Dell XPS M2010, Руководство пользователя

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Troubleshooting
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
D ISK WILL NOT EJECT — Press the eject button again. If problem continues, restart the system.
Problems writing to a CD/DVD-RW drive
C LOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A C D / D V D - R W DISC — See "Standby Mode" on
page 64 or search for the keyword standby in the Windows Help and Support Center for information on power
management modes.
C
HANGE THE WRITE SPEED TO A SLOWER RATE
— See the help files for your CD or DVD creation software.
E NSURE THAT THE DISC IS LOADED IN THE DRIVE WITH THE LABEL FACING UP — See "Playing CDs or DVDs" on
page 39 for proper insertion instructions.
V ERIFY THE TYPE OF DISC BEING USED — CD-R, DVD+R, and DVD-R discs cannot be rewritten.
E
NSURE THAT THERE IS ENOUGH FREE SPACE ON THE WRITABLE DISC
— Do not burn a blank CD-R or CD-RW
to its maximum capacity. The drive needs 1–2 MB of the blank space to finalize the recording.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system
from starting. Try allowing the computer to return to room temperature before turning it on.
R UN C HECK D ISK —
1
Click the Start button and click My Computer .
2
Right-click Local Disk C: .
3
Click Properties .
4
Click the Tools tab.
5
Under Error-checking , click Check Now .
6
Click Scan for and attempt recovery of bad sectors .
7
Click Start .
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.