17
problem
poSSIble cauSeS
SolutIon
Espresso coffee does not flow out
•
No water in the tank
•
Fill the water tank
•
The holes in the filter-holder are blocked
•
Clean the holes in the filter-holder spouts
•
The espresso boiler outlet is blocked
•
Clean as indicated in the “Cleaning the
boiler outlet” paragraph
Espresso coffee drips from the ed-
ges of the filter-holder instead of
through the holes
•
The filter-holder is inserted incorrectly
•
Attach the filter-holder correctly and turn
it fully home firmly
•
The espresso boiler gasket has lost
elasticity
•
Replace the espresso boiler gasket at an
After-Sales Centre
•
The holes in the filter-holder spout are
blocked
•
Clean the holes in the spouts.
The espresso coffee is cold
•
The espresso OK light is not on when the
coffee button is pressed
•
Wait for the OK light to switch on
•
Pre-heating has not been carried out
•
Pre-heat as indicated in the paragraph
•
The cups have not been pre-heated
•
Pre-heat the cups using hot water or
leaving them for at least 20 minutes on
the cup warmer plate on the lid
Loud pump noise
•
The water tank is empty
•
Fill the water tank
•
The tank is inserted incorrectly and the
valve on the bottom is not open
•
Press the tank lightly to open the valve
on the bottom
The coffee cream is clear (it flows
quickly from the spout)
•
The ground coffee has not been
sufficiently pressed
•
Tamper the ground coffee more (fig. 10))
•
Not enough ground coffee
•
Increase the amount of ground coffee
•
The coffee is not ground finely enough
•
Only use coffee ground specifically for
espresso coffee machines
•
Incorrect type of ground coffee
•
Change the quality of the ground coffee
The coffee cream is dark (it flows
slowly from the spout)
•
The ground coffee is too tightly pressed
•
Tamper the coffee less (fig. 6)
•
Too much ground coffee
•
Decrease the amount of ground coffee
•
The espresso boiler outlet is blocked
•
Clean as indicated in the “Cleaning the
espresso boiler outlet” chapter.
•
The filter is blocked
•
Clean as indicated in the “cleaning the
filter” par.
•
The coffee is too finely ground
•
Only use coffee ground specifically for
espresso coffee machines
•
The ground coffee is too fine or is damp
•
Only use coffee ground specifically for
espresso coffee machines and it must
not be too damp
•
Incorrect type of ground coffee
•
Change the quality of the ground coffee
powder
The milk does not froth when ma-
king a cappuccino
•
The milk is not cold enough
•
Always use milk at refrigerator
temperature
•
The cappuccino maker is dirty
•
Carefully clean the holes in the
cappuccino maker, in particular, those
indicated in figure 21
