate fireplace where moving vehicle will not hit it For convenience and efficiency install fireplace where there is easy access for operation inspection and service in coldest part of room An optional blower kit is available from your dealer See Accesso ries page 31 If planning to use blower locate fireplace near an electrical outlet Minimum Clearances F...

Страница 8: ...flexible gas line if allowed by local codes after the equipment shutoff valve The flexible gas line must be the last item installed on the gas piping 4 Carefully set fireplace in front of rough opening with back of fireplace inside wall opening 5 Attach flexible gas line to fireplace gas regulator See Con necting Fireplace to Gas Supply page 13 6 If the optional blower has been installed connect b...

Страница 9: ...move packaging from three pieces of brass trim 2 Locate two adjusting plates with set screws and two shims in the hardware packet 3 Align shim under adjusting plate as shown in Figure 9 4 Slide one end of adjusting plate shim in slot on mitered edge of top brass trim see Figure 9 5 Slide other end of adjusting plate shim in slot on mitered edge of side brass trim see Figure 9 6 While firmly holdin...

Страница 10: ...rdware kit into both holes in rear of blower control shield see Figure 14 3 Make sure the wire harness is firmly connected to the termi nals on the blower bracket assembly 4 Note the wire locations on back of AUTO OFF ON switch Carefully remove red wire from the AUTO terminal and blue wire from the ON terminal Black wire can remain on the middle or OFF terminal see Figure 15 page 11 5 Carefully di...

Страница 11: ...A licensed electrician must connect the wiring harness to electrical supply following all local codes Electrician must provide a clamp on the box cover to secure the wiring Wiring should be routed through the bushing in the hole on the outer casing of heater 1 Install a snap bushing found in hardware kit into one of the holes found on rear of blower control shield The other hole is for a strain re...

Страница 12: ...pply Follow all local codes CAUTION Never connect fireplace directly to the propane LP supply This fireplace requires an exter nal regulator not supplied Install the external regu lator between the fireplace and propane LP supply CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in certain areas Checkyourlocalcodes Usepipeof1 2 orgreater diameter to allow pr...

Страница 13: ...egulator Hold gas regulator with wrench when connecting it to gas piping and or fittings 2 Apply pipe joint sealant lightly to male threads of gas connec tor attached to flexible gas line see Figure 21 Connect flex ible gas line to flexible gas line attached to gas valve of fire place see Figure 21 3 Check all gas connections for leaks See Checking Gas Con nections page 14 4 Feed flexible gas line...

Страница 14: ...gas valve located on or near gas meter 3 Check all joints from gas meter to equipment shutoff valve see Figure 23 Apply a noncorrosive leak detection fluid to all joints 4 Correct all leaks at once CHECKING GAS CONNECTIONS WARNING Test all gas piping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to ch...

Страница 15: ...log With the heater set to HI check to see if flames contact any log If so reposition logs accord ing to the log installation instructions in this manual Flames contacting logs will create soot Figure 24 Installing One Piece Log Set AUTO OFF ON One Piece Log Set Burner U shaped Cutout in Chassis Chassis Figure 25 Installing One Piece Log set Top View One Piece Log Set Burner Ports OPTIONAL WIRELES...

Страница 16: ...al Wires Remote Control Unit Battery Housing Figure 31 Installing Battery in Hand Held Remote Control Unit CGHRCTA Series 9 Volt Battery Remote Control Unit Battery Cover Terminal Wires OPERATING FIREPLACE FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly a fire or explosion may result causing prop erty damage personal injury or loss of life A This applia...

Страница 17: ...atch see Manual Lighting Procedure 8 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob If control knob does not pop out when released contact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 CAUTION Do not try to adjust heating levels by using the equipment shutoff valve WARNING Make sure the...

Страница 18: ...r Switch in Remote Position Optional Remote Control ON OFF REMOTE O F F PILO T O N L O IH Control Knob in On Position Flame Adjustment Knob CGHRC Series Operation 2a Press the ON OFF button to turn the burner on and off When turning burner off the pilot will remain lit CGHRCTA Series Operation 2b Press the AUTO ON OFF button on the hand held remote control see Figure 35 The lights to the left of t...

