Deltronic Labs Ticket Eater D2000, Руководство пользователя

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TT-2000 Ticket Eater
™
by Deltronic Labs June 2015
4
Handling Messages on the Door Display
There are six messages that can appear on the display on the door. DL Manager software
(sold separately) can change the wording of these messages. Card swipe equipped
systems may have additional messages.
1.
Print
This is a normal informational message.
2.
Printer Error
Typical causes of this error are out of paper, printer turned off, paper improperly
loaded, printer is off-line (does not apply to all printers), and a defective printer.
3.
Call For Help
This message is usually caused by tickets stuck in the transport mechanism. After
fixing the problem, clear the error by pressing the red button or by turning the
ticket eater off and back on.
4.
Err
This message is usually caused by tickets stuck in the transport mechanism. If
tickets have been counted, “
Err
” will alternate with the ticket count. After fixing
the problem, clear the by turning the ticket eater off and back on.
On firmware versions 2.14 and later, “ Err x
” (where
x is a number) is displayed
when cheating is detected. . The number indicates how the cheating was detected:
0 = blocked middle sensor (possible jam), 1 = bucket sensor, 2 = rear sensors, 3 =
bad ticket length, 4 = direction of ticket movement. This message clears itself.
Attendant attention is not required.
5. Bad Tics / Bad Tickets
This message is displayed when the Ticket Eater is expecting a barcode and the
customer inserts tickets with the wrong barcode or without a barcode. On
firmware versions before 2.14, this message is also displayed when the Ticket
Eater detects cheating (it’s more polite than “
CHEATER
”). After several
seconds the message clears itself.
6.
Bin Full
This message means that the trash can needs emptied. If your Ticket Eater has a
full-bucket sensor then emptying the trash can clears the error. In machines
without a full-bucket sensor the message is triggered by the number of tickets that
have been processed. Press the red button to clear the error and reset the count.
Option 25 in group 99 2 tells the ticket eater to use a full-bucket sensor. Option
26 in group 99 2 sets the capacity of the trash can.
If you set option 26 to 0 or 3 and you are not using a full bucket sensor, it will
disable the “Bin Full” message.