Technical Support
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Technical Support
Terms and Conditions of Sale
Please refer to our Terms and Conditions via the link at the foot
of our home page at www.delta-t.co.uk
Extended Warranty
All Delta-T Devices products have a two-year (24 month)
warranty as standard, but the WET150, ML3, SM150T and
SM300 soil moisture sensors benefit from a 5-year warranty (60
months from date of delivery). Simply register the product(s) with
us via and we will add 3 more years to the standard warranty,
extending it to the full 5 years duration. To qualify, products
must be registered within 12 weeks of delivery.
All WET150s, SM150s, SM150Ts, SM300s and ML3s sold since
1 January 2016 are eligible.
Visit the Support Section of our website www.delta-t.co.uk to
register your sensor for an extended 5 year warranty
Service and Spares
Users in countries that have a Delta-T Distributor or Technical
Representative should contact them in the first instance.
Spare parts for our own instruments can be supplied from our
works. These can normally be despatched within a few working
days of receiving an order.
Spare parts and accessories for sensors or other products not
manufactured by Delta-T, may have to be obtained from our
supplier, and a certain amount of additional delay is inevitable.
No goods or equipment should be returned to Delta-T without
first obtaining the agreement of Delta-T or our distributor.
On receipt of the goods at Delta-T you will be given a reference
number. Always refer to this reference number in any
subsequent correspondence. The goods will be inspected and
you will be informed of the likely cost and delay.
We normally expect to complete repairs within one or two weeks
of receiving the equipment. However, if the equipment has to be
forwarded to our original supplier for specialist repairs or
recalibration, additional delays of a few weeks may be expected.
For contact details see below.