Страница 19: ... will create soot MAIN BURNER Periodicallyinspectallburnerflameholeswiththeheaterrunning All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Remove blockage Blocked burner flame holes wi...

Страница 20: ...owthroughadrinkingstraw if compressed air is not available CLEANING AND MAINTENANCE Cleaning Burner Injector Holder And Pilot Air Inlet Hole Cont Cabinet SPECIFICATIONS WIRING DIAGRAM CLEANING AND MAINTENANCE Continued Figure 40 Injector Holder On Outlet Burner Tube Burner Tube Injector Holder May Be Brass or Aluminum Depending on Model Primary Air Inlet Holes Shape of Holes May Vary by Model Figu...

Страница 21: ...ermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Replace pilot assembly 1 Turn on gas supply or open equipment shutoff valve 2...

Страница 22: ...rs of operation 1 Refer to Air for Combustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local pro pane LP gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Mainte nance pages 19 and 20 or replace burner orific...

Страница 23: ...s a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 This is common with most heaters If noise is excessive contact qualified ser vice person 1 Open window and ventilate room Stop using odor causing products while heater is running 2 ...

Страница 24: ... com For more information visit www desatech com 24 ILLUSTRATED PARTS BREAKDOWN CF26NR ILLUSTRATED PARTS BREAKDOWN CF26NR 10 24 23 O F F P I L O T O N H I L O O F F P I L O T O N H I L O 16 15 19 8 19 20 21 17 18 14 13 25 12 22 13 4 7 6 9 5 11 23 3 2 1 ...

Страница 25: ...ing 1 7 099056 27 Burner Orifice Injector 1 8 099998 01 Switch 1 9 102980 01 Burner 1 10 099387 15 Pilot Tube Valve to regulator 1 11 103781 01 Gas Control Valve 1 12 103345 02 Lower Bracket 1 13 M11084 38 Screw 8 x 38 7 14 104384 04 Painted Base Assy 1 15 098271 10 Ignitor Cable 1 16 102445 01 Piezo Ignitor 1 17 103587 02 Plate Switch 1 18 104099 01 Heat Shield 1 19 098304 01 Screw 2 20 103784 02...

Страница 26: ...visit www desatech com For more information visit www desatech com 26 ILLUSTRATED PARTS BREAKDOWN CF26NR 5 8 15 17 13 14 11 2 11 1 19 4 12 16 10 6 5 9 1 2 18 7 20 2 20 3 20 1 18 18 16 21 3 18 16 3 21 ILLUSTRATED PARTS BREAKDOWN CF26NR ...

Страница 27: ...op 1 7 Firebox Wrapper 1 8 105255 01 Bayfront Base 1 9 105421 01 Heat Deflector 1 10 105409 01 Fan Control Shield 1 11 1 105401 01 Screen Rod 1 11 2 105440 01 Screen Assembly 1 12 101386 02 Hinge 2 13 099194 11 Rivets 8 14 105262 01CK Louvered Door 1 15 Firebox Floor 1 16 098304 01 Screw 10 x 3 8 21 17 105256 01CK Bayfront Bottom Panel 1 18 M11084 26 Hex Head Screws 10 x 38 26 19 105513 01CJ Cover...

Страница 28: ...0 When calling DESA Inter national have ready your name and address model and serial numbers of your heater how heater was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contactauthorizeddealersofthisproduct Iftheycan tsupplyoriginal replacement part s call DESA International at 1 866 672 60...

Страница 29: ...eted College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to 49 999 50 000 to 74 999 75 000 to 99 999 100 000 and Over 15 Store where product was purchased Name ______________________________________ City _______________________ State __________ 16 In choosing...

Страница 30: ...105443 01E For more information visit www desatech com For more information visit www desatech com 30 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TM TAPE TAPE ...

Страница 31: ...CONTROL KIT CGHRC SERIES Allows the gas log heater to be turned on and off by using a hand held remote control BRASS ACCENT TRIM GA7092 Not Shown Optional two piece brass trim kit for the Bayfront Fireplace Easily screws to fireplace front Provides an upscale appearance BRASS ACCENT TRIM GA6095 Optional four sided brass trim kit for built in installations Provides a finished appearance covering ro...

Страница 32: ...ar and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective fireplace will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PR...

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